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Portbyhan Hotel

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#3 of 7 Hotels in Looe
Certificate of Excellence
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Portbyhan Hotel
Portbyhan Hotel
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411 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 7 January 2017 via mobile

Were very pleased with our large end room with two beds. We were given a front facing room overlooking the harbour without paying any extra. The room was clean although there was a problem with a dirty duvet cover, which was dealt with quickly and efficiently. The food in the hotel was really very nice with a good choice. The...

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2Thank Jen J
England, United Kingdom
Reviewed 6 January 2017

Booked a table for the Sunday carvery with the family. Expecting the area to be busy so parked in the large carpark back along the road from the hotel and then it was a quick 5 mins walk to the hotel. Staff greeting was very friendly at the entrance to the restaurant after which we were shown to the table....

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1Thank 5061756C
Reviewed 5 January 2017 via mobile

First time on an Edwards coach trip. ONE WORD... AMAZING.. So delighted with everything.. from the first step getting on the coach ...... to getting off when arrived home Portbyhan hotel.LOOE. EXCELLENT... FOOD.. STAFF... ROOM.. DRIVER.. PERFECT.. Can't wait for another trip with Edwards coaches mwah xx

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Thank Moira W
Merthyr Tydfil, United Kingdom
Reviewed 3 January 2017

Another excellent break with Edwards Coach Holidays .. Stayed again at the Portbyhan for a few days before Christmas ... Same warm welcome by the friendly and efficent staff ..Good food, Good entertainment & Good bar .. Highly recommended ..

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Thank Hot-Blast
Swansea, United Kingdom
Reviewed 3 January 2017

hotel up graded to a good standard-good view of the harbour from room- also entertainment each evening good-quality of food good but sometimes not cooked properly ie bacon for break fast over cooked every day little fruit and salads on menu hotel staff very polite but not always good at communicating information ie- sandwiches were supplied for the afternoon but...

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1Thank denisowen
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Dear Denisowen Thank you very much for posting a review on our hotel, We are happy to red that overall you enjoyed your stay here with us, with regards to the bacon our breakfast chefs know to have two choices of bacon, crispy and non crispy as we try to cater for everyone's needs, I will liaise with the team...

Dulverton, United Kingdom
Reviewed 3 January 2017

What a great place to stay,very friendly and helpfull staff throughout the hotel,wheelchair accessible apart from Crows Nest,this was a shame as we wanted to watch the fireworks.However the excellent bar staff allowed us to open the windows so that we could see and hear the display (customer service at its best).Lots of varied entertainment (live music) The food Restaurant...

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1Thank 1ontop
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Dear 1ontop Thank you very much for taking the time to leave a review about our hotel, its means a lot to hear what people have to say about the place, good or bad we want to know It's nice to see that everything was up to your standards during your time here and we appreciate that you enjoyed all...

Swansea, United Kingdom
Reviewed 2 January 2017

Spent Christmas (23rd - 27th Dec) at the Portbyhan hotel on a coach trip with Edwards coaches, the company which owns the hotel. We also spent Christmas there in 2015. It was surprising how many of the coach party had been there for Christmas last year, I counted 10. A few had been there for three consecutive Christmases. There were...

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Thank Michael_SF6310RH
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Hi Michael_SF6310RH Thank you for taking the time to leave us a review and such a lovely one at that, We are happy to read that everything was up to your standards during your second Christmas here with us, it was indeed nice to see many returning guests, this is the type of thing we are aiming for and with...

South Wales/UK
Reviewed 30 December 2016

there really only one thing to say about this hotel;Brilliant!! we went down on a coach trip for xmas and from the moment we arrived to the moment we left we were cosseted. no-one could have made us more welcome. the room (we had 110) was in a perfect position overlooking the harbour with a decent sized balcony (though it...

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Thank BellaSouthWales_UK
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Dear BellaSouthWales_UK Bella what more can we say other than 'Thank You' these are the types of reviews we are striving for, we have a dedicated team that know what is most important and that's you!... the customer, We are happy to read that everything was up to your standards during your saty here with us over Christmas, A very...

Cardiff, United Kingdom
Reviewed 29 December 2016

Lovely views from the restaurant. Went with Edwards coaches. Had a very nice room, recently refurbished, room 209. Steep stairs but lifts available. Good breakfast. Nice choice of evening food and gluten free was catered for. Bus stop close by. Buses to Liskeard, Polperro and Plymouth available. Lovely friendly staff. Evening entertainment a bit hit and miss but I thought...

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Thank JannermaidGreen
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Dear JannermaidGreen Many thanks for your comments and review on our hotel, Room 209 was only recently refurbished, hopefully everything was all up to your standards with regards to the room, the hotel is in the perfect position for local transport routes as well as self driving routes, We are happy to read that everything else was up to your...

Liskeard, England, United Kingdom
Reviewed 14 December 2016

Had a christmas meal here on the 7th December 2016. Place was not prepared for us and the food was all frozen stuff warmed up like frozen roast potatoes plastic turkey frozen sprouts. Had a sunday cavery here two months before and the meal was top value and very nice, whats changed

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1Thank Andy S
Portbyhan, General Manager at Portbyhan Hotel, responded to this review

Hi Andy S Thank you for your comments and your review, we at the hotel want to know all the bad as well as the good, Now as far as I am aware the hotel was ready for every Christmas party that came through the door, When you say not prepared? what was not prepared for you? As for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Portbyhan Hotel is located quayside in the heart of the beautiful Cornish fishing town of West Looe. West Looe is still a functioning fishing town and the hotel's location provides guests with great views of 'hustle and bustle' going on every day in the picturesque harbour. The family run hotel has a reputation for being one of the most popular hotels in Looe purely through recommendations by guests who have stayed in the hotel. All the guest bedrooms in the hotel are en-suite, clean and comfortable. All rooms come with all the modern facilities guests expect such as Colour TV and hair dryer. Many bedrooms have fantastic views of the harbour and/or town. Our Riverside Restaurant and The Portside Brasserie are ideally situated to provide fantastic views across the quayside both offering great locally sourced fresh food and unbeatable service. The hotel has a well-stocked bar so guests can enjoy a cold beer, Cornish Cider, glass of wine or local soft drinks from Cornish Orchards. There is a lot to offer within walking distance including the bus stop, train station, local gift shops, 5 minute walk to 3 beaches, next to the ferry going to East Looe, Bowling club and tennis courts, and just outside our front door we have the biggest swimming pool stretching right around the country and its free! Please note: Pets are not permitted to stay at this hotel. For best available rates, please contact the hotel direct or visit our website. ... more   less 

Additional Information about Portbyhan Hotel

Address: The Quay | West Looe, Looe PL13 2BU, England
Region: United Kingdom > England > Cornwall > Looe
Price Range: $87 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portbyhan Hotel 3*
Number of rooms: 44
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Also Known As:
Portbyhan Hotel Looe, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Portbyhan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front or side room over looking the quay”
 of 5 bubbles TraceyS735, 12 Feb 2017 | Read review
“Restaurant excellent”
 of 5 bubbles malcolmp975, 30 Jan 2017 | Read review
“Rooms with a balcony are available for a litter extra.”
 of 5 bubbles Taff965, 23 Jan 2017 | Read review
“book room over looking river harbour second floor best with balcony”
 of 5 bubbles denisowen, 2 Jan 2017 | Read review
“Room 111 has excellent views”
 of 5 bubbles Michael_SF6310RH, 2 Jan 2017 | Read review
5 of 5