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The Saddle Inn

267 reviews
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Traveller (32)
Room & Suite (21)
Dining (1)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“the pub”(30 reviews)
“city centre”(20 reviews)
Free Wifi
Non-Smoking Hotel
Restaurant
Bar/Lounge
Free Parking
Breakfast included
3.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (267)Write a Review
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154
71
23
8
5
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LanguageEnglish
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154
71
23
8
5
Show reviews that mention
All reviewsthe pubbox of chocolatescity centrediscount voucherfriendly stayncp car parkan ideal locationpepper streetmulti storeymy partnertop floorvisited chesterfull english breakfasttea coffee facilitiesgreat place to staywould stay here againbed was comfortable
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1 - 5 of 261 reviews
Reviewed 5 days ago

What a lovely pub with a friendly, home-from-home atmosphere. Myself and my boyfriend arrived here on Saturday at around 1:45PM with check-in being at 3PM. As the room was ready there was no problem checking us in early and after a quick beverage (served promptly...More

1  Thank Natalie S
Response from thesaddleinnchester, General Manager at The Saddle InnResponded 4 days ago

Dear Natalie, Thank you for taking time to write such a detailed review for The Saddle Inn. We are a close knit team who work towards making all our guests feel at home so it's lovely to read that you experienced our family atmosphere. I...More

Reviewed 5 days ago via mobile

Booked a 1 night Saturday night stay with my sister and Mum who’s birthday it was we informed the saddle and they put my Mum some chocolates and a card in the room which was such a nice touch.. we arrived early and were checked...More

1  Thank Jojojamesy74
Response from thesaddleinnchester, General Manager at The Saddle InnResponded 4 days ago

Dear Guest, Thank you for your review, it is very much appreciated. It's great to read that you enjoyed your stay with us and your Mum enjoyed her birthday celebrations. Please do not hesitate to contact us again for your next stay in Chester. Best...More

Reviewed 1 week ago via mobile

Visited with my friends, put some rock as it is advertised as a rock bar! After two songs they turned the volume down! Awful customer service and awful attitude! I pay my money like all to enjoy a day! Shame the previous owners have left!...More

Thank Andyrolo6
Reviewed 2 weeks ago via mobile

Decided to have a night in town and got told about the saddle .. as soon as I walked in it was a really good atmosphere and could feel that everyone was enjoying there night. The landlord and bar staff were really lovely and friendly...More

1  Thank EmilyJDavies
Response from Rebecca_DaviesGM, Manager at The Saddle InnResponded 2 weeks ago

Dear Emily, What a lovely review to recieve, thank you for taking time to write. Its great to hear that you liked the atmosphere, we do try to create a welcome space for people to enjoy their night and we hope to see you and...More

Reviewed 2 weeks ago

My family and I stayed for one night (we had booked 2 rooms but had the choice of 3) whilst visiting family during the Xmas week. We found the owners to be very professional and very helpful. The rooms were very clean and tidy and...More

1  Thank JONNYLPD
Response from Rebecca_DaviesGM, Manager at The Saddle InnResponded 2 weeks ago

Dear Guest, Thank you for taking time to write a review for The Saddle Inn. We are so glad that you enjoyed your stay with us and I will pass on your kind comments to the staff. We are very lucky to have such a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 90 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 90 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (21)
Dining (1)
Hotel & Grounds (39)
Bathroom (8)
Questions & Answers
Ask a question
Tony W
1 March 2017|
AnswerShow all 3 answers
Response from thesaddleinnchester | Property representative |
Hi Tony, We are a 20 minute walk from the station and a 5 minute taxi drive away. We do include a continetal breakfast with all our rooms, though a cooked breakfast option is included in all our double rooms, with our... More
0
Votes
nicolekidd94
28 November 2016|
AnswerShow all 4 answers
Response from thesaddleinnchester | Property representative |
Hi Nicole, There is street parking outside the front of our building, however there are limited spaces, and there is also a time restriction (30 minute parking between 8am til 6pm only, with cars fine to park over... More
1
Vote
georgina314
27 May 2016|
AnswerShow all 2 answers
Response from thesaddleinnchester | Property representative |
Dear Georgina, During the summer we generally switch off our heating, as it's generally warm enough for our guests. If you did want us to switch on the heating for you, just let us know and we'll do that for you. Kind... More
2
Votes
Room Tips
"Didn't see any signs of facilities for disabled, eg, access"
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"The premium room has windows to two sides and plenty of space to stretch out."
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"A very old building so stairs narrow in parts ."
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"Room 4 is the largest and faces the street. It is above the Bar."
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