Very disappointed in the quality of the meal. My friend sent her rice back because it was still frozen. No apology, just "ok madam we will swap it". Ordered chicken skewers with salad and rice. Will never be going again. Disgusting food and service.
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One night stay for Chester Races booked at short notice so not a lot of choice left in Chester therefore booked The Oaklands. Check in was fine and member of staff was friendly and efficient. Keys provided we headed off to find our room. We...More
This is the second time I've visited this hotel. The rooms are clean but could do tidy and update (handle on bath needed fixing and wardrobe door had a broken hinge). Free WiFi isn't available in room but is in the pub. Staff are lovely...More
Just returned from the Oaklands Chester, easy check in card only, my room was plain with en-suite which could do with a tidy up , but spotless with clean towels, the room was small but with TV , hairdryer, team & coffee making ...and the...More