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Crowne Plaza Chester

1,796 reviews
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Traveller (191)
Room & Suite (123)
Dining (54)
Overview
  • Excellent48%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(92 reviews)
“car park”(198 reviews)
“executive room”(88 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,796)Write a Review
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All reviewsthe club loungecar parkexecutive roomwelsh hillscity centreexcellent locationreception stafflovely hotelleisure facilitiesthird floorbuffet breakfasthotel restaurantbars and restaurantsbar arearace courselittle toucheschecking out
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511 - 515 of 1,757 reviews
Reviewed 13 June 2016

Very nice hotel in a very central location. Rooms are comfortable, nice bed and good selection of pillows. Food is of a decent standard although some portions are very small. Okay if you are not a big eater. Some of our party went out for...More

1  Thank Gill M
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

Dear Guest Thank you for reviewing our hotel. I am delighted that you had an enjoyable stay and I hope that you consider us as a place to stay next time you visit Chester Kind regards Peter Gregory

Reviewed 11 June 2016

Expensive hotel....paid £150 a night (midweek) for this hotel....plus parking it was a week after half term so thought expensive. It's a business hotel so I guess that's why it's expensive ...we weren't there for business. No power shower ...a major no no as far...More

Thank jackie1637597
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 18 June 2016

Dear Guest Thank you for your review of our hotel. My staff work very hard to make all our guests visits a pleasurable experience and I am sorry that we have not been able to meet your expectations on this occasion. If you would like...More

Reviewed 9 June 2016 via mobile

Excellent hotel very clean with friendly staff location is perfect for city centre parking at hotel a bit hit and miss due to small car park. Breakfast was very nice and the pool and facilities were clean and well kept room service offered a good...More

2  Thank djs428
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

Thank you for your review of the Crowne Plaza in Chester. We are very happy that you enjoyed your visit and I hope that you will visit us again soon. Kind regards Peter Gregory Operations Manager

Reviewed 5 June 2016

Just returned from a weekend away with my boyfriend at the Crowne Plaza and it was brilliant. The outside of the hotel doesn't give off the best first impression with it being situated in a car park but once inside it is fantastic and really...More

3  Thank Nshaw364
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 7 June 2016

Thank your for lovely comments. It was our pleasure to help you have a wonderful time in Chester and I hope that we will see you again soon. Kind regards Peter Gregory

Reviewed 3 June 2016

We stay here a few times during the year for two or three nights. Good location in the centre of Chester, close to shopping, restaurants and the racecourse. We normally stay in the executive king room and have use of the complementary drinks and snacks...More

2  Thank amandabarry
Response from gm_cpchester, Manager at Crowne Plaza ChesterResponded 17 June 2016

Thank you for your excellent review. I am very happy that you enjoyed your stays. I will discuss the heating issues with my maintenance manager to make sure that any future visits we be even better Kind regards Peter Gregory Operations Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 133 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 133 - USD 250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#8 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (191)
Room & Suite (123)
Dining (54)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
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Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
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Mandy J
14 September 2017|
AnswerShow all 3 answers
Response from Marcus368 | Reviewed this property |
Yes they are
1
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Room Tips
"302 overlooks wales and race coarse"
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"Ask for a room with a view and check if leisure facilities all working if important"
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"all rooms are fine"
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"we stayed on 2nd floor,excellent room and quite."
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