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Crowne Plaza Chester

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Traveller (197)
Room & Suite (130)
Dining (43)
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Overview
  • Excellent47%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(94 reviews)
“car park”(205 reviews)
“executive room”(89 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Chester
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,845)
There are newer reviews for Crowne Plaza Chester
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1,806 results
Traveller rating
825
656
214
58
53
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Time of year
LanguageEnglish
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825
656
214
58
53
Show reviews that mention
All reviewsthe club loungecar parkexecutive roomcity centrewelsh hillsexcellent locationreception stafflovely hotelthird floorbar areahotel restaurantleisure facilitiesbars and restaurantsrace courselittle touchessaturday nightchecking out
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11 - 15 of 1,806 reviews
Reviewed 3 weeks ago via mobile

We expected the usual high standards of Crowne Plaza experiences. But this one did not come up to previous expectations. The parking was very tight in the car park but we did finally get a space. This is a busy place so to be expected....More

Thank sammi1905
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 3 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Please accept that your experience with us was not as you expected, the relevant departments...More

Reviewed 4 weeks ago

We were staying in Chester for the night with friends and this hotel seemed the perfect location so we booked it up. The hotel rooms itself are quite big the one we stayed in was not sure what they are like on different floors. The...More

Thank jessimo
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 4 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you again for your kind words, we are very pleased that you had an...More

Reviewed 4 weeks ago

My husband and I stayed here on Saturday,upon arrival we found the car park which is very small for the size of the hotel but we got there quite early so found a space . I joined the hgi scheme when I booked which was...More

Thank abbeymould
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 4 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you again for your kind words, we are very pleased that you had an...More

Reviewed 4 weeks ago via mobile

A great place to stay in Chester. Room was spacious and facilities were great. Breakfast was good, great selection of food. Staff were very friendly and helpful. Good location for Chester city centre.More

Thank Bec173
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 4 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you again for your kind words, we are very pleased that you had an...More

Reviewed 4 weeks ago

I was devastated when I lost three rings (sentimental and monetary value). I wasn't sure where I had lost them but left my details with the hotel reception in case they turned up. 2 days later I had a call saying they had been found...More

1  Thank Jeanette C
Response from gm_cpchester, Reception at Crowne Plaza ChesterResponded 4 weeks ago

Dear Valued Guest, Thank you for your comments, all comments we receive are important and we use them to ensure we can better your next stay and every guest experience. We are so glad that you had the best experience possible with us here at...More

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Most Booked Properties in Chester
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 119 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 119 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Chester
#9 Luxury Hotel in Chester
#10 Romantic Hotel in Chester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (197)
Room & Suite (130)
Dining (43)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
geopost
22 March 2018|
AnswerShow all 4 answers
Response from D4799BHtomb | Reviewed this property |
Yes there is and they provide slippers
0
Votes
Vikki P
7 October 2017|
AnswerShow all 3 answers
Response from b19jfm | Reviewed this property |
£10 per night
1
Vote
Room Tips
"do not book the club lounge until it's been rectified as to who is responsible for keeping the lounge..."
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"I suspect most rooms would be quiet as they are air conditioned and have double glazing."
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"Any rooms are good"
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"All seem to be pretty good"
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