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Grosvenor Pulford Hotel & Spa

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Grosvenor Pulford Hotel & Spa
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1,546 Reviews from our TripAdvisor Community

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Showing 1,538: English reviews
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Reviewed 2 days ago NEWvia mobile

First impressions of the hotel was good, modern hotel. Although the reception staff wasn't helpful since she couldn't even show us where our room was after waiting an hour and a half to check in she then told us to follow the signs. Had a 70 min spa treatment and was told different times over the phone by the ladies...

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Thank Kmcnay
Reviewed 2 days ago NEW

Met some friends here for lunch last Saturday and it was packed, there was also a wedding going on and even though it was extremely busy, the service and waiting time wasn't affected. All the staff we dealt with were really friendly, nothing was too much trouble. We had a a light lunch and the food and presentation were excellent....

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Thank ElizabethT T
Glasgow, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed a week here for a training course and was amazed of the high quality of standard of the food. It was 2nd to none. All types of food from fish to pasta. From steak to burgers Def would love to stay here on a non business trip and enjoy rest of the hospitalites.

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Thank murs79
West Midlands, United Kingdom
Reviewed 3 days ago NEWvia mobile

Me and my fiancé stayed here for 1 night after receiving a free hotel stay from Arnold Clarke. On arrival the staff on reception were very friendly offering us papers, breakfast, wake up call etc. She explained where everything was within the hotel and times restaurant and bar open/closed. When we got to our room (room 3) we found this...

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Thank snc120813
Reviewed 4 days ago NEW

We stayed here to catch up with friends with our dog and the hotel could not have been better. Great welcome at reception, wonderful room and lovely spa. They even set up breakfast in Nelsons for us in the morning. Would recommend and we will be back

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Thank Samantha F
Rhyl, United Kingdom
Reviewed 4 days ago NEWvia mobile

Over night spa break, a treat from our kids. Staff and facilities were excellent, our room was perfect. We had the full body massage and later on we had the afternoon tea, both highly recommended. Would definitely visit again.

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Thank Mark R
essex
Reviewed 4 days ago NEWvia mobile

Beautiful hotel on the outside and inside. Easy parking, easy to get to Chester. Lovely room, modern and spotlessly clean. Asked for a quiet room which we got (but no view) also asked for wine to be in the room and it wasn't which was a shame.

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Thank lovemyholidaysEssex
Widnes, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for the 2nd time, love the place, beautiful room which is really modern and clean. Also great service and a beautiful breakfast. Will definitely be returning, maybe for a spa weekend next time. Would highly recommend this hotel.

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Thank kerrykeira
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Kerry, many thanks for your 5* review, following your recent stay with us at The Grosvenor Pulford Hotel & Spa. It was nice to read your review and to see how much you enjoyed your 2nd visit with us, and we look forward to seeing you again sometime soon. Kind Regards, David

Reviewed 1 week ago via mobile

Following the conclusion of a home improvement project, combined with Valentine's day my wife and I booked afternoon tea at ciro's. Although on this occasion we didn't stay at the hotel,the food and service at ciro's was again superb and couldn't be faulted if standards don't slip it shall remain our favourite eatery for special occasions. Thank you to all...

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Thank Mark S
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Mark, many thanks for your review, following your afternoon tea with us at Ciro's Brassiere, here at The Grosvenor Pulford Hotel & Spa. It was pleasing to see that after such a stressful time with the home improvement project that once again we managed to help you chill and relax, and that everything met your expectations. Once again many thanks...

Wirral
Reviewed 1 week ago

Stayed for one night on Sunday to relax and go nowhere! The hotel was rammed as it has a carvery in the restaurant on Sunday and packed with kids and families running around. However, we checked in no problem and upgraded to the deluxe room and it was fabulous. The room was large with quality furnishings good view and the...

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Thank NeilWirral
David C, Group Revenue and Relationship Manager at Grosvenor Pulford Hotel & Spa, responded to this review

Neil, many thanks for your 5* review, following your recent stay with us here at The Grosvenor Pulford Hotel & Spa. It was lovely to read your review, and to see what an enjoyable stay you had with us, and despite the hotel being so busy you still managed to relax and chill. It was nice to see that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The award winning Grosvenor Pulford Hotel & Spa with its beautiful 19th Century original building has been tastefully and expertly extended to incorporate a vast range of facilities and accommodation. Nestled in the Cheshire countryside this hotel is ideally located just a five minute drive from Chester's historic city centre, yet a stone's throw from the border of Wales. Privately owned, this four star hotel offers 73 bedrooms all with en-suite facilities, while two restaurants provide guests with a choice of dining. The AA Rosette awarded Ciro's Brasserie is a magnificent Mediterranean themed restaurant specialising in modern European cuisine cooked using fresh, seasonal, local produce, while Nelson's Bar, the hotel's gastro-pub offers traditional ales and a wide selection of bar meals. Within the hotel is also Spa by Kasia, the North West's most exclusive and opulent spa. This luxury retreat offers 6 indulgent treatment suites, 3 relaxation rooms, a couple's VIP suite, traditional Hamman, Roman style swimming pool, Jacuzzi, steam room, sauna, gymnasium, outdoor tennis court, Spa Boutique, Spa Eatery, and the unique and stunning Asian Sensory Garden. This welcoming hotel, with its stunning backdrop of the welsh mountains, is the perfect base from which to explore the beauty of Wales, Cheshire, the famous Roman city of Chester and The Wirral. There is an abundance of local attractions in and around the surrounding area, which include Chester Cathedral, Chester Race Course, Chester Zoo, Blue Planet Aquarium, McArthur Glen Designer Outlet, Beeston Castle, Castles of North Wales, Tatton Park, Ness Botanical Gardens and many more! The hotel offers ample free parking and complimentary internet access throughout and is easily accessible from the motorway network A55, M53, M56 and M6, and the international airports of Manchester and Liverpool. ... more   less 

Additional Information about Grosvenor Pulford Hotel & Spa

Address: Wrexham Road, Chester CH4 9DG, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $151 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor Pulford Hotel & Spa 4*
Number of rooms: 73
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Also Known As:
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Chester
Hotel Grosvenor Pulford
Hotel Style:
#1 Family Hotel in Chester
#3 Spa Hotel in Chester
#3 Business Hotel in Chester
#5 Luxury Hotel in Chester
#5 Romantic Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor Pulford Hotel & Spa staff and other travellers.
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Questions? Get answers from Grosvenor Pulford Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure your room is away from family rooms as I noted there were lots of families with little ones.”
 of 5 bubbles NeilWirral, 14 Feb 2017 | Read review
“Both sides are v good front are slightly larger.”
 of 5 bubbles bosgeoff, 13 Feb 2017 | Read review
“Suite was spacious and comfortable”
 of 5 bubbles Tfgj, 7 Feb 2017 | Read review
“Room 80 Fanatastic room”
 of 5 bubbles JDJGlasgow, 31 Jan 2017 | Read review
“Check with reception for a quiet room away from the evening function rooms”
 of 5 bubbles holidaymaker038, 17 Jan 2017 | Read review
5 of 5