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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,370 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Chester Abbots Well Hotel
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Showing 1,356: English reviews
Reviewed 10 June 2015 via mobile

Nice friendly hotel, comfortable room and good facilities. Hotel was very clean and staff was very helpful, Food was nice and good range of drinks at bar. Pool/ sauna ect was very enjoyable and relaxing.Looking forward to return again soon. Ash

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Helpful?
Thank Ash B
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your kind comments regarding your stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Lincoln, England, United Kingdom
Reviewed 8 June 2015 via mobile

We visited this hotel with Tesco club card vouchers do not sure what to expect. The staff were nice and friendly and the room was clean a proper bed for 7yr old daughter which was good. One problem was that our room was on the ground floor so we didn't want to leave the windows open at night or while...

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Helpful?
Thank Sarah S
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your feedback/review on your stay at the hotel. We do hope to welcome you back one day soon. Regards Chris Hull

Sussex
Reviewed 4 June 2015

Stayed here on business with a colleague. The staff were very accommodating and we were able to conduct a number of interviews in the large bar area. The menu in the restaurant was a little limited but the food itself was good. My room was spotless although the bathroom was a little tired. The most important aspect of any hotel...

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Helpful?
Thank MissKelda
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for the review on your stay at the hotel. I am pleased you found our beds comfortable as we have just purchased brand new beds and mattresses for all of our rooms. We do hope to welcome you back again soon. Regards Chris Hull

Manchester, England, United Kingdom
Reviewed 3 June 2015 via mobile

Stayed one night great value room and bed was a bit small but spotlessly clean got a great deal in restaurant, the food was excellent and the service was great. The pool and leisure amenities was great and spotlessly clean again .

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Helpful?
Thank Paul W
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for the review on your stay at the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope to welcome you back again soon. Regards Chris Hull

Preston, United Kingdom
Reviewed 31 May 2015 via mobile

Stayed here rooms clean & spacious a little tired but not bad. Breakfast good & staff friendly and helpful. Covenient Park & Ride just 5 mins walk & takes you into centre of Chester for £2.00. Would definitely return for location & good car parking.

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Helpful?
Thank Mummykins1962
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your kind comments regarding your stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

Birmingham, United Kingdom
Reviewed 30 May 2015

Review collected in partnership with Accorhotels.com
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Thank danielbaxter92
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Sheffield, United Kingdom
Reviewed 28 May 2015 via mobile

Ok hotel alittle tierd breakfast superb buffet style all you can ear. staff really freidly rooms basic and abit tired but clean. pool area ok but tired and dated all in all not bad for what we paid. cost £5. 50 in a taxi to chesyer centre.

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Helpful?
Thank sjroebuck
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your feedback regarding your stay at the hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. We do hope to welcome you back again soon. Regards Chris Hull

Sheffield, United Kingdom
Reviewed 27 May 2015

This is basically a really good hotel, very good location, the staff were wonderful, the pool excellent, the breakfast was more than OK too, excellent price but the room had no air con. The building has only 2 floors and it wasn't particularly hot whilst we were there but the room was uncomfortably warm, there was a fan in the...

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Helpful?
Thank Big_Rich_Sheffield
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your review about your stay at the hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. We do hope to welcome you back again soon. Regards Chris Hull

UK
Reviewed 27 May 2015 via mobile

Stayed here for 2 nights, while on a trip to North Wales. Check in was prompt, friendly & professional. Our room was well appointed and, on first appearances, completely adequate. Unfortunately the shower was completely rubbish. The "power" was less than a trickle and even when turned to 60 degrees C, it was approx 32 degrees! Very disappointing for this...

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Helpful?
1Thank GemmaB
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your feedback regarding your stay at the hotel. At Mercure, we strive to provide a superior service experience for every guest and your comments are very important to us. We do hope to welcome you back again soon. Regards Chris Hull

Derby, United Kingdom
Reviewed 25 May 2015

Myself and my husband stayed 1 night here whilst visiting nearby Chester. We booked a privilege room with breakfast included. On arrival the hotel isn't much to look at - a drab grey building but it is lovely once inside. Our room wasn't ready when we arrived - after 2pm - which I had noted on a previous review on...

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Helpful?
2Thank DebbieSkull
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for the review on your recent stay at the hotel. We do hope to welcome you back again soon. Regards Chris Hull

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $106 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
11 questions
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Grasonville, Maryland, United States
over a year ago
1 month ago
Newcastle upon Tyne, United Kingdom
5 months ago
Blackpool, United Kingdom
7 months ago
birkenhead
over a year ago

See all questions (11)

Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“216 is excellent”
 of 5 bubbles braithwaite12, 23 Mar 2017 | Read review
“Go for ground floor they are close to the pool and for olde couples no stairs”
 of 5 bubbles susangT7165SW, 13 Mar 2017 | Read review
“Very close to a park and ride facility which you can use as a passenger without a car for just 2 pounds.”
 of 5 bubbles RosalindL, 26 Feb 2017 | Read review
“No rooms are better”
 of 5 bubbles drag0nlady72, 22 Feb 2017 | Read review
“Ours was a standard double and was more than adequate”
 of 5 bubbles LMS751, 18 Feb 2017 | Read review
5 of 5