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Mercure Chester Abbots Well Hotel

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Mercure Chester Abbots Well Hotel
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1,322 Reviews from our TripAdvisor Community

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Showing 1,308: English reviews
Cardiff, United Kingdom
Reviewed 10 September 2015

We arrived a bit earlier than expected and was told the room wasn't ready......didn't bother us as it was down to us. However, the receptionist checked to see if another room of same standard was available and changed us in to that. The bar and restaurant areas were well appointed and comfortable. The room had everything as advertised, was clean,...

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Helpful?
Thank Mark J
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Durham, United Kingdom
Reviewed 5 September 2015

The staff are fantastic and the best thing about this hotel. The decor needs to be updated as the rooms are a bit tired and depressing. Rooms are hot even with windows open. The bar is ok and the grounds nice. Needs an update.

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Helpful?
Thank Julie M
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Many thanks for your review on your stay at the Hotel. I really appreciate your positive feedback regarding our staff. We do hope to welcome you back again soon. Regards Chris Hull

Reviewed 3 September 2015 via mobile

Me and my partner stayed here for two nights at the very end of August! Many members of staff attended to us throughout our stay and every one of them where outstanding in their efforts! We booked a standard double, this was much larger than expected, with very comfortable beds, we where welcomed with a few goodies including shampoo, deodorant,...

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Helpful?
Thank Chloe S
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Chris Hull

Essex, United Kingdom
Reviewed 2 September 2015

We stayed for 2 nights whilst visiting Chester with friends. Check in was quick. Our rooms were comfortable and a good size. There were no wardrobes- just a very small hanging rack with room for approx 10 items, ok for a two night stay but if you were staying a week you'd have a real problem. There was also only...

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Helpful?
Thank Kaytee51
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for the constructive review on your stay at the hotel. I can assure you at the hotel we have read and reviewed your comments as we strive to improve our service and our offering. We do hope to welcome you back again soon. Regards Chris Hull

Ulverston, United Kingdom
Reviewed 1 September 2015

I stayed here for one night with my wife for a birthday treat shopping trip to Chester. Very handy for the park & ride just a couple of minutes walk. Room 201 was at the end end of a bleak narrow corridor with the shabbiest carpet Ive ever come across in any hotel let alone a 4 star hotel.The room...

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Helpful?
Thank bobsF516TG
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Chester Abbots Well Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Kind Regards Chris Hull

Rye, New York
Reviewed 1 September 2015

Comfortable clean room. Stayed only overnight as part of a Globus tour, can't comment on the price. Only negative I would say was there was no air-conditioning in my room and same noted by other guests, I don't know if they have in some rooms. They do provide a fan. Fortunately it did cool off at night with leaving the...

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Helpful?
Thank BS13
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chester Abbots Well Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards Chris Hull

Manchester, United Kingdom
Reviewed 31 August 2015 via mobile

This is a nice hotel, in a nice location. Its a two minute walk from the park and ride, a 10-15 minute drive to the zoo and 20 minutes or so from Cheshire Oaks. We had a standard double room. It was big, clean and comfortable, it was also nice to have a large bathroom for a change, instead of...

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Helpful?
Thank MrsYetiii
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind feedback on your stay at the hotel. We do hope to welcome you back again soon. Kind Regards Chris Hull

Chester, United Kingdom
Reviewed 31 August 2015 via mobile

We stayed here for one romantic night with my husband for our anniversary. Good food, nice room, staff very friendly and couldn't be more helpful. Would definitely return. Was within walking distance to restaurants, pubs, and supermarket and only short drive into town. The grounds of the hotel were also lovely and swimming pool very warm. Fantastic stay....couldn't fault anything.

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Helpful?
Thank rhondaleask
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for your kind review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards Chris Hull

Darlington, United Kingdom
Reviewed 30 August 2015

The rooms were clean and comfortable, the staff and bar staff were very nice. Plus they leave a good amount of milk in the room for coffee and tea. We stayed just the one night and it was just the place we needed. Nothing flashy, but a solid "would stay again" place.

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Helpful?
Thank EinyaLynn
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you for sharing your experience, we are so pleased you found the hotel value for money. We do hope to welcome you back again soon. Kind Regards Chris Hull

Chesterfield, United Kingdom
Reviewed 28 August 2015

The family room was good and comfortable, well decorated if not a little tired if I'm being picky. General standard of hotel was really very good and it seems well managed and presented. All staff were friendly, polite and helpful and they all seemed to be working with a smile on their face, which is a good sign. The leisure...

Review collected in partnership with Mercure Hotels
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Thank jacccqqques
GMMercureChester, General Manager at Mercure Chester Abbots Well Hotel, responded to this review

Dear Guest, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Chris Hull

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel in spacious grounds located in quiet suburb overlooking famous Abbots Well. ... more   less 

Additional Information about Mercure Chester Abbots Well Hotel

Address: Whitchurch Road | Christleton, Chester CH3 5QL, England (Formerly Ramada Jarvis Hotel)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $97 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chester Abbots Well Hotel 4*
Number of rooms: 126
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Also Known As:
Ramada Chester
Chester Ramada
Hotel Style:
#7 Spa Hotel in Chester
#12 Business Hotel in Chester
#13 Luxury Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chester Abbots Well Hotel staff and other travellers.
10 questions
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Grasonville, Maryland, United States
over a year ago
Newcastle upon Tyne, United Kingdom
2 months ago
Blackpool, United Kingdom
5 months ago
birkenhead
over a year ago

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Questions? Get answers from Mercure Chester Abbots Well Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room 352 was quiet.”
 of 5 bubbles gtcharker, 2 Jan 2017 | Read review
“We had 2 rooms booked, our friends room had 3 drawers for storing clothes, our room only had 1, not enough”
 of 5 bubbles stephenbQ968JK, 12 Dec 2016 | Read review
“Rooms around #260 are a hike from reception, cant help the noise along the corridor as underfloor creaks - noise from a Motorway !”
 of 5 bubbles DavidWels, 3 Dec 2016 | Read review
“W Our room was on the ground floor.”
 of 5 bubbles Dabernon, 15 Nov 2016 | Read review
“The Studio Room we stayed in was just fine. It had tea & Coffee making facilities, etc.”
 of 5 bubbles 474rooster, 5 Nov 2016 | Read review
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