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Mercure Chester Abbots Well Hotel

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Traveller (188)
Room & Suite (69)
Dining (15)
Overview
  • Excellent23%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“park and ride”(186 reviews)
“privilege room”(16 reviews)
“health club”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,735)
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1,717 results
Traveller rating
414
581
409
199
114
Traveller type
Time of year
LanguageEnglish
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414
581
409
199
114
Show reviews that mention
All reviewspark and rideprivilege roomhealth clubleisure facilitiesevening mealbar pricescity centresteam roomcheshire oaksminute drivestayed here for two nightstea and coffeetwo night stayenjoyable stayweekend breakyogurtzoo
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1 - 5 of 1,717 reviews
Reviewed yesterday via mobile

Currently staying here for one night in a classic room. It's lovely, the room is clean the bed is massive! Friendly staff and lovely facilities including bar area and spa that is free to use. Free parking aswell. Outside is a park an ride £2...More

Thank rachie35
Reviewed 2 days ago via mobile

Booked to stay at this hotel as a treat for me and my girlfriend. The receptionist upon arrival was very pleasant which was great. Decor around the bar was also good. But when getting to our room I was disappointed from there on in. For...More

Thank Cmpritch30
Reviewed 4 days ago via mobile

Well I use Accor hotels all year round and have been for the last 4 years and this was the worst hotel I’ve ever stopped in.To sum up it needs a complete refurbishment or knocking down. When we arrived I had to pinch myself as...More

1  Thank Austin E
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded 3 days ago

Dear Austin E, Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

Reviewed 6 days ago via mobile

Well what can i say about this place its amazing we had my mum and dad's surprise 50th wedding anniversary party here on Saturday 11th August the function room was out of this world the food on the evening was excellent the staff could not...More

Thank Shane S
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded 6 days ago

Dear Shane S; many thanks for this fantastic review. We are so delighted to see that your dad's surprise party went great. On behalf of all my team I would like to thank you for your kind words. We hope to welcome you back very...More

Reviewed 1 week ago via mobile

The fact they got my name wrong on my booking upon arrival should have been a hint to run for the hills but how were we to know...We booked for two nights and left after one! The whole place has a 70/80’s feel to it...More

2  Thank Emily T
Response from Louis M, General Manager at Mercure Chester Abbots Well HotelResponded 6 days ago

Dear Emyli T Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 66 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#17 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
Details
Price range
USD 66 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Chester
#12 Business Hotel in Chester
#17 Luxury Hotel in Chester
Room types
Non-Smoking Rooms
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Traveller (188)
Room & Suite (69)
Dining (15)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Andrew M
9 July 2018|
Answer
Response from kennethbarker | Reviewed this property |
We did not use the pool and unfortunately this information is not advertised on the sites we saw. We overheard, so we cannot confirm this information, that the pool is used by a local swimming group so it would be best to... More
0
Votes
Leanne R
3 July 2018|
AnswerShow all 4 answers
Response from 391ClaireB | Reviewed this property |
Sorry but did not use spa
0
Votes
Lcm91xx
20 March 2018|
Answer
Response from kez482 | Reviewed this property |
Yes they do
0
Votes
Room Tips
"Cant imagine there are any exceptional one"
Read review
"Quiet rooms around far side 146/246 but bit of a treck"
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"Book a classic double room as the normal double rooms are very small"
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"Ask for air conditioned room"
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