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Dene Hotel

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Dene Hotel
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443 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Reviewed 6 September 2015 via mobile

Me and my boyfriend stayed in this hotel 05.09.15 Double room , very dirty ,no hot water or heating. went to the reception ,lady had no idea why we had no water.But she said they turn the heating off at midnight. How ridiculous. Don't stay on this hotel . Awfully dirty and outdated. I would like to know who owns...

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3Thank Hatice E
United Kingdom
Reviewed 5 September 2015 via mobile

Arrived with my daughter, and was told I had a double bed booked. I explained I had booked for a twin room as I had my daughter with me. They had kindly upgraded me as thought I was a single traveller. Unfortanatly we had to share the double bed as no mother rooms. (Limited sleep as bed is small). Staff...

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1Thank Kellie0209
Reviewed 1 September 2015 via mobile

The hotel is basically fit for sub contractors, its a bit smelly and drab, the small window in the bedroom didn't lock and opened up fully so somebody could just reach in and open the big window and climb in..so not safe, l transferred my mum over to the Chester court on the 2 nd night, as she was woken...

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Thank gary077
Reviewed 31 August 2015 via mobile

My wife and I stayed here for two nights and can't believe it's only a two star, the room we stayed in was lovely, the bar and reception area was very nice, the staff were very polite and very helpful, two stars is an insult, we'd definitely stay here again

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Thank Carl H
Reviewed 27 August 2015 via mobile

Nice hotel very clean we went just for an overnight stay theres a big pub next door serving good food couple of bars near by and city centre 20 min walk..or theres a bus every 10 mins :) its very basic small tele in the room.and hairdryer plenty of towels would stay again :)

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Thank Jane K
Liverpool, United Kingdom
Reviewed 23 August 2015 via mobile

My partner and I booked the Dene Hotel for Chester Races as all the other hotels in Chester were fully booked. I was absolutely dreading staying here after reading all the bad reviews but let me tell you about my stay. As soon as we arrived we were greeted by a very friendly and very helpful Receptionist and we were...

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1Thank 0151sandithom
Bourne, United Kingdom
Reviewed 18 August 2015

The letter below was sent to the hotel upon returning home. They still did haven't had the courtesy to reply!!! Dene Hotel 27 July 2015 95 Hoole Road Chester CH2 3ND Dear Sirs HOTEL VISIT 24–26 JULY My wife and I had a most unsatisfactory stay at the above hotel on the nights of Friday 24 & Saturday 25 July....

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Thank Chrispetz
Scunthorpe, United Kingdom
Reviewed 18 August 2015

I feel they were cashing in on an event in Chester. The room was from the eighties, No toiletries, the strip light above the mirror had turned yellow/brown with age, bathroom only partly tiled (unfinished). single sockets for electricity. WiFi didn't work. a cheap Tea-bag, no biscuits! one chair, TV pixelated. Good points bus stop nearby to take you into...

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Thank figsbury
Manchester, United Kingdom
Reviewed 10 August 2015 via mobile

Booked the hotel knowing full well this would be no thrills - and with the benefit of having read plenty of reviews. So knowing what to expect, I'll review on that basis. The room was basic and dated, bathroom was actually more modern which is a big positive. It was cold in the room despite the time of year. While...

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Thank Daniel C
Reviewed 4 August 2015

i booked this hotel a few weeks ago for a one night stay . i did this before reading reviews once i read the reviews i was a little worried as there are a lot of very bad reviews on this site .so when i went to book in i was surprised by the clean reception and very friendly staff...

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2Thank Stephen B

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Services
  • Free Parking

Additional Information about Dene Hotel

Address: 95 Hoole Road, Chester CH2 3ND, England
Region: United Kingdom > England > Cheshire > Chester
Price Range: $57 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Dene Hotel 2*
Number of rooms: 8
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Also Known As:
Dene Hotel Chester
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Questions & Answers

Here's what travellers have asked, with answers from Dene Hotel staff and other travellers.
1 question
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Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles dianeh666, 14 Feb 2017 | Read review
“Woken up by a drunken yob shouting in the street at 4 am. Choose a room in another hotel!!”
 of 5 bubbles ChrispyWales, 22 Dec 2016 | Read review
“Dont choose any room at this hotel.”
 of 5 bubbles milliemutt, 29 Nov 2016 | Read review
“Rooms on south side and rear quieter.”
 of 5 bubbles CB-from-Wales, 24 Nov 2016 | Read review
“Ask for one with a view of the park.”
 of 5 bubbles Sn0rkfish, 7 Nov 2016 | Read review
5 of 5