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Hallmark Inn Chester

Hotels.comUSD 63*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 127*
USD 63*
USD 127*
USD 63*
USD 69*
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Hallmark Inn Chester
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932 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Inn Chester
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Showing 920: English reviews
Durham
Reviewed 2 June 2016

As the title suggests, the hotel was in a great location. It was just around the corner from the Railway Station and there was a City Link bus that went about every 10 mins. It took us right to the city centre. (and back) There was plenty of parking nearby. Either at the station or the sister hotel over the...

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Helpful?
Thank wharriers
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear wharriers Thank you for your kind review and for taking the time towrite - I will pass on your comments to the team and hope that you will visit us again in the not to distant future, and we will order the sunshine! Kind Regards

North Yorkshire, United Kingdom
Reviewed 2 June 2016

Had a lovely two night break. Lovely hotel, huge comfortable bed. The staff were friendly and helpful when asked for recommendations for restaurants and bars. The only downside was the lack of parking facilities. We had to park quite a distance down the road. Aside from that, we had a lovely time and would book this hotel again.

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Thank Jackie S
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear Jackie S thank you for taking the time to review your stay, myself and the team are very happy that you had a pleasant stay and we look forward to welcoming you back to the BW Hallmark Hotel Chester Wesminster in the future. Kind Regards

Greater Manchester, United Kingdom
Reviewed 1 June 2016 via mobile

we stayed in room 228 it was a nice room big enough for 2 of us comfy bed lots of storage the staff were friendly would stay here again very convenient for the centre of chester close to the train station bars near the hotel very nice couldn't fault it

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Helpful?
Thank Fran W
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear Fran W Thank you for your review and taking the time to do so, we are pleased you had a nice stay here and we look forward to seeing you back in the near future. Kind Regards

Reviewed 31 May 2016

I stayed on sat the 29/5/16, the room was over the main street so noisy at night , the décor was stained and scruffy, the toilet didn't flush properly, TV didn't work , hand basin took hours to empty and stank , had to use bath taps to wash hand & clean teeth etc. there was no bath mat so...

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1Thank Tricia L
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear Tricia L Thank you for taking the time to provide such a thorough review of your recent stay. We take all of our reviews very seriously and have thoroughly investigated following your comments. I have instructed our maintenance team to order and replace the taps in the bathroom and attend to the drainage in the sink so hopefully that...

Reviewed 30 May 2016 via mobile

After reading lots of reviews I was a little anxious to say the least. I'd booked this hotel for my partners birthday treat and I've found it to be quite pleasant so far. We are here until Tuesday so I'll review again then too. The family room that we have is clean and big enough for three. We arrived slightly...

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Helpful?
Thank Invisi
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear Invisi Thank you for taking the time to review your recent stay with us and we are happy that you had a nice stay, we hope to welcome you back in the near future. Kind Regards

stourbridge
Reviewed 28 May 2016

Checked into room 222 very dated pine furniture,shower didnt work ,room shabby then moved to room 6 small room over looking service void not much natural light floors were creaky all thru the night bath room very dated shower was very dodgy not well ventilated, breakfast had almost run out at 9.30am and very under staffed ,i would give this...

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Thank hillec
Middlesbrough
Reviewed 25 May 2016

The hotel rooms are more like a bedsit than a hotel. Stay in a Travelodge or similar - far superior standard. Reception, lobby and restaurant areas are OK but the rooms are very very dated. Breakfast was average and staff nice.

Review collected in partnership with Best Western GB
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Thank Richard Mr M
Reviewed 24 May 2016 via mobile

Where to start. It's a dirty , falling to bits, the floor was more comfortable than the bed, toilet didn't flush, shower taped up and mouldy , walls covered in dust and I suspect that was just the more visible dirt. Room was hot with no temp control. The door needed replacing, no toilet brush. The cleaners didn't service the...

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Thank Dean F
Gronant, United Kingdom
Reviewed 22 May 2016

Stayed in room 2, just a tiny room around 8ftx8ft ish. but the same price as bigger ones. Electric leads didn't look safe and the tv lead just all over the table. Everything looks old and in need of updating. But the bed was comfy though. Rest of hotel looks ok. Before we ventured into town, we went to hand...

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Thank Daveypotter
General M, General Manager at Hallmark Inn Chester, responded to this review

Dear Daveypotter Thank you for taking the time to review your stay with us and on behalf of the whole team, I would like to apologise for not exceeding your expectations, your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Liverpool, United Kingdom
Reviewed 19 May 2016

Review collected in partnership with Best Western GB
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Thank Diane-Mark-Line
General M, General Manager at Hallmark Inn Chester, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hallmark Inn Chester is a great value stay in a fabulous position within the historic city of Chester, located two-minutes walk from the train station. The hotel offers a range of comfortable bedrooms and excellent customer service. This Green Tourism Gold Award winning hotel is the perfect venue for coach trips, conferences and meetings. Pay and display parking really close by. ... more   less 

Additional Information about Hallmark Inn Chester

Address: 63 City Road, Chester CH1 3AF, England (Formerly Best Western Hallmark Hotel Chester Westminster)
Region: United Kingdom > England > Cheshire > Chester
Price Range: $82 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Chester 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Chester
Chester Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn Chester staff and other travellers.
8 questions
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Worcestershire, United Kingdom
4 months ago
Leyland, United Kingdom
5 months ago
Preston, United Kingdom
over a year ago

See all questions (8)

Questions? Get answers from Hallmark Inn Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 227 and this was a good room”
m10lps, 10 May 2017 | Read review
“Yes,Stay across the rd.”
trydan, 8 May 2017 | Read review
“We stayed on 2nd floor, very quiet”
Goanites, 29 Apr 2017 | Read review
“Check ALL other opportunities First”
N6270UJpeters, 27 Apr 2017 | Read review
“room 101 was quiet”
crystalle2017, 21 Apr 2017 | Read review
5 of 5
Hotels.com
USD 63* /night
View Deal
Expedia.comUSD 63
HallmarkUSD 69
CancelonUSD 127
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Prices are for 1 room, 2 adults
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