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The Chester Grosvenor

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Traveller (793)
Room & Suite (340)
Dining (153)
Overview
Eastgate, Chester CH1 1LT England See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,054)
There are newer reviews for The Chester Grosvenor
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3,020 results
Traveller rating
2,153
515
218
98
36
Traveller type
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LanguageEnglish
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2,153
515
218
98
36
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All reviews simon radley restaurant la brasserie arkle bar michelin star restaurant turn down service thermal suite continental breakfast afternoon tea deluxe room beautiful hotel mini bar table service luxury hotel tasting menu special occasion on arrival car park
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11 - 15 of 3,020 reviews
Reviewed 3 days ago

We stayed at chester for two nights. The Chester Grosvenor has the perfect location. Near to the Dee River, shops and restaurantes. It includes a continental breakfast with pastrys, toasts, juices. All the staff was always very helpful and kindMore

Review collected in partnership with this hotel
Thank alwaysenjoyyourtrip
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear alwaysenjoyyourtrip, We are so thrilled that your recent visit was such an enjoyable experience, your kind words are such a compliment to the whole team and we hope to welcome you back to The Chester Grosvenor very soon. Kindest regards, Rebecca Roberts Guest Relations...More

Reviewed 3 days ago

Loved our break. Our rooms were different and both beautiful with everything you need at hand and the level of service received from the lovely staff was excellent. Perfect location for shopping, sightseeing and restaurants.More

Review collected in partnership with this hotel
Thank holidaywooster
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear holidaywooster, Thank you very much for reviewing through TripAdvisor, it is always such a compliment to learn that our valued guests enjoyed staying at with us and we do hope that you will return in the not too distant future. Kindest regards, Rebecca Roberts...More

Reviewed 4 days ago

We had a wonderful stay at this elegant luxury hotel and cannot think of a single negative point. The room was warm, but not too warm, the beds were the comfiest we’ve ever slept on. The bathroom was huge and luxurious, the door closed quietly,...More

Review collected in partnership with this hotel
Thank Stkristofer
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear Stkristofer, Thank you so very much for a fantastic review! we are always so heart warmed to read that we have achieved success in meeting our valued guests expectations. Please rest assured that I will share you review with the whole team who will...More

Reviewed 4 days ago

We stayed for 3 nights recently for a special birthday celebration and were not disappointed,our deluxe room was divine very large with a marble bathroom. We were surprised to see black mould starting to appear on the grouting in places and just a word of...More

Thank gollane
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear gollane, Thank you for taking the time to review, you constructive feedback has been greatly valued and shared with our senior management teams. We are so pleased with your kind words and I will be sure to personally share them with Richie and the...More

Reviewed 5 days ago

Not so good for a five star hotel when guests cant get a coffee or a drink at the the bar standing room only waited so long we left without having one. the staff tried hard to be help full but there hands seemed to...More

Review collected in partnership with this hotel
2  Thank rforlowltd
Response from TheChesterGrosvenor, Guest Relations Manager at The Chester GrosvenorResponded yesterday

Dear rforlowltd, Thank you for taking the time to review following your recent visit and I am sorry to learn that this was a disappointing experience. Feedback both positive and negative is greatly valued and if you wish to discuss yours further please do contact...More

View more reviews
About
Description
Located in the heart of beautiful Chester, the Grade II listed building, with its black and white timbered façade belies the modern elegance of the interior. The hotel offers both relaxed Parisian style dining and an More exquisite Michelin star experience along with luxurious bedrooms and a heavenly spa. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
80
Price range
USD 189 - USD 376 (Based on Average Rates for a Standard Room)
Also Known As
The Chester Grosvenor Hotel Chester
,
The Hotel Chester
Location
United Kingdom > England > Cheshire > Chester
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
80
Price range
USD 189 - USD 376 (Based on Average Rates for a Standard Room)
Also Known As
The Chester Grosvenor Hotel Chester
,
The Hotel Chester
Location
United Kingdom > England > Cheshire > Chester
Photos
Traveller (793)
Room & Suite (340)
Dining (153)
Amenities (39)
Business Centre & Event Rooms (9)
Nearby
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Nearby RestaurantsSee all 604 nearby restaurants
Simon Radley at The Chester Grosvenor
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Nearby AttractionsSee all 201 nearby attractions
Chester Cathedral Falconry and Nature Gardens
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.04 km away
Eastgate Clock
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Questions & Answers
Ask a question
Steve M
22 June 2018|
AnswerShow all 3 answers
Response from TheChesterGrosvenor | Property representative |
Good Morning, yes indeed, we have full use of the Grosvenor shopping center at a hotel rate of £10.00 a day. Best wishes
0
Votes
sue b
11 April 2018|
Answer
Response from TheChesterGrosvenor | Property representative |
Hello, we tend to use 10.5 tog Feather Duvets, however please contact guestrelations@chestergrosvenor if you require any further information. Kindest regards, Rebecca Roberts, Guest Relations Manager
0
Votes
sue b
2 April 2018|
AnswerShow all 2 answers
Response from TheChesterGrosvenor | Property representative |
Hi, we use a pocket sprung mattress from Hypnos. Kind regards, Rebecca Roberts Guest Relations Manager
1
Vote
Room Tips
"third or fourth floor rooms have more chance of a good view"
gollane
4 days ago
Read review
"Any room would be fantastic"
AlisonF400
1 week ago
Read review
"Upgrade to junior suite if you can"
pinkisback
2 weeks ago
Read review
"If you don't mind spending, this is your hotel is Chester."
MaGan_In
3 weeks ago
Read review
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