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Hotel du Vin Cambridge
15-19 Trumpington Street, Cambridge CB2 1QA England
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Avg. AU$294 /night, 3/25 - 3/26
AU$477
per night
AU$352
per night
AU$226
per night
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About
#12 of 33 hotels in Cambridge
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This beautiful hotel in Cambridge city centre was a former University-owned building on Trumpington Street which has been transformed to enhance its many quirky architectural features.Forty one bedrooms and suites, some with private terraces, have been carved out of the former University-owned building, alongside our trademark bistro with the first Hotel du Vin open-style kitchen and curiously labyrinthine cellar bar. Dating back in part to medieval times, Hotel du Vin Cambridge boasts a cosy library, private events room perfect for special occasions, meetings and events. The bistro and bar are available for residents, locals and visitors alike at Hotel du Vin & Bistro Cambridge.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
HOTEL STYLE
Quaint
Romantic
Languages Spoken
English, French
Location
15-19 Trumpington Street, Cambridge CB2 1QA England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
73 Restaurants
within 0.5 kilometers
Reviews
4.0
1,515 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel du Vin Cambridge offers a stay that is met with mixed feelings by guests. The service is a blend of warm friendliness and occasional disorganization. While the hotel's central location and charming atmosphere are frequently commended, some visitors find the value disappointing relative to the cost.
Cleanliness is generally well-regarded in the rooms, though common areas sometimes fall short. The rooms themselves are cozy and comfortable, but there are remarks about noise, maintenance issues, and dated decor.
Location
Central
Atmosphere
Charming
Rooms
Shabby
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
It would have been 5 but we were not offered the valet parking
Otherwise we had a wonderful stay in a ground floor very dog friendly room. She even had her own bed and water bowl provided
The air conditioning made a big difference given the weather and the bed and chair and footstool were very comfortable
Lovely staff who were very helpful,apart from the parking,and the food in the bistro very good. The breakfast was freshly cooked to order so no rubbery eggs
Great city centre location and highly recommended
Otherwise we had a wonderful stay in a ground floor very dog friendly room. She even had her own bed and water bowl provided
The air conditioning made a big difference given the weather and the bed and chair and footstool were very comfortable
Lovely staff who were very helpful,apart from the parking,and the food in the bistro very good. The breakfast was freshly cooked to order so no rubbery eggs
Great city centre location and highly recommended
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 26 Sept 2023
Thank you so much for sharing your great experience. We pride ourselves on delivering a fantastic customer experience. Thank you for choosing us and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm afraid £360 for a one night stay including a very average breakfast just feels ridiculous. This is the most we've ever paid for one night, anywhere, and it didn't live up to expectations. The downstairs area of the hotel, towards the bar and in the loos should have tipped me off when we arrived; the loos hadn't been cleaned for some time and certainly hadn't been cleaned between our Saturday arrival and Sunday departure. The carpet and stairs are filthy. The place looks scruffy and a bit grimy.
Our room was lovely, if not especially clean, having paid £60 to upgrade, but the friends we came with hated their room; dirty, torn wallpaper, noisy and generally felt like we were being ripped off with a promise of "top notch" hotel that was far from it.
Breakfast in the Bistro on the Sunday morning was okay but no more than that. Bread ran out, fruit ran out and so on. Not a problem in itself but staff had to be asked to replenish. Only two servers that I could see so it was slow, and our server had a filthy shirt with buttons open around his waist. Not a great look.
Generally, this was an average stay at distinctly above average prices. We will not be returning.
Our room was lovely, if not especially clean, having paid £60 to upgrade, but the friends we came with hated their room; dirty, torn wallpaper, noisy and generally felt like we were being ripped off with a promise of "top notch" hotel that was far from it.
Breakfast in the Bistro on the Sunday morning was okay but no more than that. Bread ran out, fruit ran out and so on. Not a problem in itself but staff had to be asked to replenish. Only two servers that I could see so it was slow, and our server had a filthy shirt with buttons open around his waist. Not a great look.
Generally, this was an average stay at distinctly above average prices. We will not be returning.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 4 Dec 2023
Good afternoon 901helenj, Thank you for taking the time to review our hotel. Could you please contact me on luke.gallimore@hotelduvin.com to provide some more details of your stay. Kind regards Luke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed here for 2 nights, solo travelling for work. It happened to be Valentine’s Day and I arrived to a rose and some chocolates in my room with a welcome note which was a lovely touch. The room wasn’t huge but had everything I needed - tv, fridge, water, tea/coffee making facilities, hairdryer, iron and ironing board. The bathroom was large with a bath and powerful rain shower over it. The bed was large and comfortable. The room was clean and nicely decorated. There were a couple of small imperfections like a chip in the sink but nothing that would affect my experience. The bar area is lovely with cute little areas to sit. Staff were all very friendly. The breakfast was fantastic - continental buffet with good quality items and hot food is available to order - I can definitely recommend the Eggs Benedict with Oak Smoked Salmon, delicious! Also included in my room rate was a glass of champagne each night which was also a nice touch. The location is perfect and very central. I used the public car park about 1k/10 mins walk away. I would definitely return, thank you.
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Date of stay: February 2024Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 26 Feb 2024
Dear Mrs2me, Thank you for leaving a wonderful review - I will pass the comments to our staff. We love yo see that you enjoyed the little treat of roses for Valentine's! We hope you visit us again in the near future. Kind regards Luke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel and stay only stayed the one night. Perfect location lovely room but by far outstanding hospitality and service from staff - Habiba was just delightful.
One tip they recommend parking at £30 a night but we managed to get on street parking just 5 mins away . Free after 5pm - 9am
One tip they recommend parking at £30 a night but we managed to get on street parking just 5 mins away . Free after 5pm - 9am
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Date of stay: March 2025Trip type: Travelled as a couple
Room Tip: On street parking close by if you can make it work with your timings. Free after 5pm - 9am
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This used to be a nice hotel, but it has gone downhill since our last stay. The prices are very much 4*, however the standard of the place has dropped and it is no better than a 3* at best. The suite we booked was shabby, wallpaper missing, there were half-eaten chocolate bars left in the room, we went to go to the bar which was supposed to be open from 3pm and it didn't open until 5pm.
In the evening we were expecting to eat in the bistro as we pre-booked, on the evening when we arrived they said there was a function on and said we had to eat in thje Library! Why they didn't inform me at time of booking or upon arrival I don't know.
The food was being trabsferred from the Bistro through the hotel to the library and service was slow and poor. They charged me for the meal even though we booked on a bed, breakfast and evening meal basis and we had to argue with them to remove the charge.
On top of this, we paid the hotel £30 for car parking in a different hotel down the road, they took the money but obviously didn't follow through with any process as we today received a £100 parking fine.
Trust me, there are better 4* hotels in Cambridge than Hotel Du Vin, save some mony and receive better service elsewhere.
Incidentally, we raised all of the above point with Hotel Du Vin and unsurprisingly heard nothing back from them - which just goes to show the level of custoemr service this hotel offers.
In the evening we were expecting to eat in the bistro as we pre-booked, on the evening when we arrived they said there was a function on and said we had to eat in thje Library! Why they didn't inform me at time of booking or upon arrival I don't know.
The food was being trabsferred from the Bistro through the hotel to the library and service was slow and poor. They charged me for the meal even though we booked on a bed, breakfast and evening meal basis and we had to argue with them to remove the charge.
On top of this, we paid the hotel £30 for car parking in a different hotel down the road, they took the money but obviously didn't follow through with any process as we today received a £100 parking fine.
Trust me, there are better 4* hotels in Cambridge than Hotel Du Vin, save some mony and receive better service elsewhere.
Incidentally, we raised all of the above point with Hotel Du Vin and unsurprisingly heard nothing back from them - which just goes to show the level of custoemr service this hotel offers.
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Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Book elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Du Vin Cambridge , Guest Services / Front Office at Hotel du Vin Cambridge
Responded 11 Dec 2024
Thank you for sharing your experience with us, I'm sorry that was not up to your standards. I will be sharing your comments with the rest of the team. Kind regards, Noelia, duty manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a great central location, only a few minutes walk from all points of interest, whether you are shopping, punting, or planning to eat and drink in one of the many fine Cambridge establishments. We held a business meeting on site and were hosted very well, with great facilities. The hotel itself is a little tired and showing signs of age in some of the rooms and public areas. It is still very good, however, it does need some investment.
I would like to single out one employee, Amara, who looked after our meeting room requirements, lunches on both days and breakfast. It isn't easy co-ordinating a group of 9 people and their requirements and she coped very well, always with a smile and very willing to help.
The check-in and departure were easy and very slick, something that can be painful when looking after 9 guests.
In summary, great hospitality, but please spend a little on upgrading some of the areas.
I would like to single out one employee, Amara, who looked after our meeting room requirements, lunches on both days and breakfast. It isn't easy co-ordinating a group of 9 people and their requirements and she coped very well, always with a smile and very willing to help.
The check-in and departure were easy and very slick, something that can be painful when looking after 9 guests.
In summary, great hospitality, but please spend a little on upgrading some of the areas.
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Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 14 Dec 2023
Good afternoon D1570ASphillipc, Thank you for leaving a great review of the event. I will pass your comments on to the team and in particular Amara . Attention is being paid throughout the building and it will look much fresher for your return next year. Kind regards Luke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Almost cannot bring myself to be critical of the hotel as we have been fans of H du V since the first one opened in Winchester many years ago with the late Gerard Basset. (World champion Sommelier).
However speak as you find and our two night stay was less than acceptable. Parking in Cambridge is a nightmare and they have a deal with another local hotel so you can use their car park for £30 per night. It is a ten minute walk and in good weather may be pleasant but otherwise not. Outside there are metered spaces at £1 per ten minutes.
Where you pull up to offload it is quite dangerous as the gutters are about 20 inches below the pavement and road level. In the dark you could easily break your ankle.
We had booked a classic room £435 for two nights. It was small and cramped. The whole hotel is shabby and the bathroom had a cracked basin. The toilet was not cleaned between nights and no diy brush either. The safe didn't work and where there should have been a light inside the door, there was just a switch. It was therefore impossible to set the a/c without a torch. No instructions either and if you are not familiar with this type of a/c control you would be lost. You cannot open the window and the view was simply back yards of other buildings.
The staff were excellent in the bar and restaurant. The menu was interesting and all food ordered was first rate and surprisingly both nights had few diners.
On check out which is rather early there was a rush from several rooms to leave. The receptionist said we had another £261 to pay for extras and asked was that about right? I replied that it might be, but it would be helpful to see a bill. She seemed quite surprised. It was ok including those irritating service charges. It seems that when I stood at the bar to buy drinks it warranted a service charge!
However speak as you find and our two night stay was less than acceptable. Parking in Cambridge is a nightmare and they have a deal with another local hotel so you can use their car park for £30 per night. It is a ten minute walk and in good weather may be pleasant but otherwise not. Outside there are metered spaces at £1 per ten minutes.
Where you pull up to offload it is quite dangerous as the gutters are about 20 inches below the pavement and road level. In the dark you could easily break your ankle.
We had booked a classic room £435 for two nights. It was small and cramped. The whole hotel is shabby and the bathroom had a cracked basin. The toilet was not cleaned between nights and no diy brush either. The safe didn't work and where there should have been a light inside the door, there was just a switch. It was therefore impossible to set the a/c without a torch. No instructions either and if you are not familiar with this type of a/c control you would be lost. You cannot open the window and the view was simply back yards of other buildings.
The staff were excellent in the bar and restaurant. The menu was interesting and all food ordered was first rate and surprisingly both nights had few diners.
On check out which is rather early there was a rush from several rooms to leave. The receptionist said we had another £261 to pay for extras and asked was that about right? I replied that it might be, but it would be helpful to see a bill. She seemed quite surprised. It was ok including those irritating service charges. It seems that when I stood at the bar to buy drinks it warranted a service charge!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 27 Oct 2023
Good afternoon Wayzy2, Thank you for taking the time to provide some feedback after your recent stay. I will pass the feedback on to our team and look to improve on the areas you have mentioned. I will also pass the comments on to our kitchen and bar & bistro teams about you enjoying your visit and food there. The team at Hotel du Vin Cambridge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I remember how wonderfully stylish Hotels du Vin were in their early days. We were given an upgrade to a 'suite' in the attic of the hotel which seemed promising, but we found the room very dark with high windows and battleship grey decor. It's as if the HdV style has been taken to an uncomfortable extreme.
Our room was equipped with a beautifully comfortable bed and deep bath. However on the drinks front we had only one English breakfast teabag and 4 tiny plastic pots of uht milk to last us. Fresh milk in a reusable container would be infinitely nicer and more in line with the eco principles espoused n signs around the room.
Our room was equipped with a beautifully comfortable bed and deep bath. However on the drinks front we had only one English breakfast teabag and 4 tiny plastic pots of uht milk to last us. Fresh milk in a reusable container would be infinitely nicer and more in line with the eco principles espoused n signs around the room.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 25 Oct 2022
Hi Mozartman, Thank you for providing some feedback regarding your recent stay. Whenever we receive feedback, good or bad we look at how we can improve the service and product we offer to our guests. I will pass the comments on to the relevant departments to ensure that the high standards that are expected are delivered on your future visits. Luke, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 of us stayed here for two nights in March. Luckily we only had to climb two flights of stairs to our room which like a lot of the rest of the hotel is showing its age (you get the feeling they take the money, and a lot of it, without putting anything back) but who designs a bathroom with no room to put anything, it was just hopeless. What really got us was the way of charging which was, to be kind, not transparent. When we booked we took the option of money off dinner and breakfast. When we actually had dinner we would have expected a bill showing the cost less our discount but no, we were told it would be discounted from our bill. The food was nice, nothing spectacular but nice bit the breakfast was certainly excellent. Having left I find that there is a discrepancy between the amount on my bill and the amount they have charged to my card. We wait to hear.
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Date of stay: March 2025Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our second visit to this hotel, we needed to be in Cambridge Monday to Friday for two family occasions. The best deal available was the two night winter break so we booked direct with Hotel du Vin to put two of these together and paid up front for a delux room. We were very happy with the room, extremely happy with the restaurant , the quality of both breakfast and dinner , and the helpful staff who served us there. The problem was very much the attitude of the reception staff. We arrived at 2:10 to be told that check in was three and to go away until then. There was no offer of checking with housekeeping to see if the room was ready as is often the case in most hotels. Our cases were taken to our room whilst we were passing time which we did appreciate.
After the first two nights we found our room keys were no longer working and were told that this was because it was a separate booking, fair enough but no smiles or apology. When checking out this morning and settling the bill, we were told that we hadn’t paid for the second two days , luckily we had email proof that we had paid but there was no apology or any acknowledgment of their mistake. What a pity that the reception staff don’t match up to the restaurant staff.
After the first two nights we found our room keys were no longer working and were told that this was because it was a separate booking, fair enough but no smiles or apology. When checking out this morning and settling the bill, we were told that we hadn’t paid for the second two days , luckily we had email proof that we had paid but there was no apology or any acknowledgment of their mistake. What a pity that the reception staff don’t match up to the restaurant staff.
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Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Gallimore, General Manager at Hotel du Vin Cambridge
Responded 15 Feb 2024
Good afternoon F1929Olannes, Thank you for your feedback, we appreciate the comments that you are passing to us. We are really pleased to read that you enjoyed your room and the food during your stay. We will pass the comments to our colleagues in reception to improve the service that they provide. Kind regards, Luke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't answer this as we didn't stay for tea. I'm sure someone else can answer your inquiry. No matter what the ambiance is wonderful!
Yes and an ironing board
Yes plenty of towels and a hair dryer plus good quality shampoo etc .
Im afraid not, we offer an offsite Valet Service which is charged at £19.00 for 24hours.
"On street parking close by if you can make it work with your timings. Free after 5pm - 9am"Read full review
"They are really lovely rooms which you have to ask for, Best service from Kalpana, ask her for any assistance, Heart of Cambridge this hotel"Read full review
…
PRICE RANGE
AU$237 - AU$409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel du vin cambridge
LOCATION
United KingdomEnglandCambridgeshireCambridge
NUMBER OF ROOMS
41
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel du Vin Cambridge
Which popular attractions are close to Hotel du Vin Cambridge?
Nearby attractions include Lockhouse Escape Games (0.3 km), The Piano Bar at De Luca (0.4 km), and University Museum of Zoology (0.5 km).
What are some of the property amenities at Hotel du Vin Cambridge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel du Vin Cambridge?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel du Vin Cambridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel du Vin Cambridge?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel du Vin Cambridge?
Conveniently located restaurants include The Tiffin Truck - City Center Cambridge, De Luca Cucina & Bar, and The Oak Bistro.
Are any cleaning services offered at Hotel du Vin Cambridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel du Vin Cambridge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel du Vin Cambridge?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel du Vin Cambridge?
Many travellers enjoy visiting University of Cambridge (0.9 km), St. John's College (1.0 km), and Kettle's Yard (1.4 km).