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Traveller (151)
Room & Suite (181)
Dining (58)
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Overview
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
“white company”(21 reviews)
“lovely hotel”(80 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,296)
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485
426
200
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55
Show reviews that mention
All reviewsgraffiti restaurantwhite companylovely hotelcity centreunderfloor heatingjunior suitemini barfresh milkbath and showercontinental breakfastfull englishreception staffthe ground floorquiet locationplenty of parkingenjoyable stayfree parking
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1 - 5 of 1,274 reviews
Reviewed yesterday

Spacious bedrooms, attractive building and grounds, and in a quiet location on the outskirts of Cambridge close to a bus route. The public rooms and corridors display contemporary art but whether you find this tasteful depends – er – on your taste. We didn't eat...More

Thank Lanoo_Harve
Reviewed yesterday

The rooms are fine...no complaints there. The restaurant and bar however are a nightmare. Menu is limited. Continental breakfast is sparse...croissants, cereal and juice. Had to ask three times for coffee which finally arrived after waiting 55 minutes. Wait staff is frazzled and in desperate...More

Thank sphaustein
Reviewed 4 days ago via mobile

We visited Hotel Felix for afternoon tea to celebrate my 30th birthday. Sadly it was not as enjoyable as I would have liked. On arrival the staff did not have our booking on their diary which meant the table wasn't ready. Luckily they rectified this...More

Thank Katie B
Reviewed 1 week ago via mobile

We visit Cambridge a lot but have not stayed here before. Our overall experience was quite disappointing. Check in was amateur, the room in the main building was nice and spacious but very tired and in need of a remodel. The bathroom had nothing more...More

Thank Bro44
Response from Alison H, Manager at Hotel FelixResponded 5 days ago

Thank you very much for your review. I am saddened to hear that you felt your experience with us was disappointing and will pass on your comments regarding the bedrooms to the General Manager. Our continental breakfast consists of juices, yoghurt, a selection of fresh...More

Reviewed 2 weeks ago

First stay, breakfast took 2hours to serve, blamed new chef.. second stay yesterday and room ok, reception staff lovely, however the service in the restraint is very poor this morning, didn’t remove previous customers milk jug, took 15mins to serve coffee after order placed, then...More

Thank RebeccalovesDorian
Response from Alison H, Manager at Hotel FelixResponded 5 days ago

Thank you very much for your review. I am delighted to hear that you found reception staff to be polite and helpful, however I am extremely disappointed that the service you received this morning was sub standard. I will of course flag this up with...More

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Most Booked Properties in Cambridge
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 155 - USD 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 155 - USD 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Cambridge
#5 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms
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Traveller (151)
Room & Suite (181)
Dining (58)
Questions & Answers
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Joanna B
29 October 2017|
AnswerShow all 3 answers
Response from David1309 | Reviewed this property |
Maybe if you do not have a credit card. But they did want paying in full when booking and took my card again on checking in. In case you spend any money! So not friendly.
1
Vote
MinMonje
3 September 2016|
AnswerShow all 2 answers
Response from fbunny81 | Reviewed this property |
We stayed in room 18 it was a ground floor room so very close to the front door and garden but didn't open onto it. There are two restaurants - one you can take dogs in and the other you can't. We left our dog in our room... More
2
Votes
Room Tips
"We stayed on the first floor which was very quiet."
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"We had a King-Size Double Premier Room"
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"A pleasant hotel on the outskirts of Cambridge."
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"We stayed in a wing room that was very well appointed."
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