We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Helen Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Helen Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

171 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 157: English reviews
Start your review of Helen Hotel
 Click to rate
Reviewed 1 week ago via mobile

Had a one night stay here on business and it ticked all the boxes. Staff friendly, good value, parking, room clean, breakfast tasty & good location. Great Italian restaurant opposite was also a bonus. Just watch the cyclist in Cambridge they are everywhere!!!

 Report
Helpful?
Thank Malcolm M
Sheffield, United Kingdom
Reviewed 4 weeks ago via mobile

Let's start with the positive, the staff are really nice and did do their best to help sort some of the problems. The negative is the state of the place. I'm not sure which of its many flaws helped me realise that it's owners don't give a dam about the state of the place. Maybe it could be the trip...

 Report
Helpful?
Thank acorn-adfs
Washington DC, District of Columbia
Reviewed 14 February 2017

We would have been more enthusiastic about the Helen had we not stayed in two other small hotels in the same price band on the same trip. The Helen offers the advantages of proximity to the Cambridge Rail Station, cleanliness, a selection of shared bath and en suite rooms, and for travelers arriving in Cambridge by car, adequate parking. It's...

 Report
Helpful?
Thank Richard R
Matlock, United Kingdom
Reviewed 5 February 2017

I was a bit dubious about booking this hotel after reading reviews but have to say that although there was nothing wrong with the room I have to agree that the breakfast was not brilliant. The hot food is kept in bain marie's and there is no way that the temprature was the legal minmum required for storing hot food....

 Report
Helpful?
Thank alldritt6
christchurch
Reviewed 11 November 2016

Small B&B we had an upstairs bedroom that overlooked the garden area which was quite nice, it was extremely hot trying to sleep, but their was a small fan provided, which helped a little.The next morning we had breakfast in their dining room which was really lovely, the young staff that were in the kitchen were very accomodating, overall a...

 Report
Helpful?
Thank Wendi9
Manchester
Reviewed 30 October 2016

This was a one night say; I had not stayed here previously. Check in was smooth but I was not given any information about the hotel, simply asked whether I wanted to pay. The room was small, clean and tidy. The décor was bright and the compact bathroom was modern but too small for any shelves to place personal items....

 Report
Helpful?
Thank kpf1987
Seattle, Washington
Reviewed 21 October 2016

It seems all the world is visiting Oxford these days, thanks the Inspector Morse, but Cambridge is well worth a look-in as well. Our itinerary did not allow us much time, but aside from the college themselves, there are galleries and museums worth your time. The Helen Hotel (it is really a great B&B) is well situated for such a...

 Report
Helpful?
1Thank RodnSheila
Gosport, United Kingdom
Reviewed 19 September 2016

We booked into Helen Hotel at very short notice having refused to stay in the totally unsatisfactory place we had previously booked! Our welcome was friendly, professional and informative; the reception area was bright and smart. Our room wasn't huge but had everything we needed for one night's stay and was spotlessly clean with a very comfortable bed. The location...

 Report
Helpful?
1Thank marywellsent
Peterborough, United Kingdom
Reviewed 14 September 2016

Our room was clean tidy and well appointed. Friendly staff and good car parking and location. The breakfast is a hot and cold buffet style. The cold food was not inspiring - the yoghurts some cheap non branded items and the fruit a choice of past it's best bananas and oranges, or canned peaches. The 'hot' offering was barely tepid...

 Report
Helpful?
Thank Tony P
Toronto, Canada
Reviewed 7 August 2016

This is a nice, clean, and quiet hotel. It is on one of the main roads into town, which makes it convenient to get to. It is a bit of a trek to the city centre. Very convenient walk to the Botanic gardens. Breakfast is included, buffet-style standard full English breakfast.

 Report
Helpful?
1Thank JESt79

41 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (41)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (5)
Viewed
Dining (4)
Viewed
Bathroom (6)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cambridge hotels
1.7 km away
Regent Hotel
Regent Hotel
#5 of 36 in Cambridge
396 reviews
1.5 km away
The Gonville Hotel
The Gonville Hotel
#2 of 36 in Cambridge
1,616 reviews
0.8 km away
Ibis Cambridge Central Station
Show Prices
Show Prices
Show Prices
2.0 km away
Hilton Cambridge City Centre
2.8 km away
The Varsity Hotel & Spa
The Varsity Hotel & Spa
#1 of 36 in Cambridge
2,188 reviews
2.4 km away
Premier Inn Cambridge City East Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Helen Hotel

Address: 167-169 Hills Road, Cambridge CB2 8RJ, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $117 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Helen Hotel 3*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Helen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helen Hotel Cambridge
Hotel Style:
#9 Business Hotel in Cambridge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Helen Hotel staff and other travellers.
2 questions
Ask a question
Questions? Get answers from Helen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms toward the back - although the Helen's set-back from Mills Road is such that I don't think front rooms would be too noisy.”
 of 5 bubbles richardrD9683VG, 14 Feb 2017 | Read review
“Upstairs overlooking the garden seemed to be a good room.”
 of 5 bubbles Wendi9, 10 Nov 2016 | Read review
“Consider another choice for the price.”
 of 5 bubbles IntSommelier, 20 May 2016 | Read review
“Family room had plenty of space for only a little extra - the double rooms were definitely, erm, cosier!”
 of 5 bubbles TheLaughingCat, 3 May 2016 | Read review
“We had room 222 which is out the front of the hotel. If you like the window open like us you hear everything.”
 of 5 bubbles norfolk621, 21 Apr 2016 | Read review
5 of 5