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Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
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1,860 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Cambridge City Centre
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Showing 1,789: English reviews
Reviewed 5 April 2015

First class all the way enjoy trust HIlton to look after you staff cannot do enough. great location great atmosphere all in all a wonderful experience cannot wait to return the breakfast is superb and tasty

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Helpful?
Thank Gareth H
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Gareth H, Firstly, I would like to thank you for taking your time to write a review. We appreciate your kind comments about our hotel, service and staff. We are very happy to hear that you had such a wonderful experience at the DoubleTree by Hilton Cambridge hotel. We are looking forward to welcoming you back in the near...

asher3
Reviewed 4 April 2015

Despite being fully booked the staff on the reception arranged a taxi and booked a hotel for us on a very busy easter weekend. The staff on the front desk last night are a credit to the hotel. Thank you and well done!

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Helpful?
Thank asher3
Toshihiko S, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Asher3 Thank you for your feedback and a great comment regarding the hotel reception team. I am glad to hear that we managed to find an alternative hotel for your weekend stay. I will pass your kind comment to the reception team. I hope you are having a fantastic Easter weekend and we are looking forward to welcoming back...

London, United Kingdom
Reviewed 3 April 2015

don't remove anything from mini bar parking is not included in the price of staying at the hotel shame when you have paid so much to stay at the hotel. would not usually paid this cost to stay but we were staying from a wedding staff were friendly and helpful, it was very clean but when comparing to say Premier...

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Helpful?
Thank Jan M
London
Reviewed 1 April 2015

I stayed here for business last week so cannot comment on value for money as I did not pay (or indeed know how much rooms are). Location of hotel is excellent, right in the centre of town by the river. I think all the major colleges are within a short walk. Checkin was swift. My room was at the back...

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Helpful?
Thank mr_rushLondon
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear mr_rushLondon, Thank you for your review. We are happy to hear that you had a good experience at our hotel and I will like to assure you that we take every comment on board in order improve the guest experience. In regards to the car parking ticket, I will make sure to pass on your feedback to our Front...

Dublin, Ireland
Reviewed 29 March 2015

This hotel is shabby considering the level of charges . Room was clean and breakfast was excellent but at >£200 per night this would be the minimum to expect. Charging for parking at £16/night was ridiculous considering the room rate ,

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Helpful?
1Thank Seamas G
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Seamas G, Thank you for your feedback. We appreciate your comments about the level of charges. However, our prices vary depending on the time of year and availability at the time of booking. With regards to the car park, we believe the charges are comparable to other major city centre car parking charges and to that of the alternative...

London, England
Reviewed 29 March 2015

Stayed here on a Sunday night recently. Shocked at how the room and restaurant prices had escalated over the last couple of years! Used to stay on a Sunday night quite often but Sunday is now very expensive. This time we just hired the cheapest bedroom with very disappointing views and ate at Cote down the road. We still had...

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Helpful?
1Thank EvieBowring
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear EvieBowring, Thank you for your review. We appreciate you taking the time to give us feedback about your recent visit to the DoubleTree by Hilton Cambridge. I am very sorry to hear that you were disappointed with the prices at the hotel and restaurant. Unfortunately, our room prices vary depending on the time of the year and availability at...

Winchester, United Kingdom
Reviewed 26 March 2015

Very poorest meal in the Marco White restaurant (which was empty and we can see now why) and all the meals were microwaved and was not properly cooked and not as on the menu. My Pea and Asparagus risotto rice was Basmati rice with whole cardamons and was solid, no asparagus with hard 8 peas. The portions were minuscule but...

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4Thank Raymond Ian C
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Raymond Ian C Thank you for your feedback. Whilst we feel extremely sorry to read of your disappointing feelings regarding your dinner and overall stay with us at the DoubleTree Cambridge, we feel that we ought to explain some of the points you have made. We at the Marco Pierre White restaurant do not serve microwaved food, nor from...

Hertfordshire, United Kingdom
Reviewed 24 March 2015

It was my hen night at the weekend and 22 of us decided to have afternoon tea at the hotel - the communciation before hand was excellent everything was arranged perfectly and the tea and cakes were lovely - we couldnt eat everything and the staff kindly boxed the left overs for us! I will visit again - thanks for...

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Helpful?
Thank l1nz
Isabela R, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear I1nz, Thank you very much for your feedback and the lovely comments about the food and service. We are glad to hear that you had a good experience with us. I will pass your kind comments to our restaurant and reservations team. They will be pleased to know their efforts made your visit great. We are looking forward to...

Cambridgeshire, United Kingdom
Reviewed 23 March 2015

I have visited Doubletree on numerous occasions for functions and their Sunday lunch and have always been impressed - however after having the Sunday dinner yesterday (22/03/2015) I felt obliged to write another review. The standards at Doubletree have risen again - the already spotless lobby and dining area was gleaming and the food impeccable. There was a nice choice...

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Helpful?
Thank Miss A
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Miss A Thank you for your latest review. First of all, thank you very much for your patronage and continuous support, this is deeply appreciated. We are very pleased to read that you enjoyed so very much your latest visit to us, I will certainly pass on your most kind comments to the Kitchen brigade and the rest of...

jakarta, Indonesia
Reviewed 21 March 2015

all of the hotel staff never fails to meet our needs, always on their feet and an English proper hot breakfast looking out this beautiful garden view. but we feel most welcome when we are offered these oven warmed chocs cookies. its real delight !!

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Helpful?
Thank Elizabeth S
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review

Dear Elizabeth S Thank you very much for your review on TripAdvisor. We feel honoured to read your most kind comments about our team members, they are our best asset and therefore we feel especially pleased when they are complimented. We are nonetheless very happy to know that you had an overall enjoyable stay and we certainly look forward to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 

Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $196 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Cambridge City Centre staff and other travellers.
5 questions
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Bowmore, United Kingdom
1 month ago
Wymondham, United Kingdom
9 months ago

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Questions? Get answers from Doubletree by Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms that overlook the river rather than the car park”
 of 5 bubbles 709keitha, 4 Dec 2016 | Read review
“River rooms are much nicer”
 of 5 bubbles peterv120, 28 Nov 2016 | Read review
“Requested high floor in advance, but only one of us was given this”
 of 5 bubbles jtuxford, 26 Nov 2016 | Read review
“Ask not to overlook the spa as it is being renovated”
 of 5 bubbles juggsy, 22 Nov 2016 | Read review
“Ask for a room overlooking the gardens or canal”
 of 5 bubbles Angelacummings, 10 Nov 2016 | Read review
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