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Hilton Cambridge City Centre

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Hilton Cambridge City Centre
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469 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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Hove, United Kingdom
Reviewed yesterday NEWvia mobile

The hotel is either very modern or it's recently been refurbished. The whole feel of the hotel is warm and comfortable. The staff are very friendly and helpful. The Executive Lounge is relaxing with a good range of snacks. Breakfast is excellent too with a good range. The hotel also couldn't be any more central next door to the shops...

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Helpful?
Thank PMHiggins
Brighton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

I stayed over for 3 days on a training course taking place in the hotel. Received a very warm welcome (and goodbye) from the Front Office team, experienced the attentiveness of both concierge and bar teams. Room itself was cosy and temperate already on arrival, stayed over a cold period of time and didn't feel like I didn't have enough...

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1Thank TheLittleEstonian
About Hotel's Favourite Review
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear TheLittleEstonian, Thank you for taking the time to write your review of the Hilton Cambridge City Centre following your recent stay. I was delighted to hear you enjoyed a comfortable stay and that the team here did a great job of looking after you whilst you were here for your course. Thank you once again for your review and...

Hockley, United Kingdom
Reviewed yesterday NEWvia mobile

Hilton makes you think luxury .. excellent service and beautiful surroundings.. We felt the hotel itself presentable and clean.. felt understaffed as the bar (afternoon to late evening) was incredibly slow with one guy looking as if he was doing everything!! One lift working on a busy weekend... Breakfast although nice and fresh waited over 10mins to be seated ......

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Thank Jo P
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

Steps from all the top rated things to do in Cambridge. Hotel rooms good size with all amenities you'd expect kettle, hair dryer, shampoo/conditioner to with sky. King bed big. Bar in hotel busy early evening dead after 8pm (sat night) there is an Irish bar which was busy ish sat night 10pm. Breakfast 9.30 - 10.15 people were queuing...

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Thank Debs20134
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Debs20134, Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us. I was delighted to learn that you found our unrivalled location an ideal base for your weekend trip, and that you found the rooms comfortable and to your liking. Great that you enjoyed breakfast. Sorry about the queues. This is...

Chelmsford, United Kingdom
Reviewed 2 days ago NEW

Great location right next to the shopping centre! Have stayed there 3 times now & would recommend for a short break, for seeing the sights of Cambridge & the surrounding countryside. Not too far away from Newmarket Racecourses's either.

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Thank wickey2017
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear wickey2017, Thank you for taking the time to post your review on tripadvisor.com following your recent visit to the Hilton Cambridge City Centre. I was delighted to note that you enjoyed your stays at the hotel, and in particular our central location. I look forward to the opportunity of welcoming you back to the Hilton Cambridge City Centre in...

Essex, United Kingdom
Reviewed 2 days ago NEW

On a day visit yesterday to Cambridge decided on a snack at the bar. Attentive staff and comfortable surroundings but that is where the good news ends. I chose a cheese sandwich with my wife having the tuna and mayonnaise. Thin slices of white bread that were dry round the edges and the filling in the mayonnaise sandwich was so...

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Helpful?
Thank Stuart M
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Stuart M, Thank you for your review and for popping-in on your day visit to Cambridge. I was embarrassed to read your review on the sandwich snack in our Lounge Bar, and can only apologise for this shortcoming, which I would add is not up to our normal high standards. Please be absolutely reassured I will address this with...

London, United Kingdom
Reviewed 4 days ago NEW

A beautiful, modern hotel, decorated in shades of beige and grey, with shocking pink orchids randomly placed, with matching cerise cushions on the armchairs. The staff were friendly and obliging and the breakfast cannot be faulted. A welcoming touch is the self-service coffee, pastries and filtered water available in reception. Some rooms overlook the reception, with a 'court yard' feel.

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Thank Smiff679
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear Smiff679, Thank you so much for your complimentary review following you stay with us. The team & I are delighted your had a great stay and we look forward to welcoming you back. All the best, Richard.

Cambridge, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here again in Feb, another great visit. We stayed in the large suite as a family and the room was stylish and large with a comfortable ming bed and a sofa bed. The room as usual was very tidy and clean. We had drinks in the bar in the evening and breakfast in the morning and both were good....

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Thank SunnyIslandFun
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear SunnyIslandFun, Thank for choosing the Hilton Cambridge City Centre for a return visit and for your review. I've noted your comments on the Executive Lounge and just to let you know we are still awaiting the installation of the background music speakers as part of this new facility. Delighted to hear though that you had an overall satisfactory stay...

Aswan, Egypt
Reviewed 6 days ago NEW

This hotel is very central, opposite a great museum, and just 3 minutes from the market and 5 mins from King's College. Service when ai stayed was very friendly. Everything worked smoothly, room was clean, well equipped and quiet. Breakfast was fresh and varied. They have parking at an extra charge. There are plenty of restaurants within 5 mins walk....

Review collected in partnership with Hilton Hotels & Resorts
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Thank SAW915
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear SAW915, Thank you so much for your 5-star review and it's good to know you had a thoroughly good stay with. You're right in that we are the most central premium hotel in Cambridge and definitely the place to stay if visiting Cambridge City Centre. We look forward to welcoming you back soon. All the best, Richard.

Wiesbaden, Germany
Reviewed 6 days ago NEW

Centrally located in Cambridge, this hotel is ideal for seeing the city. The executive room I stayed in was roomy, especially for a city center hotel, and extremely comfortable. Service was top notch: always efficient and cheerfully rendered. The food is delicious (and portions are huge!) Prices seemed quite reasonable for the location and quality.

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Thank TravelingJ969
RFinn, General Manager at Hilton Cambridge City Centre, responded to this review

Dear TravelingJ969, Thank you very much for your review! I am pleased to hear you had a wonderful overall experience in our hotel! We really appreciate all feedback and I'm delighted to hear the team looked after you so well. We certainly look forward to welcoming you back on a future visit to Cambridge! Thank you and all the best,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Cambridge City Centre is superbly located at the heart of the city, an ideal base to explore the many attractions on our doorstep, fantastic shopping, cobbled streets, amazing architecture, historic and stunning colleges and not forgetting the River Cam flowing gently along the 'backs.' This modern 4-star hotel is a 5-minute walk from Kings College, Cambridge Corn Exchange and the bus station. 10-minutes' walk takes guests to peaceful riverside parks and pubs. Travel to Ely or historic market towns such as St Ives or Huntingdon. Newmarket Races hosts some of the racing calendars most prestigious racing programmes. Imperial War Museum at Duxford home of the World War II Museum, Concorde, and other famous planes such as Spitfire and Lancaster bomber. All 198 of the stylish, contemporary air-conditioned rooms and suites offer free Wi-Fi. Together with self-contained conference and event facilities, guests of our 4 star Cambridge Hotel also benefit from on-site Valet car parking and fitness room. Guests can enjoy seasonal British dishes in the The Book Room Restaurant. The Book Room Bar offers an extensive wine, spirit and cocktail menu as well as Afternoon Tea. For those seeking more of a casual dining experience, we offer lighter bites and snacks in the lounge. ... more   less 

Additional Information about Hilton Cambridge City Centre

Address: 20 Downing Street, Cambridge CB2 3DT, England (Formerly Cambridge City Hotel)
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: $223 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cambridge City Centre 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Travelocity, Priceline, Agoda and Cheap Tickets so you can book your Hilton Cambridge City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#4 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cambridge City Centre staff and other travellers.
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Tyrone, N.Ireland
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Questions? Get answers from Hilton Cambridge City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive sweets have room to work and lots of comfort”
 of 5 bubbles TravelingJ969, 21 Feb 2017 | Read review
“Far from train station but still you can walk for 10 min”
 of 5 bubbles LeedsLeisure, 5 Feb 2017 | Read review
“Enrol in HHonors to earn points and get recognised by the team”
 of 5 bubbles Toughguy2, 25 Jan 2017 | Read review
“Two double beds room are great for the family of 4!”
 of 5 bubbles 285jenn, 24 Jan 2017 | Read review
“Ask for a room with a large window.”
 of 5 bubbles LouB998, 13 Jan 2017 | Read review
5 of 5