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Ibis Cambridge is located next to the train station and a 10 min walk to the city centre. Each of the 231 modern guest rooms has Freeview TV, tea and coffee making facilities and the Sweetbed by ibis. Enjoy our Coffee shop and Bar. The hotel provides free high-speed Wi-Fi throughout. Breakfast available 4am to 12 noon. Hot and continental breakfast selection from 6:30am to 10am. Free on-site cycle park and nearby car park (paying). No smoking.
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Ibis Cambridge Central Station garners positive feedback for its prime location near the train station, with guests loving the convenience, although evening entertainment options are limited. The service and cleanliness of the hotel receive high praise, enhancing its reputation for value and a welcoming atmosphere, complemented by live music and cozy vibes.
While the rooms are celebrated for their comfort, some guests suggest they could benefit from modern updates and additional amenities like fridges.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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Excellent option to stay in Cambridge. The system is a little particular since, instead of having a typical reception, you have hotel staff on the ground floor who checks you in and assigns you the room. But it is an effective and agile system that poses no problems. As for the hotel, it is modern, new, with spacious and clean rooms, without carpet and with a very comfortable bed. The location is, in my opinion, good. Next to the train station, allowing you to leave your suitcase as soon as you arrive, and about 10/15 minutes walk from the center of Cambridge in a pleasant walk. The surroundings of the hotel and the station are very good, with restaurants, a supermarket and office buildings. And all this at a reasonable price, taking into account the high prices you find in Cambridge. Come on, in my opinion, a highly recommended option.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wonderful: 4 star experience for 3 star price. Great team, great room. luscious breakfast. Great touches such as loose clotheshangers, charger for phone, ironing board, coffee making facilities and good location too
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Viktoria Zecsko-Nagy, General Manager at Ibis Cambridge Central Station
Responded 21 Sept 2023
Dear marieh149, Thank you for taking the time to share your review of your recent stay with us. Your feedback means a lot to us, and we are thrilled to hear about your wonderful experience. It is fantastic to know that you felt like you received a "4-star experience", providing excellent value to our guests is something we take pride in, and we're delighted that you recognised it. We also understand the importance of those little details that enhance your stay, such as the loose clothes hangers, phone charger, ironing board, and coffee-making facilities. It's wonderful to know that these touches added to your overall experience. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future! Kind regards, Chloe Delattre Assistant General Manager
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A very comfortable, friendly and convenient hotel close to station. We were visiting Cambridge four four nights by train and were looking for a fairly central spot to stay. The Ibis was ideal. Close to station might sound a bad choice but not in Cambridge. The station square has some of the ambience of a pedestrian piazza. Several cafes, a Sainsburys and a bar / pizzeria present in the Ibis and next door. There is a very small reception area where we were welcomed warmly and efficiently. There is a bar reastaurant and a fairly small lounge area (with occasional live music) And upstairs a large breakfast room with excellent varieties of foods and beverages. The rooms are fairly typical Ibis , small but beds are vry comfortable with pillows to enjoy! The ensuite toilets and showers were in "pods" within the roome and were interesting . I would note that there is a mall step up (two inches or so ) to get into the ensuite which was a bit of a surprise when I went to visit at night half asleep. I dont know if anyone has ever tripped on this!. The staff were fantastic with personality and humour. Thank them all! Great stay in convenient reasonably priced hotel!
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Date of stay: June 2024
Value
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Location
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Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shivani O'Brien, General Manager at Ibis Cambridge Central Station
Responded 13 July 2024
Thank you for sharing such a detailed and thoughtful review. We're delighted to hear that you found our hotel comfortable, friendly, and conveniently located close to the train station. We're glad that you enjoyed our bar, restaurant, and the live music in the lounge area, as well as the diversity of foods and beverages in our breakfast. We appreciate your feedback about the rooms design and will take it into consideration. Your kind words about our team are much appreciated. We’ll be sure to pass on your thanks to the entire team. Thank you for choosing to stay with us. We hope to welcome you back to Cambridge in the future! Kind regards, Shivani O'Brien General Manager ibis Cambridge Central Station
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I stayed one night for a meeting. It is in a great situation - with a rather expensive car park just around the corner. The staff were friendly and welcoming. The room was fine - although rather mean shower gel and shampoo etc and no water in the room (bottled) The TV did not have reception for a number of stations but the main few were available. The Phone and wifi reception in my room was rather poor. But bed comfortable and well sound proofed from the outside world. But my real downside point was the poor breakfast. There was very little for the low sugar healthy options. Most importantly you felt rather second class when you saw the lovely croissants that were in their cafe on the ground floor and then the atrocious poor quality tiny croissants available in the breakfast room. I would have liked some low sugar plain yoghurt, there were scrambled eggs, not very nice bread and the usual suspects sausages, poor quality bacon etc. Think a little effort and thought for the healthier eater would be good but otherwise a total acceptable nicely situated hotel
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Date of stay: October 2024
Value
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Location
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Trip type: Travelled on business
Room Tip:Take some fresh fruit or healthy options for your breakfast and be aware re telephone reception -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shivani O'Brien, General Manager at Ibis Cambridge Central Station
Responded 5 Nov 2024
Dear happyholidaygirl059, Thank you for your feedback and for taking the time to share your experience. We’re glad to hear that you enjoyed our location and found our staff to be welcoming. However, we sincerely apologise for the disappointments you encountered during your stay, particularly regarding the breakfast options. We appreciate your suggestions about offering healthier choices and better quality items. Your comments will be taken into consideration as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for a better experience in the future. Thank you, Shivani O'Brien General Manager.
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I had forgotten that when you stay in a good Ibis - you can’t get better value for money. I’ve paid a lot more for other hotel rooms and not slept nearly as well as I did on a recent 2 night stay at this Ibis. We had a great start by being accommodated with an early check in which was unexpected and very welcome. Typical Ibis room - has everything you need and excellent AC. We had booked for breakfast both mornings but due to a large group of students couldn’t get a table at our chosen time the first morning. Hannah in reception let us choose from the brunch menu and have it in the cafe which was just perfect. The following morning was much better, plenty of seating and a really good breakfast. Loads of choice and everything was replenished when running low. Good coffee too! We had the best sleeps - comfy bed and we seemed to be put in a room away from where various groups had rooms close together - so no doors opening and closing near us! Whoever leads the team and trains the staff for customer service does an awesome job. Every single person we encountered - reception, cafe staff and housekeeping were so friendly and helpful and also a smile. I would definitely stay here again and the location is great - a bit of a walk into the centre but there are plenty of cafes shops and the convenience to the train station is excellent. Had a great stay thank you Ibis!
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Date of stay: September 2024Trip type: Travelled as a couple
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Response from Shivani O'Brien, General Manager at Ibis Cambridge Central Station
Responded 1 Oct 2024
Dear Patty Thank you so much for your fantastic review! We’re so glad to hear that you found great value during your stay and that our team, especially Hannah, could accommodate your needs and make you happy. It's wonderful to know that you enjoyed the comfort of your room and our breakfast options, as well as the friendly service provided by our team. We strive to create a welcoming atmosphere, and your feedback means a lot to us. We’d love to welcome you back on your next visit, and we’re glad you appreciated our location! Thank you for choosing Ibis! Best regards
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Our 8 night stay at this hotel was quite good. We must say though our bright spot every morning was a lovely greeting by one of the staff for the breakfast. Her name was Ella. She was such a star! Always a smile on her face, special ordered poached eggs for us with a smile. She was so organized with checking guests room numbers, clearing tables when needed and ensuring the breakfast items were all topped up and everything on the bar was tidy. She truly was amazing and deserves all the accolades she can have in her position with Ibis. She is truly a great ambassador for Ibis!
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Viktoria Zecsko-Nagy, General Manager at Ibis Cambridge Central Station
Responded 20 Apr 2024
Dear Tammy, Thank you immensely for sharing your experience with us! Your detailed feedback truly warms our hearts. It's fantastic to hear that Ella's dedication and warmth made such a memorable impact on your stay. We're proud to have her as part of our team and are thrilled that her efforts were recognized and appreciated by you. Rest assured, we'll make sure Ella receives the recognition she deserves for her exceptional service. We can't wait to welcome you back for another delightful stay at Ibis! Kind Regards, Blanca Front Desk Team Member ibis Cambridge Central Station
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Perfect location right beside the train station, places to eat and shop right outside and an easy walk into town. Although very close to the station it is at right angles, not overlooking the tracks like some station hotels so no train noise. It was a bit noisy on the Saturday night as the taxi rank is just outside (so you may want to ask for a room at the back of the hotel to avoid this) but not a problem on the Sunday. Sound proofing is not great and you can hear when other rooms are using their shower. The rooms are compact with not much floor space, just a little hanging space in the corner and a very small shower room, so I wouldn't want to stay for too long but for a weekend or overnight stay it is perfectly adequate. The bathroom could do with a shelf to put your toiletries on and hand towels should be provided (we were only given two bath towels). However the beds were very comfortable, the room was clean (even cleaned during our stay which we've not had elsewhere since Covid) and a good powerful shower. Check in is meant to be 2pm but we (and others we noticed) didn't get in to our room until 3pm. The foyer has comfortable sofas though and a cafe (my friends had pizza there and said it was very nice), and even live music on the Saturday night (couldn't hear it in our room though which was good). The best bit about this hotel (besides the location) is their customer service. We were a group of friends on a trip to celebrate our special birthdays (delayed due to Covid). To mark this occasion the hotel had left a surprise in our room - little bottles of prosecco, brownies, fruit salad and chocolates - what a lovely surprise! The last time we visited Cambridge was to celebrate my dad's 80th birthday and we paid a lot more to stay in the University Arms Hotel. All they did to mark my dad's special day was to leave a little card in the room, yet the Ibis did all of this! It's personal touches like this that would definitely make me return to a hotel, thank you.
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Date of stay: April 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Viktoria Zecsko-Nagy, General Manager at Ibis Cambridge Central Station
Responded 13 May 2022
Thank you so much for this great review after your perfect short stay with us. I am glad you have enjoyed our welcome surprise in the room and your stay was memorable again. I am sure we will be welcoming you back soon! Kind Regards,Viktoria Zecsko-Nagy General Manager
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We stayed at the Ibis 3 years ago and we were really impressed with how clean and comfortable the rooms were. Unfortunately the hotel is showing signs of wear and tear now, despite the huge hike in prices. The room was clean in all the obvious places still but no vacuuming under and around the bed, marks on the pillow cases, marks on the mirror, and hard, uncomfortable pillows. It gave the feeling of a rushed and surface clean. The bigger issue was the air conditioning/heating system which was noisy and ineffective. We turned it off altogether but it still started to rattle in the middle of the night, not quite sure how? Had we been staying more than the one night, we’d have asked to move rooms. On the flip side, the check in was easy and the young people organising it were polite and friendly. The rooms are unaffected by external noise mostly, although you can hear showers being turned on. Of course it is also a centrally located hotel that undercuts most others nearby so that’s a big plus. But £100+ a night just to rest your head? Could do much better.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Right beside the train station with an option to leave luggage when you check out.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Viktoria Zecsko-Nagy, General Manager at Ibis Cambridge Central Station
Responded 18 Mar 2023
Dear 812pamk, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience caused by the issues you encountered during your stay. We appreciate your feedback regarding the wear and tear of our hotel and will ensure that our team addresses these issues immediately. We are also sorry to hear that the air conditioning/heating system in your room was noisy and ineffective. Our team will investigate the issue and take the necessary steps to ensure that our guests are comfortable during their stay. We are pleased to hear that you found the check-in process easy and that our team members were polite and friendly. We take pride in providing our guests with friendly and efficient service, and we are glad to hear that this was reflected in your experience. We understand your concerns regarding the price of your stay and appreciate your feedback on this matter. We constantly strive to provide our guests with competitive prices while still offering high-quality services and amenities. Thank you for choosing our hotel for your recent stay, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Chloé Delattre Assistant General Manager
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It is a very well located hotel, with young staff that gives the hotel a quite relaxed air and good energy. I really liked the live music event, which helped to relax after a few more demanding working days. At the staff level, Anna (from breakfasts) was always very kind, friendly, attentive and very helpful! The girls at the bar with whom I talked most often (Melissa, Vero, Inês, Kelly and Lucilia) were always very friendly and fun and especially very professional. The pizzas and salads were very good!! The staff of the housekeeping also was always impeccable!!!! However I leave a note to the direction, because I got to know that they only have 10 min for the daily cleaning of the busy rooms....and in my case that was a stay of 15 days, my room was not aspirated once. Therefore, I suggest to the hotel management that in case of longer stays, maybe it is worth having a slightly different cleaning plan. Overall, I liked quite the stay
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would rate this 3/4, but no more- the location is good, though being next to the station some rooms get noise from train announcements. Double glazing and aircon meant that it was ok with windows closed, though the rooms remained rather too warm overnight [and this was in moderate weather]. Breakfast was good. Rooms were clean, and staff very helpful. Like other reviewers we would have liked a room fridge. The decor is dated and the en suite shower room was an odd prefabricated 'pod' with a mediocre shower flow, fan permanently on, and a noisy door. Check in desk very oddly and awkwardly placed in bar area.
This is not a budget hotel- and as far as we could see, not the cheapest for the location. For the price we expected a bit more. I would not rule out staying here again but I will probably try elsewhere next time.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shivani O'Brien, General Manager at Ibis Cambridge Central Station
Responded 29 Aug 2024
Dear Cat, Thank you for taking the time to give us a feedback about your recent stay. We truly appreciate your insights and we are glad to know that you found our location convenient and enjoyed the breakfast, that you appreciated the cleanliness of the rooms and helpfulness of our staff. On the other hand, we’re sorry to read that you experienced some noise from the train station, issues with room temperature and the shower facilities. Your comments about the decor and check-in location are also noted, and we will certainly consider these areas for potential improvements. We understand that you expected a bit more for the price, and your feedback is valuable for us in making necessary adjustments. While we’re disappointed to hear that your experience didn’t fully meet your expectations, we would love the opportunity to welcome you back in the future and exceed them. Thank you once again for your review. All the best Shivani O'Brien, General Manager
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definately keycard for lifts and room doors also you place the card in a holder on the wall to lock your door and switch on the lights and aircon. . i have no idea about cots im afraid
There are more places to choose from in the Cambridge area.
PRICE RANGE
AU$168 - AU$267 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCambridgeshireCambridge
NUMBER OF ROOMS
231
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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