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Mercure Bristol Brigstow Hotel

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Traveller (412)
360
Panoramas (1)
Room & Suite (227)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A unique four star boutique style hotel with FREE WIFI throughout. Standing on Welsh Back a tree lined boulevard overlooking the river and historic Bristol Bridge in the heart of the old city which is one of the most desirable addresses in Bristol. The hotel offers 116 contemporary & quirky designed bedrooms each with a queen size bed, en-suite bath and separate shower with many extras such as a television and heated mirror in every bathroom. The hotel also offers a limited number of twin rooms, Mercure Privilege rooms and also a modern Suite with an amazing dual aspect view over the city and river. The ellipse bar & restaurant opens daily offering an array of scrumptious dishes, from light meals to gastronomic delights accompanied by an excellent choice of wines and champagnes. Alternatively, just enjoy a coffee, traditional afternoon tea or sip cocktails from the bar whilst watching the boats sail by. Whether you are planning to stay for leisure, a personal reason or business, this city centre Hotel will be the perfect location and prides itself on offering the highest standard of service with an eye for detail to ensure great quality with a local flair. For those wishing to exercise, take advantage of the facilities at the nearby Welsh Back Gym, a real working gym - not for posers - where the hotel has made arrangements for their guests to take advantage of their facilities with their compliments. This hotel is just a short ten minute stroll from Bristol Temple Meads railway station or if travelling by car, the adjacent Queen Charlotte Street NCP car park (BS1 4ES) is ideal for parking where you will enjoy a twenty five percent discount from their tariff as a guest of this hotel.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
253Restaurantswithin 0.5 km
74Attractionswithin 0.5 km
1,974Reviews
513Photos
30Q+A
100Room tips
Traveller rating
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  • 57
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Popular mentions
Fantastic room, restaurant & bar, Staff are exceptional. Nice area outside to sit and relax and watch the river. Within walking distance of shops and restaurants. A stay at Mercure Bristol Brigstow Hotel is a must. We will be going back again this year.
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Review collected in partnership with Accorhotels.com
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow Hotel
Responded 4 days ago
Dear Tourist26833960300, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and that you were looked after by our team so well. I do hope we can welcome you back to our hotel very soon. Kind Regards, Natalie Brentley
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+1
I have stayed here several times for work. The location is ideal for being in the centre of the city but the hotel is now feeling very run down. This time my room had broken chair legs, burnt desk, the chair threadbare, the bathroom the shower was seriously clogged with
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Response from h6548am, Front Office Manager at Mercure Bristol Brigstow Hotel
Responded 4 days ago
Dear SallyL585, Thank you for taking the time to review our hotel. My sincere apologies that our hotel fell short on this occasion for you, and that you feel disappointed in your stay. I have passed these comments on to our Housekeeping Department so that they may address the issues you raised. If you would like to discuss the issues raised any further please feel free to contact me directly on h6548-am@accor.com. I do hope you return in the future so that we can give a much better experience next time. Kind Regards, Natalie Brentley
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I booked a one night stay for my wife and I so that we could relax after a late evening meal at a nearby restaurant. On-line check in was easy and a reasonable deal was secured. Check-in on the day was straight forward and the allocated room overlooking the waterway was clean,
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Review collected in partnership with Accorhotels.com
Response from h6548am, Front Office Manager at Mercure Bristol Brigstow Hotel
Responded 4 days ago
Dear Bonzo26, Thank you for taking the time to review our hotel. My sincere apologies that our hotel fell short on this occasion for you, and that you feel disappointed in your stay. I have passed these comments on to our Management Team so that they may address the issues you raised. If you would like to discuss the issues raised any further please feel free to contact me directly on h6548-am@accor.com. I do hope you return in the future so that we can give a much better experience next time. Kind Regards, Natalie Brentley
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+1
Stayed here for one night. Stayed in a privilege room on the 6th floor. No complaints at all. Lovely to have a tv in the bath! Super convenient with the early check in and late check out and breakfast was great. View was good too but very noisy outside but I didn’t mind.
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Response from h6548am, Front Office Manager at Mercure Bristol Brigstow Hotel
Responded 1 week ago
Dear Joannepontypool, Thank you so much for taking the time to review our hotel. I am so pleased you enjoyed your stay with us and that you were looked after by our team so well. I do hope we can welcome you back to our hotel very soon. Kind Regards, Natalie Brentley
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Hotel that charges £100 a night shouldn’t have cracked floor tiles in bathroom Do not go for upgrade for front facing room very noisy at weekend hotel staff plesent but bar staff another matter grumpy slow and odiously don’t want to be there very disappointing stay but Loved
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Response from h6548am, Front Office Manager at Mercure Bristol Brigstow Hotel
Responded 1 week ago
Dear 194Jules57, Thank you for taking the time to review our hotel. My sincere apologies that our hotel fell short on this occasion for you, and that you feel disappointed in your stay especially regarding the quality of your room and the noise issues you encountered. I have also passed these comments on to our Restaurant Department so that they may address the issues you raised. I do hope you return in the future so that we can give a much better experience next time. Kind Regards, Natalie Brentley
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Looks nice but dirty and in need of some updating
Bathrooms are not being well maintained
Everything is a little shabby
Rooms being damaged and not repaired
Professional photo exclusively commissioned by TripAdvisorMercure Bristol Brigstow Hotel
The Standard Double Room at the Mercure Bristol Brigstow Hotel
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12345646
Yes absolutely fine. Did have any trouble finding the station. We stayed in late August. Hope that helps
0 votes
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I HAVE DONE PERSONALLY.....Cannot see why you should not be able to....everybody there accommodating Try and get a Waterfront view Enjoy your stay
1 vote
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Does anyone know if the Privilege rooms have a balcony/Juliet balcony ? And are they overlooking the river ?
Mine did not. Others might have
0 votes
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Is breakfast and dinner options available at the hotel?
yes great selection for dinner. the breakfast is a hot buffet and continental selection.
1 vote
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Do the rooms have satellite/cable channels or just Freeview?
Freeview, but who wants to watch telly with so much else to do.
0 votes
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123456
"Choose a top floor corner room"
"Stay somewhere else!"
"Book direct with hotel, they will match price and you'll get better facilities"
"stayed on 3rd floor,very quiet"
"Ask for side away from water to cut down evening noise."
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12345620
PRICE RANGE
USD 84 - USD 188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brigstow bristol hotel bristolaccor brigstow bristolmercure bristol
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
116
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