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Holiday Inn Bristol City Centre

1,388 reviews
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Traveller (316)
Room & Suite (458)
Dining (61)
Overview
  • Excellent53%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“priority club”(14 reviews)
“city centre”(121 reviews)
“bear pit”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,388)Write a Review
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All reviewspriority clubcity centrebear pitcabot circuscar parkrain showersofa beddvd playerexecutive rooman upgrademodern hotelroom was largegreat showerreception staffvery pleasant staysaturday nightlovely room
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1 - 5 of 1,315 reviews
Reviewed 6 days ago

I stayed here on 13th of Feb, room 316 for one night and the experience was not pleasant at all. As I grabbed one of the towel rolled on the bed, I find someone's false eyelashes attached to the towel. This was shocking and disgusting....More

1  Thank Hirozumi K
Response from BRSCC-FOM1, Front Office Manager at Holiday Inn Bristol City CentreResponded 3 days ago

Dear Hirozumi K, Thank you for taking the time to leave us your feedback, however I am very sorry to hear about your experience at our hotel. We are very concerned by your comments as this is not a usual experience for our guests and...More

Hotel's Favourite
Reviewed 3 weeks ago

I have been working in Bristol for the past 2 years, I have explored many of the Hotels and the Holiday Inn Centre is my favourite. First off is accessibility and parking, from the M32 within no time at all your are at the NCP...More

2  Thank Laurence451
Response from michael o, General Manager at Holiday Inn Bristol City CentreResponded 2 weeks ago

Dear Laurence, What a pleasure to read your 5* review on your recent experience on the hotel. We are currently reviewing our breakfast standards and offerings in line with the Holiday Inn Brand focus so thank you for such a positive review of your experience....More

Reviewed 1 week ago

The staff were friendly and helpful , the room was lovely and clean - great power shower and the breakfast was fantastic - made more special because as they had plenty of Gluten Free food, this is the first place I have ever stayed where...More

Thank Julie J
Response from BRSCC-FOM1, Front Office Manager at Holiday Inn Bristol City CentreResponded 3 days ago

Dear Julie J, Thank you very much for the great 5* review. We are really glad to read about your pleasant experience at our hotel and that we had plenty of Gluten Free food available for you, especially for the full English breakfast. Thank you...More

Reviewed 2 weeks ago via mobile

Located in Cabot Circus this hotel is very central within walking distance of shops and restaurants, be aware however that the Bear Pit underpass system can be a little intimidating at night. Whilst the hotel itself is part of the IHG group and fairly predictable...More

1  Thank Paul R
Response from michael o, General Manager at Holiday Inn Bristol City CentreResponded 2 weeks ago

Dear Valued IHG Rewards Member, Thank you for an amazing 5* review on our hotel; it is so nice to read the positive comments of our guests' experience! We truly believe in putting our guest experience first and driving satisfaction. I apologise the Bear Pit...More

Reviewed 2 weeks ago via mobile

I booked a King Room but as I was a IHG Platinum member I was upgraded to the suite. Wow is all I can say. A work area, lounge area, bathroom with TV, 2 Televisions and PlayStation 4! One of the best spec room I...More

Thank JayM1976
Response from michael o, General Manager at Holiday Inn Bristol City CentreResponded 2 weeks ago

Dear Valued Guest, Wow indeed! I am so pleased that you loved your stay in our Suite! It is so important to us to show what we have to offer and I am grateful for your outstanding review on our property. I hope that on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 92 - USD 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bristol
#3 Family Hotel in Bristol
#3 Business Hotel in Bristol
#4 Romantic Hotel in Bristol
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 92 - USD 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bristol
#3 Family Hotel in Bristol
#3 Business Hotel in Bristol
#4 Romantic Hotel in Bristol
Room types
Non-Smoking Rooms, Suites
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Traveller (316)
Room & Suite (458)
Dining (61)
Amenities (26)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
mads335
13 February 2018|
AnswerShow all 3 answers
Response from Suzi197 | Reviewed this property |
Fairly close, if you follow the signs, [ which we didn't see].! Chargeable, yes, but discounted when a guest.
0
Votes
SusannaTan
16 November 2017|
AnswerShow all 7 answers
Response from Pieter B | Reviewed this property |
I think there is some confusion in the earlier answers. The coach station for National Express is at Marlborough street which is less than 5 minutes walk from the Holiday Inn, Bond Street. The Holiday Inn EXPRESS is less... More
0
Votes
Green316
26 September 2017|
AnswerShow all 5 answers
Response from Lee G | Reviewed this property |
I would just use the deliveroo app and get the fast food delivered to the hotel :)
1
Vote
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Room Tips
"6th floor - premium rooms, 7th floor even numbered rooms come with a balcony"
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"728 Good facilities and view."
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"7th floor has balconies, can see the plus side in spring/summer"
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"Join IHG to get free benefits."
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