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Bristol Marriott Hotel City Centre

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Guests1 room, 2 adults, 0 children
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Traveller (416)
Room & Suite (174)
Dining (20)

About

Location
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Value
On the doorstep of Bristol Marriott Hotel City Centre, Cabot Circus Shopping Centre stands proud. With over 120 stores, including Harvey Nichols, House of Fraser to name a few. This fantastic destination places Bristol firmly in the spotlight. Experience a wonderful mix of traditional and modern Bristol at exquisite Bristol Marriott Hotel City Centre. Our hotel in southern England pampers the most discerning travelers to the UK. Located in the city centre close to businesses, shopping centres and area attractions, we offer spacious rooms with air conditioning, high-speed Internet access, and 24-hour room service. Our Terrace Grill restaurant features a wonderful selection of international cuisine and fine wines and our Coffee Shop offers breakfast and lunch in a relaxed setting. Renowned as one of the largest conference centres in southwest England, our hotel along with our superb catering and experienced staff - creates wedding ceremonies and conferences in great style.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
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1,981Reviews
451Photos
35Q+A
100Room tips
Traveller rating
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Popular mentions
It doesn't look too attractive from the outside but inside it's fine. All of the staff were friendly and efficient. Check in/out were both quick and easy. We didn't use the restaurant but the bar was very good. The leisure facilities were very good. Yes, only one of three guest
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Lifts have been broken for months and cause severe waits and lines at peak (or even off peak times). Any hotel that leaves key facilities like lifts broken for so long must be poor (even if other things might be good). Its obviously a budget issue (not a 'impossible' one) which
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Response from Navigate24277833607, Front Office Manager at Bristol Marriott Hotel City Centre
Responded 2 days ago
Dear DavidRawl, I would like to extend my thanks for you taking the time to leave us with your valuable feedback following your recent stay with us here at the Bristol Marriott Hotel City Centre. We truly appreciate you sharing your thoughts with us so that we may continue to strive to deliver exceptional service. Firstly, I would like to extend my sincere apologies for the disappointing aspects of your stay. Everything we do here at Marriott is aimed at providing our guests with an exceptional experience, and I am truly sorry that the lift conditions were detrimental to this. Unfortunately, there was a mechanical failure outside of our control that resulted in the hotel being unable to safely operate the lift systems in its entirety. I am truly sorry that this had a negative impact on your stay. Although we are absolutely prioritising the fixture of the lift system, the only solution to the problem is to install an entirely new and purpose built system. This unfortunately is not a quick fix, and is the reason why the lifts have been limited for longer than we anticipated. It was by no means due to lack of investment or budgeting. The last thing we want is for our guests to be negatively impacted by this, and I am truly sorry that this was the case. I thank you so much for your patience also. I am pleased to say that the investments have already been made to enhance the lift facilities, and we are reaching the final stages of the process. Aside from the lift conditions, I am very happy to read that you enjoyed all other elements of your stay. Our Reception Manager is delighted with your kind words, as is our Breakfast team. It is a shame that the lifts negatively impacted your stay, and for this I apologise. I hope we will still get the chance to welcome you back through our doors in the near future to make improvements on your recent stay with us. Warm Regards, Brittany Carter Assistant Front Office Manager
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The property itself is old and tired but is being renovated bit by bit. The beds are very comfortable. There is now only 1 lift/elevator that is operational, out of three (march 2019) and no timeframe can be given as to when the whole issue will be sorted. The bar/lounge area on
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I'm a regular here and have been for the past year for business travel. The one thing that keeps me coming back is the amazing staff who go out of their way to create a home away from home. They're all great but I'd personally like to thank: Sophie - for being an excellent
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Comfortable but old and tired for a Marriot. Only 1 of the three lifts works which is a nightmare at busy times. Sign says it won’t be fixed anytime soon with one staff member saying it will take at least 6 months. Rooms reasonable but need new fittings, paint and the windows
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Response from Navigate24277833607, Front Office Manager at Bristol Marriott Hotel City Centre
Responded 5 days ago
Dear 237bcs, I would like to thank you for taking the time to leave us with you options following your recent stay here at the Bristol Marriott Hotel City Centre. Your feedback is invaluable to ensure we are consistently improving our processes, so many thanks. Firstly, I would like to extend my sincere apologies for the disappointing aspects of your stay. Everything we do here at Marriott is aimed at providing our guests with an exceptional experience, and I am sorry that certain elements of your stay did not cohere with this. I am happy to read you were comfortable during your stay with us, and I am very sorry for your thoughts on the tiredness of the hotel. We do try our utmost to keep our building and the decor well maintained. I apologise that you do not feel that this is the case during your stay and I can assure you that your comments have been taken on board and passed to our senior management team. Please also accept my apologies for the current situation with our lift systems. Unfortunately, there was a mechanical failure outside of our control that resulted in the hotel being unable to safely operate the lift systems in its entirety. I am very sorry if this had a negative impact on your stay, and would like to assure you that we are working to rectify this as quickly as possible to limit the impact on our guest. I am very happy to read your kind words about the staff here at the Bristol Marriott Hotel City Centre! Each individual team members works extremely hard to provide the highest levels of customer service for our guests, and I am glad that this was noted during your stay. Once again I would like to thank you for taking the time to leave us with your feedback. I very much hope we will get the opportunity to welcome you back through our doors in the near future to demonstrate how we have made improvements based on your feedback. Warm regards, Brittany Carter Assistant Front Office Manager
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12345635
Hi lounge is open 6am to midnight for soft drinks /coffee/biscuits/fruit etc alcoholic drinks( wine certain & bottled beers) are available 5pm to 9pm. With lounge access you can also get complimentary breakfast in the lounge so don't need to book it with your room or pay for it separate
1 vote
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Theoretically, one can walk from the station to the hotel. We have done it before. But there is a lot of building work going on and roads and roundabouts being updated. This seems to go on forever. We took a taxi this last time and were glad that we did. It was much easier, and not far. It's easy to get to Cardiff. We have never been there, so can't recommend, but people do like it. At the hotel, ask for a room as high as possible. That'll get you further away from the traffic. The views from higher floors across the park and the city are great - but you need to ask for a room at the front for this. From the park there is a ferry stop at the river. It's a great way to get down to the city centre and to see the SS Great Britain. If you google Bristol Ferry Boats you can download timetables - this is really worth doing. Have a great holiday. Brian
2 votes
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What are the gym opening times please?
6:00 am to 10:00 pm
0 votes
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it was pleasantly warm
1 vote
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1234567
"Park views are nice and quiet at night. Good size family rooms with two double beds."
"Centre Location"
"Ask for a Park View."
"rooms facing the park above 4th floor are the most quiet"
"High floors may be a good choice once the lifts are fixed"
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PRICE RANGE
USD 91 - USD 223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott bristolbristol marriott
LOCATION
United KingdomEnglandBristol
NUMBER OF ROOMS
294
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