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DoubleTree by Hilton Hotel Bristol City Centre

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DoubleTree by Hilton Hotel Bristol City Centre
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1,545 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Bristol City Centre
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Showing 1,508: English reviews
Reviewed 12 May 2016

A group of 16 of us stayed here at the weekend for a hen party. Rooms, service and breakfast were all fantastic, but the icing on the cake was Tom on reception who went over and above to look after our party. He was just fantastic and always very professional, patient and polite. We got a lovely yummy cookie on...

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Helpful?
Thank Katie M
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for reviewing your recent visit and for choosing us for looking after you whilst you were celebrating in Bristol. Your scoring us as 5/5 and subsequent recommendation, is very much appreciated. It's great to read that you felt really well looked after by Tom. He's a real character within a team of very friendly and welcoming...

plymouth, United Kingdom
Reviewed 9 May 2016

The Double Tree by Hilton in Bristol is a lovely hotel, all the staff were very helpful and polite, the location of the hotel to the train station is great just a 5 minute walk. Wll be visiting Bristol again in the future so will stay here.

Review collected in partnership with DoubleTree by Hilton
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Thank Lorraine Y
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest A really big thank you for coming and staying with us and for sharing your experience in an online review. Your score of 5/5 is very much appreciated. I am particularly pleased to read your comments about how helpful and polite you found the staff to be. I would like to think that the level of service we...

Truro, United Kingdom
Reviewed 8 May 2016

Stay in this hotel fairly often. Great location with free parking, good size rooms and breakfast is OK. The service at check in and check out is frequently slow and the staff appear to have a bit of a bad attitude (making you feel like they are too busy for you), not great!

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Thank loggyb
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for taking the time to share your opinions of the hotel in an online review. I'm afraid I will have to disagree with your comments regarding the Reception Team. You are of course entitled to your opinion but I would point you in the direction of the vast majority of our reviews that highlight the friendliness,...

Northampton, United Kingdom
Reviewed 8 May 2016

Friendly greeting at check-in, adequate but dull room, somewhat affected by road noise from the ringroad outside, even though it was on the fourth floor. A couple of drinks in the bar, one served by a friendly bartender, the other served by his polar opposite, who took lack of customer engagement or interest to near ultimate depths. Same friendly receptionist...

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Thank Jorganmeister
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for taking the time to complete a review of your stay with us. I am sorry that you received mixed levels of customer service during your visit. As you can see from our many very positive reviews, we take customer service very seriously. I have forwarded your comments to my Bar Manager for further action. Being...

Durham, United Kingdom
Reviewed 7 May 2016

Stayed on business this week for one night and it is a lovely hotel. Service was brilliant. Only one complaint- my room was VERY cold and took hours to warm up - otherwise great stay and would stay again.

Review collected in partnership with DoubleTree by Hilton
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Thank Dawn S
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for reviewing your recent stay with us. It's great that overall you enjoyed your stay with us. I am sorry to hear that you weren't very comfortable with the temperature of your room upon arrival. I am a little surprised to read that it took a while to get to a better temperature. I've asked my...

Worcester, United Kingdom
Reviewed 4 May 2016

We had a lovely stay as a group at Double Tree last weekend. Very friendly staff on reception at check in, great breakfast and spacious, modern rooms. The team were great at accommodating our special requests and would certainly look at it again for a future visit to Bristol.

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Thank MissEdwards198
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for taking the time to review your stay with us online. I am always very happy to see the first comments of a review relating to the quality of service that our guests have received. It s fantastic to read that you feel you had excellent service during your stay, with a particularly warm welcome Jon...

Gloucester
Reviewed 2 May 2016 via mobile

Took my husband for his birthday. We arrived very early and our room wasn't ready but they let us leave our luggage whilst we went shopping. Very helpful staff on reception. When we returned we checked in and received a drinks voucher for one drink each as birthday gift, very nice. Unfortunately we weren't given our famous cookie and had...

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Thank Dixsdolphins
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for choosing us as your hotel for your special occasion. It's really pleasing to read that you had a fabulous weekend and would recommend us to anyone planning a visit to Bristol. We will always try to accommodate an early arrival but we can't always garantee it. We will always securely look after any luggage, allowing...

Birmingham, United Kingdom
Reviewed 2 May 2016

The stay was great. Arrived to ample reasonably priced parking (£12.50 for 24hrs), greeted at reception with a warm delicious cookie and then went to our room. Hotel & Rooms all very modern, the WiFi was also free & quick. Only criticism was the layout of the room, the bed wasn't in the middle or even close, meaning one person...

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Thank D- M
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for sharing your experience of the hotel in an online review. Your score of 5/5 and recommendation is very much appreciated. What better way to start you break in Bristol than with no parking worries and a fabulous chocolate chip & walnut cookie? We have around 150 spaces and our parking rate is a good deal...

Orange, California
Reviewed 29 April 2016

We were taking a road trip across England, Scotland, and Wales. Booked this hotel because it was easy. Was very happy with the rooms but very, very happy with the view. The room looked directly out onto a Gothic cathedral. Promptly at 7PM the carillon began playing and did so for the next 30 minutes. This lent a significant amount...

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Thank D. C
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for taking the time to complete an online review of your stay with us. We are very lucky with our neighbouring building. The St Mary Redcliffe Church is a striking building, some guests put it above the Bristol Cathedral and some mistake it for a Cathedral itself. It is very much worth a wander around inside...

Westbury, United Kingdom
Reviewed 29 April 2016

We went there for a group activity and decided to stay the night. Great room, comfy mattress and the staff were brilliant. Breakfast is a buffet with tea and coffee brought to your table. Very very clean and smart hotel in the middle of Bristol - highly recommended.

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Thank SpongeBob812
John D, General Manager at DoubleTree by Hilton Hotel Bristol City Centre, responded to this review

Dear Guest Thank you for the wonderful review. I really appreciate your awarding us a top score of 5/5. I'm particularly pleased to read your description of the staff as "brilliant". We really do have some super people looking after our guests. For anyone visiting Bristol for the first time they are an excellent source of knowledge. Our location is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience 4 star quality and service in a relaxing and professional environment at the refurbished DoubleTree by Hilton Hotel Bristol City Centre. Our modern 206 bedroom hotel is situated in the heart of Bristol and is only a 5 minute walk away from Bristol Temple Meads Train Station and close to the M32/M4/M5. Our car park can accommodate up to 150 vehicles and is chargeable. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Bristol City Centre

Address: Redcliffe Way, Bristol BS1 6NJ, England (Formerly Ramada Bristol City)
Region: United Kingdom > England > Bristol
Price Range: $106 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Bristol City Centre 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Bristol City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Bristol City Hotel Bristol
Bristol Ramada
Hotel Style:
#3 Green Hotel in Bristol
#4 Luxury Hotel in Bristol
#5 Business Hotel in Bristol
#8 Romantic Hotel in Bristol
#8 Family Hotel in Bristol
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Bristol City Centre staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Bristol City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the view with St Mary Redcliffe”
 of 5 bubbles sunith2178, 21 Mar 2017 | Read review
“Ask for view of St Mary Redcliffe”
 of 5 bubbles NigelBowen, 26 Feb 2017 | Read review
“Get a room facing the back for less noise from the main road”
 of 5 bubbles MrPhileasF, 20 Feb 2017 | Read review
“Rooms on higher floors give best views.”
 of 5 bubbles 132brendant, 17 Feb 2017 | Read review
“try 127 backs onto cathedral”
 of 5 bubbles huggy,uk, 2 Feb 2017 | Read review
5 of 5