We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Title says it all really. Having stayed here a good number of times before I have to say that its a massive fall from its former grace.
Check in was slow and laborious despite being pre booked and paid for. We were informed that the...More
2 Thank GASUk
Response from Heidi M, Front Office Manager at Bristol Marriott Royal HotelResponded 2 weeks ago
Thank you for taking the time to share your feedback. My name is Heidi Mobbs and I am the Front Office Manager at the Bristol Marriott Royal Hotel. I can obviously see that the service you received during your recent stay did not...More
A firm favourite it’s a brilliant location great facilities.
A warm welcome. The receptionist Bogi was so friendly and helpful.
Parking is great value if staying in hotel.
Rooms are well appointed and modern.
If visiting Bristol I doubt you’ll find better than the Marriott...More
The hotel is going through a refurbishment at the moment, we were given a room on the 4th floor but we could here the building works and the tv did not work .
They gave us a different room and free drinks
The staff did...More
Response from Heidi M, Front Office Manager at Bristol Marriott Royal HotelResponded 3 weeks ago
Thank you for taking the time to share your feedback regarding your most recent stay with us.
I would like to take this opportunity to sincerely apologise for all the issues you experienced during your recent visit. Please be assured that the issues...More
Hotel is easy to find by car or on foot. The hotel displays signs inside explaining that they are refurbishing the premises. Despite this, we had a wonderful one night stop-over. All staff are warm, welcoming and friendly. All services were very good. Underground car...More
Been here twice and on both occasions have had a great time. Room and Breakfast was great and the hotel staff were friendly and helpful. Car park was £16 for over 24 hours which l thought was good value.Parking is under the Hotel and the...More