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Grouse and Claret

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382 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Norwich, United Kingdom
Reviewed 9 January 2016

Stayed here for 3 nights it was very good,our rooms were very clean modern,the staff were very friendly and helpfull and the food was excellent from our breakfast to main meals with value for money prices,we have been on a lot of holidays and without a doubt this is one of the best places we have stayed.

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Helpful?
1Thank bjrix
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback, its lovely to hear you were happy with your visit. Hopefully we’ll see you again very soon.

Sheffield, United Kingdom
Reviewed 6 January 2016

We have not eaten here for a while ,having had good dining experiences previously we were very disappointed .Despite being busy the waitress and waiter were pleasant my meal was replaced fairly quickly however there was little improvement .We will not be returning.

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Helpful?
1Thank sue f
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for the feedback I'm sorry the visit wasn't up to our usual standard and i have already discussed the issues with the team to ensure it doesn't happen again. I hope you visit us again.

Leicester, England, United Kingdom
Reviewed 30 December 2015

A nice place to stay, good location, good food, friendly staff . Nice rooms but with one proviso room 2 were we stayed has a noisy smelly fan under the window which would be nasty in the w weather thankfully the noise /smell subsided about 8 30 pm so did not complain, it will not stop us going again.

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Helpful?
Thank dezza658
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback, its lovely to hear you were happy with your visit. We have ongoing work to fix the "fan issue". Hopefully we’ll see you again very soon.

Reviewed 29 December 2015 via mobile

The place itself was ok. Very busy on arrival so had to wait a bit to check in but gentleman was very nice when he did. Asked if we needed to book a table for the evening and he said no. The room was clean and tidy but only enough coffee for one cup and no sugar at all. Some...

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Helpful?
1Thank Lisa O
Matthew D, General Manager at Grouse and Claret, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

Wolves
Reviewed 22 December 2015

this was a substitute for our 1st choice which wasn't available. Having said that was clean comfortable and quiet. A bit more upmarket than some of the other Marston Houses. Staff were on the whole young but very welcoming and did a good job, A good base for exploring Bakewell, Chatsworth and surrounding Peak district.

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Helpful?
Thank KimWolves
Matthew D, General Manager at Grouse and Claret, responded to this review

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I hope to see you again soon.

Reviewed 25 November 2015

Saturday night and the bar closed at 11pm even to staying guests. Our room only had a small electric heater which was inadequate, made our stay a very long cold Saturday night, would never stay here again.

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Helpful?
Thank Rich W
Matthew D, General Manager at Grouse and Claret, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Our opening hours are the same for everyone as we are not a 24h hotel only B&B. We're planing to improve our rooms very...

Croydon, United Kingdom
Reviewed 20 November 2015

We had a 4 night stay, The accommodation was very good, the food was homely and excellent value for money. The staff were exceptionally frendly and accommodating. We look forward to retuning for another stay.

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Helpful?
Thank Richard W
Matthew D, General Manager at Grouse and Claret, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

Reviewed 13 November 2015

We had an afternoon meal. My husband had fish and chips which was very nice. Lovely crispy batter on the fish. I had potato and cauliflower yellow curry. The curry was lovely and spicy. The only thing wrong was the vegetables had just been added to the sauce and not cooked in it, so they didn't have the lovely flavours...

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Helpful?
Thank Neilang
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback i am glad your visit was a good one. In regards the curry this item is being taken off the menu and replaced with a new Korean Curry and now the weather is getting chilly we have adjusted the heating and started lighting the open fire. Hope to see you again soon. Matt Deans Manager

Huddersfield, United Kingdom
Reviewed 12 November 2015

Stayed at this hotel to attend a wedding nearby. The room was large and bed comfortable. the bathroom was large with plenty of hot water. The hotel was very clean and everyone was friendly. The cost of bed and breakfast was high but i suppose it was the area. There was not much choice for breakfast but it was ok....

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Helpful?
Thank Rodney R
Matthew D, Manager at Grouse and Claret, responded to this review

We are glad you enjoyed your stay with us and hope to see you again soon. thankyou Matt Deans Manager

Derbyshire, United Kingdom
Reviewed 9 November 2015 via mobile

Been to this place today for a family lunch, with family we don't see often, so this was special, this menu pictured here says, and I quote! Freshly cooked meats available for the Sunday lunch!, my wife and I had what we thought was freshly cooked beef but when it arrived it was nothing more than packet beef! Surrounded by...

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Helpful?
Thank smatass46
Matthew D, Manager at Grouse and Claret, responded to this review

I am sorry to hear you visit was below standard. If you would like to discuss this please call me on 01629733233 to discuss this further. Kind regards Matthew Deans Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
18th-Century Restaurant/Public House with 8 beautifully appointed double en-suite bedrooms. Situated just 1 minutes drive outside the Peak District National Park we are well situated for all local amenities including Chatsworth House, Haddon Hall, and the towns of Matlock and Bakewell. Nestled to the rear of the Pub, alongside the the River Derwent we also have 29 hard standing pitches with electric-hook-up to accommodate Touring Caravans and Motor homes and a separate Tent field, facilities here include Hot Showers, Toilets, Chemical Toilet disposal and Washing Up facilities. ... more   less 

Additional Information about Grouse and Claret

Address: Bakewell Road, Rowsley, Peak District National Park DE4 2EB, England
Region: United Kingdom > England > Peak District National Park > Rowsley
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grouse and Claret 4*
Number of rooms: 8
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Also Known As:
Grouse And Claret Hotel Rowsley
Grouse And Claret Rowsley, Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Grouse and Claret staff and other travellers.
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Sheffield, United Kingdom
over a year ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Traditional Hotel Restaurant with modern facilities & good standard of décor. Menu offers a selection of good honest & hearty food.”
 of 5 bubbles V7885LNjohnn, 28 Feb 2017 | Read review
“Don't Camp”
 of 5 bubbles DerbyshireBikerbabe, 2 Jan 2017 | Read review
“Rooms we have stayed in 7 & 8 both overlook the backyard!”
 of 5 bubbles kingman49, 21 Oct 2016 | Read review
“Room 1 is seperate from the others so nice and quiet :)”
 of 5 bubbles 622harrietg, 26 Sep 2016 | Read review
“Didn't stay over night so unable to comment.”
 of 5 bubbles 276sylviam, 21 Sep 2016 | Read review
5 of 5