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Lake Crackenback Resort & Spa

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Lake Crackenback Resort & Spa
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675 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Sydney
Reviewed yesterday NEW

We visited last week in the school holidays with our teenage boys and very much enjoyed our stay in Apartment 33 by the lake.There are so many activities at the Resort, we barely scratched the surface. Gym, pool and paddle boards was all we had time for as we were mainly in the moutains for the walks. The breakfasts were...

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Thank margusluke
Woy Woy, Australia, South Pacific
Reviewed 3 days ago NEWvia mobile

This is one of the most beautiful places in Australia. Its viewed from every part of the resort are amazing, it is so peaceful and relaxing and takes you away from any worry. The studios and chalets are our preferred choice. The complex is not too busy at this time of the year and even when it is just a...

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Thank GeryRowntree
Sydney, Australia
Reviewed 4 days ago NEW

We stayed in a house with 3 other families, all different ages and interests, biking, bush walking, swimming, reading, DVDs. We absolutely had a brilliant short holiday break. What worked? Best quality, experiences for every age and every taste. Fresh air, gorgeous views from every picture window, clean, spacious accommodation, snuggle warm beds. To entertain, fabulous fully equipped kitchen so...

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Thank thhall2017
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear thhall2017 Thank you for your recent feedback on your stay at Lake Crackenback Resort & Spa. It sounds like you had a very enjoyable stay and were able to make the most of all the things to do and see around the Resort. We are glad to hear you had a memorable stay and we hope we can welcome...

Jaspers Brush, Australia
Reviewed 5 days ago NEW

Lake Crackenback Resort & Spa may be OK in Winter but the heating is not on in Autumn when is is 2 degrees. The information to Members states that no wood supplied in Summer. What it does not state that they do not supply in Autumn or Spring either when temperatures get down to 2 degrees. Also the heating is...

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Thank jimrob2017
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear jimrob2017 Thank you for your recent feedback on your stay with us at Lake Crackenback Resort & Spa. We are very sorry for any confusion caused with the supply times for our firewood. We have updated the information we are providing to guests in regards to wood only being supplied during the Winter Season (June long weekend to October...

Reviewed 1 week ago via mobile

I have been at the resort three other times and normally the accomodation is excellent. This time I booked a 3 bedroom house which looked gorgeous in the pictures and very spacious. When we got there we discovered we had the size of a unit with three squishy rooms and a small combined living dining area. I went to speak...

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Helpful?
Thank Sonja P
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Sonja P Thank you for providing us with valuable feedback regarding your recent stay at Lake Crackenback Resort & Spa. I am very sorry to hear that you found your most recent stay with us disappointing and for the confusion regarding our property types. We have a large array of properties at the Resort and they are all unique...

Bribie Island, Australia
Reviewed 1 week ago

We are members of Accor Vacation Club and stayed in one of the apartments owned by this group. All the facilities you could want in an apartment were provided. Everything was very clean and comfortable. The facilities are designed to be appropriate for the location and the activities. We loved our segway tour which took us cross country. We also...

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Thank BribieLiz
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear BribieLiz Thank you for your positive feedback on your recent Stay at Lake Crackenback Resort and Spa. We hope you had an enjoyable stay and that we can welcome you back to the Resort in the near future. Kind regards

Reviewed 1 week ago

Superb eatery, myself and the family had an evening meal over easter here, very busy but we the staff were excellent and the food was top quality and delicious, well worth a visit. We will definitely visit here again on our next trip to the mountains

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Thank Sophie S
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Sophie S Thank you for your recent feedback on your dining experience at Lake Crackenback Resort & Spa. We hope your dining experience made your Easter extra special. Kind regards

Australia
Reviewed 1 week ago

Our family gave us a voucher for a 2 night stay, which we just used for our 35th Wedding Anniversary. Our Studio Accommodation was very nice, the bed comfortable, nice large bathroom with spa. The Day Spa treatment I had was lovely and relaxing. We ate at both restaurants and enjoyed the food and wine on offer very much. The...

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Thank LisaaC59
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear LisaaC59 Thank you for your recent feedback on your stay with us at Lake Crackenback Resort & Spa. We are so happy to hear that you were able to enjoy your 35th Wedding Anniversary here at Lake Crackenback. What a shame you experienced so much rain during your stay but at least you were able to have a lovely...

Melbourne, Australia
Reviewed 2 weeks ago

Spent a few days there over the summer and enjoyed every minute. Lots and lots to do for all ages. Stayed in a two bedroom chalet. It was very, very well looked after and we very much enjoyed watching the passing parade of wildlife through the big living room windows. A wonderful place to go if you want to be...

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Thank Bisi33
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Bisi33 Thank you for your recent feedback on your stay at Lake Crackenback Resort & Spa. We are delighted to hear you had such an enjoyable stay and were able to spot many of the local wildlife residents in the area. We hope we can welcome you back to the Resort in the future. Kind regards

Canberra, Australia
Reviewed 2 weeks ago

A friend and I had a lovely, peaceful weekend away here. It was very tranquil and quiet, the perfect way to unwind. We were lucky enough to be upgraded from a studio to a 2 bedroom chalet with beautiful mountain views. Overall we were very happy. There's plenty to do here in terms of activities - hiking, riding, fishing and...

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Thank Kaylee726
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Kaylee726 Thank you for your comments on your recent stay with us at Lake Crackenback Resort & Spa. It is always so nice to hear about all the activities out guests get up to while they are here and it sound like you really made the most of them! Thank you again for your feedback. Kind regaards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: $312 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lake Crackenback Resort & Spa 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort & Spa
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at all accommodation available, lots of variety to choose from”
thhall2017, 19 Apr 2017 | Read review
“Don't use the three bed room apartments. One bedroom one are much better.”
jimrob2017, 18 Apr 2017 | Read review
“All accommodation appears to overlook the lake. I don't think you could go wrong.”
BribieLiz, 15 Apr 2017 | Read review
“A range of accomodation types ours had one attached dwelling. We had upstairs and downstairs.”
Z2011AOchrism, 2 Apr 2017 | Read review
“Ask for Lakeside.”
Trigg1962, 1 Apr 2017 | Read review
5 of 5