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Brentwood Bay Resort & Spa

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684 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Victoria, Canada
Reviewed 1 February 2015

This is a resort that has a lot of special touches. From the glass of cider at check in to the staff showing us the room and explaining some of the controls in the room, this was a very comfortable stay. Located between the main ferry terminal and only 20 minutes from downtown Victoria, you can relax here and enjoy...

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Helpful?
Thank Sharon D
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you so much for your wonderful review Sharon D and sharing your experience about your recent stay with our TripAdvisor readers. We are so glad you had such an enjoyable and romantic time. We look forward to welcoming you back very soon! All the best, Natasha Richardson, General Manager

Reviewed 29 January 2015

No privacy at all in their only pet friendly room that they said they were 'upgrading' us to. They knew before we booked on their recommendation thru Travelzoo that we had a small dog, and only AFTER we booked and could not get our money back did they admit to only having ONE pet friendly room. Which was located so...

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4Thank SusieRanson
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your review SusieRanson. I am very sorry to read about your experience with us. It sounds like our pet rooms were not in the location you were hoping for. Our pet rooms are in this location for very specific reasons; first to ensure we do not cause allergy issues to other guests, second to give ease of...

Victoria, Canada
Reviewed 27 January 2015

This is a world class resort and goes out of its way to prove it at every turn. It started with the exceptionally polite and helpful staff on the phone booking and having to change bookings etc. A glass of delightful cider at the front desk as we checked in. Staff showing us to our room and taking the time...

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Thank 319Brett_C
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your wonderful review 319Brett_C. We are so thrilled your recent evening with us was just right. We look forward to welcoming you back for another perfect evening that includes some spa pampering. All the best, Natasha Richardson, General Manager

BC
Reviewed 19 January 2015

The property was amazing right from the check in. The front staff where very friendly and more than accommodating. The room was amazing with every thing you could want and more. No need to ask the front deck for wine glasses or a cork screw here as its all provided. My wife even was thrilled to find a kettle to...

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1Thank Dflyboy
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thrilled to read about your A-Mazing stay with us Dflyboy! We look forward to welcoming you back for many more A-Mazing stays! See you soon, Natasha Richardson, General Manager

Victoria, Canada
Reviewed 12 January 2015 via mobile

My husband and I stayed as a mini getaway. The room was clean, modern, cozy and classy. There was a jetted tub, floor to ceiling window overlooking the marina, gas fireplace in a stone setting and the bathroom was big! Service was first rate at check in and check out. Restaurant was very warm and cozy, service excellent (thanks Nolan!),...

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1Thank syke930
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for your review syke930. It is wonderful to read about your recent visit with us. I am so glad you had such a wonderful getaway. I will be sure to share your comments with Nolan, he will be thrilled! We look forward to welcoming you back again very soon! All the best, Natasha Richardson, General Manager

Vancouver
Reviewed 12 January 2015

We recently stayed (for a weekend) at the beautiful Brentwood Bay Resort and Spa located above Brentwood Bay. This is a AAA - Four Diamond property and deservedly so. The staff are as nice as they are friendly. Check in was easy and it was a nice touch with the escort to our room. The rooms are somewhat on the...

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7Thank RomanVancouver
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you so much for your review RomanVancouver. I am so glad to read you had a lovely time during your recent visit with us. You have provided our reviewers with some very valuable information and we appreciate that a lot! We are a very small property and we offer a very special experience. Many of the traditional service offerings...

Victoria, British Columbia, Canada
Reviewed 9 January 2015

My husband and I are relatively new to the area and decided to try the cuisine at Seagrill Restaurant for dinner this past October of 2014. In particular, we tried the food/wine pairing menu that was being advertised at the time. The facility itself is beautiful. The grounds and view are stunning and the ambiance of the restaurant is very...

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2Thank June R
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

I'm so sorry to learn about your experience June R. I wish you had reached out to us sooner. It sounds like, although you were able to take advantage of the amazing Groupon deal we were offering at the time, we fell short on the delivery. Although you have pointed out that your experience and another guests experience over Christmas...

Fort Saskatchewan, Canada
Reviewed 7 January 2015

This was my first time staying at the Brentwood Bay Resort and Spa and I assure you, I am going to make this an annual event! From the lovely rooms, to the fabulous service, right down to the Amazing Spa, this place is a true 5 star. My husband and I have nothing but GOOD things to say about this...

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2Thank AdeleOswald
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

What a wonderful review AdeleOswald! I am just thrilled to read about your amazing stay with us and thank you so much for sharing. We are very proud of the team we have at the Resort and truly believe that when you hire and train the right people, everything else falls into place. I will enjoy sharing your comments with...

Vancouver, Canada
Reviewed 2 January 2015

We have been coming to Brentwood for several years and love it. Its a great place to relax and enjoy your soaker tub with a view of the ocean. We often kayak here and you are able to launch right from there dock. We enjoy going to the pub for casual nights and the dining room is excellent for fancier...

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1Thank SoccerTish
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

Wonderful news that our Resort is your favorite SoccerTrish! We are thrilled and look forward to welcoming you back again and again! Thank you for your review and take care. Natasha Richardson, General Manager

Washington state
Reviewed 31 December 2014

We stayed here 9 days for Christmas and discovered why they have such a wonderful reputation. The room was great, the bed and linens the best we've ever experienced in a hotel, and the location was fantastic, just a short drive from Victoria if we wanted to go into the city. We used the jacuzzi tub in our room extensively,...

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1Thank woodneal
Natasha R, General Manager at Brentwood Bay Resort & Spa, responded to this review

What a lovely review woodneal; thank you so much! I am so glad to read you had nine days of relaxation over your Christmas holidays. We are so lucky to have such a stunning location and truly wonderful staff. We are also pleased to announce we will have a new television and WIFI provider as of this week! Although I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brentwood Pub
Brentwood Pub
Cuisines: Bar, Pub, Canadian
Seagrille
Seagrille
Cuisines: Canadian, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Located on pristine Brentwood Bay, in the heart of Victoria's wine country, minutes from Butchart Gardens and with easy access to Downtown Victoria and the Airport, this boutique hotel is a luxury resort with contemporary west coast flair. Each elegant Ocean Suite features king beds, spa-like bathrooms, romantic fireplaces and stunning ocean views. Simple, intimate and relaxing… indulge in a true state of bliss at our full-service spa and enjoy our on site dining while taking in the beautiful view. We’re not a million miles away, it just feels like it! ... more   less 

Additional Information about Brentwood Bay Resort & Spa

Address: 849 Verdier Ave | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Price Range: $213 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brentwood Bay Resort & Spa 4.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Resort And Spa
Brentwood Bay Inn
Brentwood Bay Resort & Spa Central Saanich, Vancouver Island
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Questions & Answers

Here's what travellers have asked, with answers from Brentwood Bay Resort & Spa staff and other travellers.
4 questions
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2 months ago
Grants Pass,OR
over a year ago
Maple Ridge, Canada
over a year ago

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Questions? Get answers from Brentwood Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms have a direct walk to the outside pool and hot tub. Second floor rooms have a bit of more walking (but not much).”
ncgagnon, 20 Apr 2017 | Read review
“Did not stay in hotel. Given my dining experience the hotel would be one to highly consider.”
G9255RDjamesl, 1 Mar 2017 | Read review
“All rooms have a view.. If you want a slightly better view .. the higher numbered rooms have a better view of Brentwood Bay Marina”
120dejav, 20 Feb 2017 | Read review
“all rooms are easy to access from the parking lot.”
HansiZ, 14 Feb 2017 | Read review
“Get a room with a balcony.”
SugarKane62, 10 Feb 2017 | Read review
5 of 5