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City Lodge Hotel GrandWest

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City Lodge Hotel GrandWest
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110 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Brasilia, DF
Reviewed 5 days ago NEWvia mobile

A nice surprise in the final stage of our beautiful and unforgettable vacations in South Africa. We stayed one night only before the flight back to Brazil. Nice Hotel with excellent breakfast, in Cape Town. A great stay. Excellent for the family. Even kids. There's an exquisite Casino for who loves it. A great food court with a lot of...

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Thank FredCardita
Pretoria, South Africa
Reviewed 2 weeks ago

The walls of this hotel are very thin and the hotel is very noisy. Kids constantly banging doors and running up the stairs. We were moved but the problem continued. Another problem is that the doors do not have latches on top, which means kids can easy exit the room. The bathroom door can also self-lock. Not a lovely experience,...

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Helpful?
Thank Salt_Sugar_Spice
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us. We’re glad you liked the hotel’s location, but sorry to hear about some of the other issues you raised – we will look into these.

Port Elizabeth, Eastern Cape, South Africa
Reviewed 3 weeks ago

My daughter and I have just returned to Port Elizabeth from Cape Town where we once again enjoyed a lovely stay at the City Lodge at Grand West. (Our 3rd stay) I am a very fussy hotel guest and there is absolutely nothing that I could find fault with! From the friendly staff at reception to the comfortable and clean...

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Thank ddp979
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us....

Johannesburg, South Africa
Reviewed 4 weeks ago

We were forced to stay at the City lodge because there was no accomodation in the City Center due to the 7's Rugby etc. The service we recieved was excellent, all the staff are friendly and courteous and ensured our stay was comfortable. We were even invited to their staff christmas after party that was taking place at the local...

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Thank Theodore L N
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us Theodore and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon

Reviewed 2 December 2016 via mobile

Very well located hotel, near to the airport. Basic, simple and clean accommodation. Great and safe parking facilities. Good restaurants and cinema at walking distance (casino). Good value for one night.

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Thank PCC0870
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon

Bloemfontein
Reviewed 15 November 2016

City Lodge at Grandwest in Cape Town. The reception staff go out of their way to make you feel welcome . As we have stayed at City Lodge numerous times over the years we feel like we are at home form our home. The are friendly courteous and most professional. This is our preferred place to stay when in Cape...

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Thank Willliam John D
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us William, and we are so glad that you had a great stay! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for...

Windhoek
Reviewed 9 November 2016 via mobile

City Lodge standard. Nice and clean. Small gym with one bike one treadmill and a few weights. Breakfast is very good with nice variety. Breakfast hall has nice view back / part of table mountain. Fast Internet included. Casio hall has lots of restaurants and fast food places.

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Thank Holger O
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Mumbai (Bombay), India
Reviewed 13 October 2016 via mobile

You cant find any fault everything is so perfect. Best value for money. Only request to them is to keep 2-3 plates, whisky glasses, spoons and fork in room. We can get them from the Restaurent but it will save time if it is in room.

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Thank prakashjaju
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

North Sydney, Australia
Reviewed 18 September 2016 via mobile

It has been many years since I stayed in a City Lodge and on previous visits I had always been disappointed- not this time though It was a pleasant surprise to me. Clean accommodation, excellent service and an ideal position for the Grandwest casino. Staff were efficient and the only critical comment I would make is the efficiency of breakfast...

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Thank martinw-sydney
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Thank you for staying with us Martinw-sydney, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Johannesburg, South Africa
Reviewed 14 September 2016

The location of this hotel serves its purpose for events taking place at Grand West Casino and Resort,. The rooms are fairly basic but very well looked after especially after the recent renovations. The breakfast is quite pricey and the accommodation is also a bit over priced for the venue. Staff are very friendly and always eager to assist.

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Helpful?
Thank Dino Q
Angus M, Public Relations Manager at City Lodge Hotel GrandWest, responded to this review

Hi DinoQ, thank you for leaving us your review and for staying with us. We are so glad that you enjoyed the location of our hotel and our staff. As for the breakfast, please accept our humble apologies for the team not delivering on your expectations. We shall be bringing this to the attention of the hotel management and we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
City Lodge GrandWest is themed on the original Cape Dutch style of architecture and is 20 minutes from Cape Town's international airport, the city centre and the V and Waterfront. The hotel is part of the GrandWest Casino Resort, boasting a cinema complex, ice-rink, restaurants, bars, gaming tables and slot machines. ... more   less 

Additional Information about City Lodge Hotel GrandWest

Address: 1 Jakes Gerwel Drive, Goodwood 7475, South Africa
Region: South Africa > Western Cape > Cape Town > Goodwood
Price Range: $89 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel GrandWest 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
City Lodge Grandwest Hotel Goodwood
City Lodge Hotel GrandWest Goodwood, Cape Town
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel GrandWest staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the only problem is the traffic on weekdays, so you need to make an early start if you want to get to town by 8am.”
 of 5 bubbles theodoreln, 19 Dec 2016 | Read review
“The en suite rooms are beautiful but there are only a limited number of these rooms. Book early to avoid disappointment.”
 of 5 bubbles willliamjohnd, 14 Nov 2016 | Read review
“Check for the view you want”
 of 5 bubbles markcK1218JH, 21 Jun 2016 | Read review
“Ground floor is always best for me.”
 of 5 bubbles 795ginos, 12 Jun 2016 | Read review
“asked for peace and quiet got room 71 awesome”
 of 5 bubbles SeanHaynes, 21 May 2016 | Read review
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