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Sheraton Amsterdam Airport Hotel and Conference Center

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Sheraton Amsterdam Airport Hotel and Conference Center
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1,678 Reviews from our TripAdvisor Community

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Showing 1,392: English reviews
Edinburgh, United Kingdom
Reviewed 12 August 2015

I stay here a lot on business and as it's at the terminal is perfect for flights and trains around Holland and further into Europe. Clean, comfortable and decent breakfast with efficient staff. Only small issues are no mini bar (although there are dispensers on each floor) BBC channels do not work (why have them if they don't?) no Sky...

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Helpful?
Thank LoveStreet
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear LoveStreet, Thank you for choosing Trip Advisor as a way of expressing your thoughts on how you experienced our hotel. We very much appreciate your kind comments about the location, the hotel and breakfast. I have noted your comment regarding the BBC and Sky sports channels, which I will discuss with our IT manager. Moreover, let me kindly inform...

Anaheim, California
Reviewed 10 August 2015

Amsterdam's Schiphol Airport is a city in itself, complete with a shopping mall, hotels, restaurants, and a train station. For a short stay in Amsterdam, the Sheraton is the perfect choice. It's quiet, has lovely public spaces, comfortable rooms, and is just a 3 minute stroll to the train platforms where you can be whisked into Amsterdam's Central Station in...

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Helpful?
2Thank Sheryl D
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Sheryl D, We appreciate the fact that you took the time to share your thoughts regarding your stay at our establishment. I am especially glad to hear you have enjoyed our location, the room and the Sweet Sleeper bed. It is very easy to order one and have it delivered to your home. Please have a look at sheraton-hotelsathome.com...

Austin, Texas
Reviewed 10 August 2015

The Sheraton Amsterdam Airport Hotel was so good that my daughter said, "I bet we'll wish we were here when we're at our next hotel." The room was very large, attractive, and quiet. The bathroom was stylish and had everything we wanted. Room service was excellent-- they really went above and beyond. The front desk staff went out of their...

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Helpful?
Thank Windcurrent
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Windcurrent, Thank you for your compliments regarding your stay at the Sheraton Amsterdam Airport Hotel and Conference Center. I am proud to read that we have contributed in making your stay a nice and memorable experience, and that you were impressed by the service delivered to you. I am happy to read your compliments regarding the quality of your...

Hampshire, United Kingdom
Reviewed 8 August 2015

We were forced to stay here due to our flight being cancelled from AMS and it was clean and very close to the airport however upon arrival we were told it was one rate and when we questioned that it was on the Internet for cheaper the receptionist promptly said oh ok I can do that price which is annoying...

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Helpful?
Thank Cat-Girl25
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Cat-Girl25, Thank you for your honest feedback following your stay here at Sheraton Amsterdam Airport Hotel. We are delighted to learn that you had a positive experience with us. However, we are sorry to read that some service interactions were not up to our standard. We will discuss this with our team to avoid repetition in the future. The...

Reviewed 6 August 2015 via mobile

Because of this hotel I couldn't get my flight home! We had spent two weeks travelling around Europe. This hotel was the last stop on the 2nd August before I would get a flight home and my husband and friend would catch the ferry home as they were on motorbikes. Up on arrival I paid for the room in full...

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5Thank Jenna H
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Jenna H, We appreciate the fact that you took the time to share your thoughts regarding your stay at our establishment. We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. We have noted that your experience did not meet with your expectations. I would like to offer my sincere apologies...

Paducah, KY
Reviewed 5 August 2015

Spent a great five nights here. Wonderful location for exploring Amsterdam (13 minutes on the fast train) and the surrounding areas like Utrecht, Den Hague and Rotterdam. We bought a pass that allowed us to travel to and from the city center and included the airport. Husband is SPG Platinum so we enjoyed the club lounge (nice selection of food...

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Helpful?
Thank jdvmd
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear jdvmd, Thank you very much for taking the time to review your stay with us on Trip Advisor. I am glad to hear you had an excellent time with us here at the Sheraton Amsterdam Airport Hotel. I am proud to read that we have contributed in make your stay a nice experience. Thank you for your nice comments...

Reviewed 5 August 2015 via mobile

Connected to the terminal its very easy to get to and from the hotel. High standard in the room (Had the Club Room on floor 7) and the club lounge was a very nice place to finish all paper work and emails by the end of the day. They also serve coffe and small snacks, the only down side i...

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Helpful?
Thank basicjava
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear basicjava, Thank you for sharing your experiences visiting our hotel. We are most appreciative of your comment regarding your stay at our hotel. I am happy to hear you enjoyed our close proximity to the airport, the Club Room and Club Lounge. Let me kindly inform you that coffee/tea facilities are always available upon request. Again, thank you for...

London, United Kingdom
Reviewed 4 August 2015

It's my second time to stay here and I stayed in this hotel for 2 nights. Very much typically efficient, clean and accommodating BUSINESS hotel, but it has EVERYTHING you could anticipate. Impressively efficient, fast, accommodating and KIND. It's very much AFFORDABLE as well. Basically the best VALUE in Amsterdam. It's attached to the airport and takes only 15-16 mins...

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1Thank B J
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear B J, Thank you for your review and fantastic feedback on your visit to Amsterdam and us. We sincerely thank you for your loyalty and kind comments regarding the location and our service. I am glad to read that you have enjoyed your time with us and have passed on your compliments to our teams. Until we see you...

Monterrey, Mexico
Reviewed 4 August 2015

After a long flight and before taking another long one I decided to stay one night in this hotel to have a good night sleep. The results were disastrous: I ended all beaten by BED BUGS. I do not recommend this hotel at all! On top of that they mede a charge of 60€ for incidentals :(

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Helpful?
Thank Teresa G
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Teresa G, Thank for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. My sincere apologies for the disappointing experience you mentioned in your review. The €60 pre-authorization is just a reserve made to your credit card to hold for any incidentals during your stay. This...

Reviewed 3 August 2015

We stayed at the Sheraton Hotel due to an overbooking of KLM. The hotel room was satisfied. However the offered dinner and breakfast was a very low budget and unacceptable. Some cheese, cold cuts, salad and a soup was all for dinner. It was more like a breakfast or a light lunch. For the breakfast, we could find the same...

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Helpful?
Thank Peder L
PaulChevalier, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review

Dear Peder L, Thank for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay here at our hotel. I really appreciate the fact that you shared your thoughts on the points which drawn your attention during your stay. However, we are saddened to hear your comments about our hospitality and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to Amsterdam Airport Schiphol via a covered walkway, Sheraton Amsterdam Airport Hotel and Conference Center is located less than 5 minutes from airport's arrival and departures halls, providing ultimate convenience to walk between the hotel, the terminals and other services at Airport City Schiphol. ... more   less 

Additional Information about Sheraton Amsterdam Airport Hotel and Conference Center

Address: Schiphol Boulevard 101, 1118 BG Schiphol, The Netherlands
Region: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Price Range: $183 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Amsterdam Airport Hotel and Conference Center 4*
Number of rooms: 407
Reservation Options:
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Also Known As:
Sheraton Amsterdam Airport Hotel Haarlemmermeer
Amsterdam Sheraton
Sheraton Amsterdam Airport Hotel And Conference Center Schiphol, Haarlemmermeer
Hotel Style:
#2 Spa Hotel in Schiphol
#3 Green Hotel in Schiphol
#3 Luxury Hotel in Schiphol
#4 Business Hotel in Schiphol
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Amsterdam Airport Hotel and Conference Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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