We had a recent 2 night stay in these apartments to attend a wedding. We are a family of 4 so we booked a superior 2 bedroom 2 bath apartment. We arrived after hours and the contactless check in process was well explained for keycard retrieval. I liked that there were allocated undercover car spaces for each apartment. Unfortunately, we were allocated an apartment with only 1 small bathroom. The managers acknowledged this mistake and the final charges reflected the 2 bed, 1 bath apartment. However, it did leave us somewhat inconvenienced as we tried to prepare/look good for the wedding using one tiny bathroom. I should say I have 2 teenage daughters! The beds were really comfortable but there was no space around the bed to lay out our luggage. The rooms were very small. I also requested the second bedroom be arranged as 2 single beds in my booking but this was not done. The kitchen was well equipped and the apartment was furnished with modern decor. I was grateful for the washing machine and dryer. There was mould on the shower floor tiles which was unsightly and we had a towel with some stains on it. These areas could be improved. The cafe and IGA within the building complex were super convenient. Wifi was excellent. These apartments are good if you need to be in the area otherwise, I would look elsewhere for a bigger apartment to suit a family of 4.…
The one bedroom apartment was spacious, modern and clean. There was ample space and a balcony with tables and chairs. There was sufficiently applied in the kitchen as well as the bathroom. Laundry facilities available. The cooling system is in the living area, and so on a warm night you need to leave the bedroom door opened to allow the cool air to come through. Designated parking is also available. Check in and Check out were very smooth. The receptionist was very friendly and even remembered our reason for staying. There is a gym and a pool available. However, we were unable to use them as they had a power issue which they communicated with us prior to our stay. And we were given the opportunity to cancel.
My family and I stayed at Sandy Hill Apartments for 3 months due following our repatriation back to Melbourne from overseas whilst waiting for tenants to vacate our family home. At a very difficult time, our 3 bedroom apartment at Sandy Hill apartments became our home away from home. The apartments are extremely clean and comfortable and common facilities (gym, pool) are modern. The underground car parking is secure abd the additional storage cages very useful. The IGA and Full Turn Kitchen Bar, an on-site fantastic cafe, is extremely convenient and often was our savour. Doing a 5 day lockdown in temporary accommodation is not easy however the staff went out of their way to ensure both my teenage children were able to set up workstations for online learning. The location is excellent, being a short walk to spectacular beaches, cafes and restaurants plus a major shopping centre (Southland). Lucy and her fellow team members in reception are absolutely wonderful. The prompt service to any calls or emails throughout our stay was faultless. They helped with taking deliveries, ensuring our wifi was efficient, providing additional kitchen supplies when needed, and doing so always with a friendly and very welcoming manner. The weekly cleaning staff were brilliant being fast and efficient. We will miss our home away from home and will certainly be recommending Sandy Hill Apartments for all our family and friends. It’s wonderful. …
We loved our stay! The staff were friendly and helpful . Room had great amenities and was clean and quiet. Would definitely recommend and would love to stay again in the future. Easy access to beach and shops.
Splendid stay, my asd son whom has never liked sleeping on a hotel bed chose to miraculously sleep on the comfy bed,what a delightful turn of events, everything was perfect and kudos to the housekeeping and not to mention the impeccable service shown by reception
Very nice staff great apartment comfortable and clean spacious room and very quiet the staff made sure everything was right allowed me to park my car and returned after the room was ready with my bag already in my room
So clean, decked out perfectly, quality finishes, staff and check in easy to deal with, perfect for a family stay, underground secure car park - no negatives at all about our stay. Smart TV, wifi, Foxtel, full kitchen and the list goes on.
We booked the day before & everything was arranged on our arrival. Parking spot had our name on it! Clean, and everything u need in the apartment. service staff so helpful & so approachable. Pool was great; sauna was excellent too! Supermarket & Cafe next door. Highly recommend.
Stayed for 5 nights. Arrived out of hours Sunday 12th August. Reception sent security code and clear instructions on how to get entry to my apartment. Was very impressed 1bedroom good kitchen facilities with stove top, oven and microwave. Nice lounge room with TV large windows with blackout blinds. Lovely new building with IGA store and cafe in the complex. Under cover parking if you have a car. Felt safe and secure loved my stay here and definitely recommend this facility.
I had the pleasure of staying here for three nights towards the end of July. The apartment was nicely furnished, very clean and homely. The staff also very helpful. If i had to say one negative thing, and it is minor, it would be an advantage to all if the office was open on a Sunday.