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Holiday Inn Express & Suites Surrey

244 reviews
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Traveller (22)
Room & Suite (12)
Dining (6)
Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“transcanada hwy”(3 reviews)
“hi express”(4 reviews)
“front desk staff”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (244)Write a Review
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107
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All reviewstranscanada hwyhi expressfront desk staffpancake machinehot and cold choicesbreakfast roomhot tubyogurtexcellent breakfastvery nice hotellower mainlandquiet roomdefinitely stay here againbeds were very comfortableking roomnice staytim hortons
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1 - 5 of 236 reviews
Reviewed 2 days ago

I've stayed at this hotel 3 times in the recent past for business trips. I've found the staff to be very friendly and helpful. The rooms are a good size, and the beds and bedding are very comfortable. If you get a room at the...More

Thank bkmom100
Hotel's Favourite
Reviewed 26 May 2017 via mobile

We stayed here after a horrible night in another hotel. The rooms are super comfy, the breakfast was top notch and the staff was very pleasant, helpful and polite. There were no shortages of smiles here. We highly recommend anyone to stay here.More

Thank riccardo-mtl
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 26 May 2017

We are sad to learn you had a bad experience, but thrilled we were able to provide a much better stay! Thank you very much for taking the time to post your kind thoughts, the staff will love reading your review. They genuinely care about...More

Reviewed 3 September 2017 via mobile

The staff was very friendly but window was open in the room upon arrival and no screen on window. Also the second bed had not been changed out the previous night and we had to request new bedding to Change it ourselves. The other bed...More

1  Thank 269natoshas
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 4 September 2017

Thank you for posting your review. After checking the log book closely no incident like this could be found, I would sincerely appreciate it if you could contact me with more details regarding this most unusual event. Please accept my apologies for the disappointment you...More

Reviewed 10 August 2017

It's nice average Holiday Inn Express.Just what you expect .It's clean and the location is very good.everything is nearby aboun 5-10 mins drive and you have guilford Mall and other plaza also closeby.They have laundy facility site so it's very handy.Room was nice and clean.Bed...More

2  Thank Dipak-ft
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 11 August 2017

Thank you very much for sharing your experience, we truly appreciate your kind words of description. We very much regret that the water had to be turned off from 8am to 12:45 due to a sudden plumbing issue in the basement that caused some flooding...More

Reviewed 10 July 2017

Checked into the hotel very late and had asked for a quieter room on my reservation. Arrived after a delayed flight around 1am and were quickly checked in and got our room keys. We had a very quiet room and an amazing view of the...More

1  Thank Cory M
Response from Pickypetes, General Manager at Holiday Inn Express & Suites SurreyResponded 17 July 2017

We couldn't ask for a more complete and wonderful review! Thank you very much for taking the time to share your experience, for the great score and the detailed flattering description, it is sincerely appreciated. It is a real pleasure to read that you enjoyed...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 97 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 97 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique..."
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"Back side of the hotel as 104 avenue is busy"
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"Ask for a room at the back - quiet, and nice wooded outlook"
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"stay away, the four points across the street was great I'm told"
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