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Holiday Inn Express & Suites Surrey

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Traveller (26)
Room & Suite (12)
Dining (6)
Overview
  • Excellent46%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Offers from Holiday Inn Express & Suites Surrey
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Offers from Holiday Inn Express & Suites Surrey
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)
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8
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112
92
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Show reviews that mention
All reviewspancake machinefront desk staffbreakfast roomloved this hotelyogurtnice roomstay at this hotel againbreakfast staffking roomnice staybed was very comfortablehwymallbcbeddinginnsborder
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1 - 5 of 244 reviews
Hotel's Favourite
Reviewed 5 days ago via mobile

We loved this hotel! We came in early am after a long 13hrs drive, the front desk staff was more then accommodating. When we asked about early check in-since we had a venue to attend that one evening. They immediately got all papers in order...More

Thank Tina R
Reviewed 2 weeks ago

I needed a location that could access lots of areas of the Lower Mainland and this hotel fit the bill. The room itself was simple with 2 queen beds, T.V., fridge and coffeemaker. There was no closet, iron or board and no safe. The room...More

Thank Westycr99
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 1 week ago

Thank you for sharing your experience. We should really put a sign on our closets - the long mirror that goes to the floor is actually a closet door which opens to the space to hang clothes, the iron, and the ironing board. We are...More

Reviewed 7 July 2018 via mobile

In town for the week for business. The bed was perfect firm and soft at the same time, my back loved it. Pillows were for the first time ever not over stuffed, over fluffed marshmallows that keep your head at a 45 degree tilt all...More

Thank Archie S
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 11 July 2018

We are thrilled to read that the bed and pillows suited you very well, sleep is essentially what we sell and it's great to learn you had a good rest. Sorry for the disappointment regarding the bacon, we rotate the meats daily to try to...More

Reviewed 1 July 2018 via mobile

Stayed here on a recent trip to the coast, and found the staff through out the property very courteous! I had a King sweet and found it quite comfortable and well appointed! The only disadvantage is it’s not close to many dining establishments if you...More

Thank HolidayKojak
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 11 July 2018

Thank you very much for taking the time to post your wonderful review! The staff sincerely appreciate your kind words, this review will be shared with them all. We hope we have the privilege of welcoming you back.

Reviewed 12 June 2018

We stayed at your hotel for 3 nights last week and had the WORST check-in experience ever. We strongly think that your front desk staff Alizon was not only unprofessional but was also extremely rude throughout the entire check-in process. Firstly, She did not extend...More

Thank nwx2018
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 12 June 2018

We cannot apologize enough for the incidents that inspired your review, this is absolutely not acceptable at our property and previous reviews will reveal how important guest service is to us. I cannot thank you enough for explaining in detail the very valid concern you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 133 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 133 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Ask for a quiet room on the top floor and you will be impressed. Even the mirror closet door was a unique..."
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"Back side of the hotel as 104 avenue is busy"
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"Ask for a room at the back - quiet, and nice wooded outlook"
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"stay away, the four points across the street was great I'm told"
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