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Sheraton Vancouver Guildford Hotel

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Traveller (122)
Room & Suite (98)
Dining (16)

About

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Sheraton Vancouver Guildford Hotel in Surrey, British Columbia sits in the beautiful Fraser Valley and is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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529Reviews
189Photos
6Q+A
100Room tips
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Popular mentions
Great hotel. Decor was modern and nice. Beds were comfortable and room was spacious. Ask for a mountain view room. The view was spectacular! We did not use the pool as it is currently being renovated. I would have liked to have been told this when I booked the hotel, not after
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Pathetic Service...No courtesy shown by the Duty Manager at the Front Desk Mr. KEN MUNRO himself. What will the Manager percolate down to his staff when he himself is not capable to Servicing Guests in a nice manner. The complementary things like Shampoo is not given and
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Response from Francine W, Manager at Sheraton Vancouver Guildford Hotel
Responded 2 weeks ago
Dear Aks M To follow up on our telephone conversation yesterday regarding your negative experience at our property and in particular with our Night Manager. As I said during our conversation yesterday I sincerely apologize for this particular Manager and how he made you and your wife feel. When we spoke yesterday I told you the hotel takes these types of complaints very seriously and we will be addressing the matter directly with the associate responsible for your negative experience. This is not the type of service we are known for and we are very sorry that this was your experience. We wish you safe travels in the future.
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Rooms are renovated nicely, central to the Guildford mall if you like to shop. Restaurant and bar were good. Had an issue with our shower curtain being dirty, they immediately changed our room and comped us some beverages. Would stay again.
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Fabulous hotel! Friendly, accommodating, knowledgeable staff. Secure underground parking, great food in the restaurant, very close to the huge shopping mall, on a main bus line, the hotel shuttle will take you to the nearby train station for a 30 minute trip into downtown
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This hotel is nice and has all the amenities that you would expect. With that said, having “Vancouver” in the name is somewhat misleading as the hotel is not in Vancouver... If you are looking to go downtown Vancouver, this is not the place for you. Nice rooms, clean and
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12345620
Good afternoon Kim S. the pool at the Sheraton Vancouver Guildford Hotel is open at 6:30am and closes at 11pm. Adult only swim is from 10pm-11pm. Warm regards.
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Hello Gabriel, Please be advised that our penthouse suites are out for renovation and do not have a return to service date. Our Club floors are out for renovation but will be back in late February 2017. Please let me know if a club room will suffice. John Kearns General Manager
0 votes
Depends on what the extra cost is on the night you're considering. You get free continental breakfast (maybe valued at ~$10-15 per person), and free snacks and bottled water/bevs (~$5 p/p). Other amenities like free wifi and phone calls might not be worth as much, since wifi is free in all rooms and most travelers have cell phones. You'd have to do the math but generally it's not worth it, usually a perk hotels use to reward loyal customers and some businesses permit their employees to book these rates. Think of it like flying first class. Is it objectively worth it financially? Probably not. Is it fun to splurge sometimes? Sure is!
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Is the pool open in winter?
Thank you for your question. Yes our pool is open in the winter months. Warm regards.
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Thank you for your question. The outlet mall is about 1.5 hours away from the hotel using public transit. Our shuttle service ends at 6:30pm nightly and we do not offer any other free transportation outside of these hours. Our location is very conveniently located close to Skytrain and bus stops. Warm regards.
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12
"ask for a mountain view room"
"Get the highest floor possible facing the mountains"
"Our room was a mountain view that was very nice"
"Gold status with starwood gets you some good perks"
"get the club suites. It saves the hassle of getting out for a breakfast"
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12345620
PRICE RANGE
USD 123 - USD 222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton surreysurrey sheraton
LOCATION
CanadaBritish ColumbiaSurreyGuildford
NUMBER OF ROOMS
279
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