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Fairmont Hot Springs Resort

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504 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Hot Springs Resort
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Showing 491: English reviews
Lacombe, Canada
Reviewed 15 October 2015

We booked their bed-and-breakfast package as it was cheaper than their prices without breakfast - really, it was! From the minute we arrived, everyone was friendly and helpful. Our room was clean, large and comfortable. Breakfast included a drink and one entree off the menu (so my husband had steak and eggs every morning.) All the meals we had at...

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Helpful?
Thank Cindy E
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

We are glad you enjoyed your Fairmont Hot Springs Resort experience and look forward to seeing you again soon. Peter Smith psmith@fhsr.com 250-688-0700

Calgary, Canada
Reviewed 13 October 2015

Me, my girlfriend and her family came here for the weekend in August 2015. We had no complaints, the camp ground was quiet in the evenings - one night someone got really drunk and the park cops/rangers came and quickly fixed that. The area was great for a nice hike/jog - the pool/hot springs water was always busy yes but...

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Helpful?
Thank Brad W
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review. We look forward to seeing you again soon. You should try Fairmont Hot Springs Resort in the winter! Peter Smith psmith@fhsr.com 250-688-0700

Vancouver
Reviewed 12 October 2015

the hotel needs a bit of a make-over re. hallway carpets and lighting. Rooms are spacious but also a little dark. Guest service is very accommodating and friendly. The gym next to the sauna area seems to be quite new and is well equipped.

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Helpful?
Thank BeeVancouver
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review. We hope to welcome you to Fairmont Hot Springs resort again soon. Peter Smith psmith@fhsr.com 250-688-0700

Stony Plain, Canada
Reviewed 5 October 2015

The new RV park was nice as well as the surroundings we just found it very expensive per night. $63 this was off season so do not understand why. As we where in a large RV we did not use any of the hotels amenities.

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Helpful?
1Thank Robert D
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review. We hope to see you again soon. Peter Smith psmith@fhsr.com 250-688-0700

mississauga
Reviewed 25 September 2015 via mobile

My friend and I did an overnight at this charming resort. The grounds were beautiful and very well kept and the hot spring pools were wonderful! We both agreed it would be a great place for families with kids. Lots to do on the resort and in the area. The families we did see, all seemed to be very relaxed...

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Helpful?
Thank joeyr
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your review. Yes, Fairmont Hot Springs Resort is for families. We hope we see you again soon. Pete Smith psmith@fhsr.com 250-688-0700

Edmonton, Canada
Reviewed 22 September 2015

We stayed 2 days in the RV park at this resort. It is pricey for a spot in the premium area but everything you need is there. Full hookups, cable tv,showers, laundry etc. We were close to the pools which where imaculate ,clean and hot in one, the other is cooler for swimming. The staff were very friendly and very...

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Helpful?
Thank Michael L
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your informative review. We look forward to seeing you again next year. Peter Smith psmith@fhsr.com 250-688-0700

Edmonton, Canada
Reviewed 22 September 2015

Myself and 2 family members just stayed 3 days in the resort hotel. The rooms were nice, we had a great time in the hot springs, and the staff were always nice where ever you went on the resort. But when it came to the food, horrible is an understatement. We did not want to travel away from the resort...

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Helpful?
2Thank SheilaPosein
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your review. I am sorry you had so many issues with the food and beverage. Your comments are being reviewed by food and beverage management. Peter Smith psmith@fhsr.com 250-688-0700

Calgary, Canada
Reviewed 21 September 2015

I spent two nights at the FHSR for a wedding. The grounds were beautiful and the event staff were friendly and organized. I found the beds extremely firm and uncomfortable. We could hear people beside our room and above our room all night long, not to mention our room must have been near the laundry room as we heard the...

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2Thank KJ1113
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

I am sorry to hear that your experience at Fairmont Hot Springs Resort did not meet your expectations. Should you choose to visit the area again; I would ask that you contact me directly. Peter Smith psmith@fhsr.com 250-688-0700

Reviewed 16 September 2015 via mobile

We were just passing and stopped at the Springs. The resort looked nice and the Springs are a pool with the Spring water pumped in. The pump had it's own small pool and it would have been way to hot to sit in without the pool. It also had a cool pool. The whole view was really nice. It was...

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Helpful?
Thank Mandy M
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Glad you enjoyed your visit to our pools. We look forward to seeing you again soon. Peter Smith psmith@fhsr.com 250-688-0700

Canada
Reviewed 15 September 2015

Pools were the same as I remembered 20 plus years ago. A nice place to go and soak, high volume of people when we were there in peak season. The resort grounds were well maintained, nice flowers. The resort lodge looked good although I can't comment on the rooms. We stayed in the RV park a short walking distance to...

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Helpful?
Thank coldenough
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your review. We are pleased you enjoyed your visit to Fairmont Hot Springs Resort and look forward to seeing you again soon. Peter Smith psmith@fhsr.com 250-688-0700

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access

Additional Information about Fairmont Hot Springs Resort

Address: 5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Price Range: $107 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
Number of rooms: 140
Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Hot Springs Resort staff and other travellers.
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Questions? Get answers from Fairmont Hot Springs Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor offers better views”
 of 5 bubbles MBMReno, 13 Mar 2017 | Read review
“We only used the hot springs and not the hotel. If the hotel is anything like the pool. Hmmm..”
 of 5 bubbles Donmatth, 12 Feb 2017 | Read review
“A ground floor room, with a patio, across from the pool was perfect.”
 of 5 bubbles Visit2013, 9 Feb 2017 | Read review
“Took a chance and drove in without reservation, got a good deal.”
 of 5 bubbles Pitter04, 20 Jan 2017 | Read review
“The 100 and 200 rooms are closest to the pool, have a view and are very comfortable.”
 of 5 bubbles bemeyer, 9 Jan 2017 | Read review
5 of 5