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Fairmont Hot Springs Resort

02/04/2017 03/04/2017
1 room 2 adults 0 children
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504 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Hot Springs Resort
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Showing 491: English reviews
Lethbridge, Canada
Reviewed 22 April 2016

Fairmont Hot Spring Resort has been one of the best stay-cations I've had in a long time. The front end staff may look young but are professional and dedicated to their jobs. There are 4 pools to go into. There is the guess pool of which only people staying at the resort can go to. The other 3 are connected...

1Thank Lethbridge_James
Reviewed 21 April 2016

Fairmont Hot Springs was a great place to relax in the warm pool and a fun place to play in the cold pool. The diving boards made it super fun for the kids and also enjoyable to watch all the different divers from beginner to some epic divers. The facilities are in need of some renovations, but overall, it was...

1Thank Vivien A
Reviewed 16 April 2016

I have stayed at this resort several times and was always pleased. It's amazing and the price is very reasonable. Clean, friendly staff, the view is breathtaking. There are three different pools, one is cooler if hot is not your thing. They have lots of activities in and around the resort for adults and kids. It's a great place for...

1Thank deepdish242
Reviewed 15 April 2016 via mobile

My family and I stayed at Fairmount Hot Springs Resort April 11-15. It was a last minute gateway for us. The front end staff did a great job accommodating us! We usually have a pool view so our daughter can run around outside. This time we stayed in a economy room it included a fridge. We requested a microwave that...

1Thank buffalodude
Edmonton, Canada
Reviewed 8 April 2016

one employee can mess up the five star hotel. I got very poor service by front desk manager. Yelling at the customer while he is servicing. everything was good but a front desk manager attitude. Never will be there

2Thank Hugh L
Maple Ridge, Canada
Reviewed 29 March 2016 via mobile

First of all when you pay for a Honeymoon suite for $320 + tax a night you expect someone to grab your luggage... Nothing no help and no such service at Fairmont Hotsprings Resort.... My wife and I checked in just after 11pm after there kitchen closed and they were not at all helpful with getting us any food after...

Thank Shawn B
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Sorry you felt so poorly serviced; this is certainly not our intention or traditionally how our guests find us. I am also sorry you felt the need to post this rather than talking to us directly. I will not try to justify any points as it would seem as if we are being defensive. If you wished to give us...

North Saanich, Canada
Reviewed 28 March 2016 via mobile

Found this gem when googling hot springs. We were very impressed with the rustic yet beautiful resort layout. The hot spring pools were awesome and soothing. The restaurants provided great selections and excellent service. We will be back with family and friends to continue enjoying more of the activities available!

1Thank M-LSedgwick2016
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Many thanks for your great review. We looking forward to welcoming you and your family and friends. Peter Smith 250-345-6055 psmith@fhsr.com

Reviewed 25 March 2016

My husband and I happened upon this place after a long, hard three days of skiing. The resort was such a great find for us! The room was spacious and clean; the beds were incredibly comfortable; breakfast was included and was very good, fresh food. They also have a full spa, fireplaces you can hang out next to, and three...

1Thank Margi H
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Wow, thanks for the great review. Look forward to seeing you again. Peter Smith 250-345-6055 psmith@fhsr.com

Calgary, Canada
Reviewed 17 March 2016

We were here for a hockey tournament. I'll start with the good. The hot springs and the pool are great and the kids enjoyed them. They really work hard to cater to the hockey tournaments and it was very much appreciated. The grounds were very nice. The not great... the food at the restaurants was mediocre. Not terrible but not...

1Thank Jules26Edmonton
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for the review of your visit. I am sorry your room was not up to your expectations. Unfortunately, at this time, these are the units reserved for guests with dogs. Your comments are valuable and will help us with our planning and future offerings. Peter Smith 250-345-6055 psmith@fhsr.com

Alberta, canada
Reviewed 14 March 2016

We stayed at the resort for 2 nights, March 8th and 9th, 2016. We arrived early and were given our room immediately. The front desk attendant was very friendly and efficient. We were given very clear directions to our room and all of the amenities at the resort. We ventured down to our room and found the keys did not...

Thank magical1
Peter S, Exec. VP at Fairmont Hot Springs Resort, responded to this review

Thank you for your comprehensive review of your visit and for taking the time to write two separate reviews. We look forward to seeing you again soon. Peter Smith 250-345-6055 psmith@fhsr.com

184 photos of this hotel

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All Traveller Photos (168)
Pool/Beach Area (11)
Hotel & Grounds (48)
Room/Suite (28)
View from Room (13)
Dining (6)
Bathroom (5)
Other (57)

Management photos: Courtesy of the property manager

All Management Photos (16)
Hotel & Grounds (9)
Family/Play Areas (4)
Business Centre/Function Rooms (3)
02/04/2017 03/04/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access

Additional Information about Fairmont Hot Springs Resort

Address: 5225 Fairmont Resort Rd, Fairmont Hot Springs, British Columbia V0B 1L0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fairmont Hot Springs
Price Range: $106 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairmont Hot Springs Resort 3*
Number of rooms: 140
Also Known As:
Fairmont Hot Springs Hotel Fairmont Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Hot Springs Resort staff and other travellers.
5 questions
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Questions? Get answers from Fairmont Hot Springs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor offers better views”
 of 5 bubbles MBMReno, 13 Mar 2017 | Read review
“We only used the hot springs and not the hotel. If the hotel is anything like the pool. Hmmm..”
 of 5 bubbles Donmatth, 12 Feb 2017 | Read review
“A ground floor room, with a patio, across from the pool was perfect.”
 of 5 bubbles Visit2013, 9 Feb 2017 | Read review
“Took a chance and drove in without reservation, got a good deal.”
 of 5 bubbles Pitter04, 20 Jan 2017 | Read review
“The 100 and 200 rooms are closest to the pool, have a view and are very comfortable.”
 of 5 bubbles bemeyer, 9 Jan 2017 | Read review
5 of 5