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Woodlands Inn & Suites

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Woodlands Inn & Suites
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239 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Reviewed 8 November 2016

The room itself was fine, but the WIFI did not work at all, and neither did the network cable. The front desk would not do anything to fix it, and didn't even apologies of offer me anything for the inconvenience. They also have the TVs locked out so that you can't connect your own device to the TV to watch...

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Helpful?
Thank Daryl H
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Daryl H, I am sorry you encounter these challenges during your stay with us. As you are well aware, WiFi has become the most important amenity and service a hotel must offer all its guests. I have my staff looking into the issue from your stay to ensure they were resolved. I take personal interest in our over all internet...

Reviewed 1 November 2016

I stay at the Woodlands several times a year for business, and find that the service and comfort to be great. The front desk staff is friendly, and the manager always remembers me. The rooms are clean and spacious, and the fitness room is large and has lots of equipment. The hot tub has never been operational, but according to...

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Helpful?
Thank Bonnie A
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for the kind words and feedback from your recent stay. I will pass on the review to our staff who appreciate hearing from our customers. The hot tub project has been project with delays, but is still planned for completion once final details are approved. I am happy to hear you enjoyed the gym, which was...

Reviewed 6 October 2016 via mobile

I travel to Ft Nelson at least twice a year ans this is my preferred hotel of choice. Been a year since my last visit and i have to say, the front desk staff have improved. More professional yet just as "small town" friendly. This staff does not get caught up in chit chatting with friends and making you wait....

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Helpful?
Thank Boomer L
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for the review of your recent stay and excellent feedback you provided. I will be sharing your comments with our staff and also to follow up on you specific items covered. Regarding TV and HD TV , at the time we opened our new 72 room tower over 5 years ago, HD was not an option from our...

Reviewed 6 October 2016

Overall poor experience. Heater blew cold air, no iron, when I called down and asked about shampoo the front desk said the housekeepers weren't in until 7am. When I responded that was too late for me to make my meeting she just said - well sorry. Also a tile on the floorboard had come loose and was on the floor...

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Helpful?
Thank s h
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

To our valued guest, let me start by apologizing for the experience you had during your recent stay at the Woodlands Inn and Suites. It was disappointing to read your concerns and guest service experience. I can assure you this is not the standard we provide for our guests. We strive to offer the very best guest services, amenities and...

Fort St. John, Canada
Reviewed 24 September 2016 via mobile

Another great stay. Warm welcome. Clean room. Comfy bed and pillows. Enjoyed a relax and great service in the lounge. Thought we would make the well equipped gym in the morning but decided to enjoy a hearty breakfast in the pleasant restaurant. I'll be back.

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Helpful?
Thank NorthernRoadie
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for your continued support so pleased you enjoyed your stay. I will pass on your comments to our staff, they enjoy hearing about our customers experiences. Next stay, you will need to fit in that time in our gym. We recently added new equipment to to the existing program: 2 up right bikes and 2 treadmills. So our...

Pitt Meadows, Canada
Reviewed 22 September 2016

Great stay, quiet and great layout. Would recommend it to anyone staying for business. Used work out room and steam sauna, modern and very easy to use. Beds are comfortable and Kitchen had everything needed.

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Helpful?
Thank adamandshana
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for your recent review and feedback. We find excellent value in reviews and share them with our staff. So pleased to read you enjoyed your stay , and look forward to you staying with us in the future. Sincerely David Moore, General Manager

calgary
Reviewed 18 September 2016 via mobile

Nice hotel but the WiFi is not very good at all. The Gym is decent, better than what most hotels offer. Nice clean rooms, great water pressure, small fridge no HD TV though. The restaurant and lounge attached have good food. There is also a pub across the street.

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Helpful?
Thank drock5280
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for your comments and review of our recent stay at the Woodlands Inn and Suites. As internet service is a vital amenity for all guests today and the exception of the level of internet or WiFi offered by the guests is increasing continuously, your comments are very important. If you are able to provide any more specifics of...

Reviewed 17 September 2016 via mobile

Only in fort nelson a couple times a year, but I would never risk staying anywhere else. Great staff, nice rooms, well priced. They offer free shuttle to/from the airport!! If you arrive before check in time, they will do what they can to get you in a room early. The restaurant called One is great too!

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Helpful?
Thank 514pizzaguy
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for taking the time to offer your TripAdvisor review of your recent stay at the Woodlands Inn and Suites. As the only Full Service hotel in Fort Nelson, we are please you enjoyed the services in the hotel you made use of. Will be sharing your comments with our staff who love to hear about the guest experience...

Prince George, Canada
Reviewed 17 September 2016

Room was great as was the meals and service at the attached restaurant. Rooms with fridge, microwave on the 3rd floor are well equipped and comfortable. Staff went out of their way to accommodate us arriving early

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Helpful?
Thank mrvacation51
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

We are so pleased you enjoyed your stay and will share your king words with all our staff about your recent stay. The Woodlands Inn and Suites is very fortunate to have a dedicated team of hospitality staff who take pride in offer friendly, professional service to our guests. Will also pass on your favorable comments to our culinary team...

Toronto, Canada
Reviewed 6 September 2016

Everything was excellent! Great room, clean and comfortable, excellent food, well planned in conjunction with my group meetings. Staff was very helpful and friendly, gave information about the area and safety. Great location, accessible, and with a great view! Saw the Northern Lights from my hotel window!

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Thank Myessentialoils
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for your review and comments which are shared with all our staff. I am so glad you where able to see the Northern Lights, they are a spectacular light show on a good night. If your travels plans bring you back to Fort Nelson in the future we would love to be your choice of hospitality...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at Mile 300 on the famous Alaska Highway, the Woodlands Inn & Suites is Fort Nelson's only full-service business & leisure hotel. We pride ourselves in offering professional, friendly northern hospitality within a modern and comfortable hotel, while featuring all the services you would expect to find in large city locations. Our hotel offers 202 well appointed guest rooms, including our luxurious extended stay suites located in the new tower. For your convenience, you will find a full service restaurant & lounge, business centre and a premier liquor store all within the hotel. In addition, our ‘One Stop Shop' is open 24 hours a day, featuring a wide range of beverages, snacks, grocery products & toiletries for your convenience. ... more   less 

Additional Information about Woodlands Inn & Suites

Address: 3995-50th Avenue South, Fort Nelson, British Columbia V0C 1R0, Canada
Region: Canada > British Columbia > Fort Nelson
Price Range: $113 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Woodlands Inn & Suites 3*
Number of rooms: 202
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Also Known As:
Woodlands Hotel Fort Nelson
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Questions & Answers

Questions? Get answers from Woodlands Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was awesome”
 of 5 bubbles 962trishaw, 12 Mar 2017 | Read review
“There kitchen units are really great and comp[lete”
 of 5 bubbles I9105JFdanielb, 28 Feb 2017 | Read review
“Best rooms are in the rear and on the 4th floor.”
 of 5 bubbles Camstrips, 17 Nov 2016 | Read review
“3rd floor has microwave and fridges for sure”
 of 5 bubbles mrvacation51, 16 Sep 2016 | Read review
“If you would like a view, ask for one.”
 of 5 bubbles 963jeanettem, 3 Sep 2016 | Read review
5 of 5