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JW Marriott The Rosseau Muskoka Resort & Spa

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1050 Paignton House Road Muskoka Lakes, Minett, Muskoka Lakes, Ontario P0B 1G0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 386
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Traveller (944)
Room & Suite (276)
Pool & Beach (118)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott The Rosseau Muskoka Resort & Spa
Updated 08/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Minett
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Plan your visit to JW Marriott The Rosseau Muskoka Resort & Spa for a truly unforgettable experience. Step into our hotel to discover limitless luxury, scenic views of Lake Rosseau and convenient access to a variety of Muskoka's celebrated outdoor activities. Enjoy luxury hotel rooms and suites, award-winning on-site restaurants, a signature spa, a 24-hour fitness center and a year-round indoor/outdoor swimming pool. The newly-renovated lobby and restaurants, over 13,000 square feet of contemporary event venues and experienced planning and catering teams make this an ideal choice for your business event, wedding or social event. The hotel's location is in the heart of Muskoka's pristine natural beauty and near well-known attractions. Luxury abounds at JW Marriott The Rosseau Muskoka Resort & Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children's television networks
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Bicycles available
Boating
Canoeing
Game room
Hiking
Ski rentals
Ski school
Water sport equipment rentals
Bicycle tours
Billiards
Entertainment staff
Patio
Table tennis
Walking tours
Board games / puzzles
Video game console
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Fireplace
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Hindi
Hotel links
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1646Reviews39Q+A100Room tips
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Popular mentions
TheGriswaldsOntario wrote a review 10 Oct
London Ontario5 contributions8 helpful votes
A lovely hotel surrounded by the beauty of nature and all the fall colours..... complimented by nice clean rooms, great restaurants and friendly accommodating staff. Walking trails, disc golf, fat tire bikes and a golf course next door (Nick Faldo Design) "A Really Nice Spot"
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Date of stay: October 2021
Value
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Room Tip: Lake View side....
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Tamara N wrote a review 8 Oct
2 contributions
I spent a couple of days at the JW Marriott for a wedding in October. The view, food and service were absolutely incredible. Everyone at the wedding had an amazing time. I highly recommend the JW Marriott for a lovely getaway in cottage country!
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Date of stay: October 2021
Location
Cleanliness
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gtbkd wrote a review 5 Oct
Sudbury, Canada17 contributions46 helpful votes
I have stayed at a few jw Marriott hotels and the never let you down. Food was good , drinks were fantastic and service was on par. All questions were answered and recommendations made when needed. Definitely a must to stay a few nights if you are in the area. Pool area was under some work while we were there but we were still able to use it with no issues. Will definitely return in the future
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Date of stay: October 2021Trip type: Travelled with family
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synToronto wrote a review 3 Oct
Toronto, Canada703 contributions335 helpful votes
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Location: A very scenic location. This is a big part of what you are paying for. Depending on which room you have though you will either face the lake or on the opposite side, the parking lot. The grounds are sufficiently large. There is a ring road around the property and a few basic paths to bike or walk. The hotel is at the top of the hill and it is a walk down to the water front and beach. Dining: We tried dining in all variations. Eat in, room service, and pickup along with trying the more premium restaurants. Service is reasonably good everywhere but better at the fine dining where you pay more for it. We had one easy request in Cottages restaurant that was rebuffed which indicates that it falls short in excellence. At the Ritz it would have been a yes and then some. One can also see examples of short staffing as food on the patio was left to attract sea gulls. Beware of lots of hornets on the patio - so much so that you can barely eat. Food quality and preparation was generally good. We liked Teca the Italian restaurant and would recommend the lobster ravioli and mushroom risotto. Activities: Typically they have a few varied inside and outdoor programs throughout the day but they are largely curtailed due to lack of staff or season change. For example bikes are available after a waiver, but they are in terrible condition and the tour was cancelled in favour of do it yourself. The canoes and kayaks were available sometimes but not always if they thought the water was to cold day to day and completely shut down by October 1. Without any activities, all there would be is a room and a view. Not that attractive of a value considering the price you pay. Room: Good quality bed and sheets. The room was reasonably clean and furniture was in good condition. The room comes with Netflix and a safe. Our room had a small kitchen area with a microwave, fridge, and dishes plus some small appliances. Checkin and out: Generally fine depending on who you get. Note that they charge a resort fee and a local tourist tax which they say is mandatory. Typically a tourist levy is not mandatory by statute and can be declined. Noise: The fatal flaw for a premium hotel is excessive noise. Yes people want to have a good time but some also want to sleep or relax at some point too. Unlike other premium hotels that are built like a vault or have staff control over noise, the very casual construction of this place allows noise quite freely through doors, walls and windows. If you really like quiet don’t come here. Pray you have considerate neighbours if you see an adjoining door. Recycling: NONE. Absolutely no recycling for your room. Still using little plastic bottles for the bathroom. It’s a climate emergency. JW let’s not be so lazy. I’m sure your guests are willing to do their small share if you give them the option. Overall. A place still striving for premium status but it is not yet there.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Sarah Tauro, Marketing at JW Marriott The Rosseau Muskoka Resort & Spa
Responded 2 weeks ago
synToronto, thank you for choosing to stay with us this and for sharing this detailed review. Yes - the lobster ravioli and mushroom risotto are very popular with our guests and we are delighted that you enjoyed them too. I am sorry that your experience at the resort was not what it should have been. Your feedback helps us improve our service for all future guests. We look forward to welcoming you back to experience the warm and authentic JW Marriott service.
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Rooth M wrote a review 2 Oct
Toronto, Canada15 contributions4 helpful votes
My spouse and I spent 2 nights at this resort in a King Studio with balcony and lake view. While the view was lovely and place peacefully quiet, our overall experience left much to be desired - so much so that I am rethinking my relationship with this brand. The literature says "rustic," but we say "shabby" is a better description. Some deficiencies that stick out: Room: - had to have someone come and fix the fireplace - no robes provided - no shampoo provided - no face cloths provided - freezer compartment was frosted over - there was a greasy film on the windows - there were weeds growing on the balcony including fully bloomed goldenrod - there were some greasy plates in the cupboard - no tea towels were provided Pool - locks on lockers did not work as per instructions - many were locked even though there was no one in the pool - barrier free shower did not have hot water - one shower was out of order - many pool tiles missing or chipped - the pool deck was gritty - the ELECTRICAL switch for the jets in the hot tub was electrical-taped in place - did NOT seem safe - pool was under heated for the weather - only harsh aromatherapy products were provided in the shower "Complimentary" Laundry - the laundry room on our floor was out of order All these little oversights made us wonder about how thorough the extra "covid cleaning" was and how safe the stay actually was. We had room service twice and one meal on the Cottages' patio. The menu was small and not particularly exciting but the food on each occasion was very good - most noteworthy was the prime rib sandwich. Room service was very good however on day one we were missing extras like jams/sugar/salt&pepper/etc. We did receive full service the second day. As far as accessibility goes, this place is a challenge. The resort is on a hill with 162 steps down to the beach. One beach has steps down to it from the road and reaching the other beach would be a challenge for any wheel chair user. Virtually all outdoor seating is the iconic, uncomfortable and difficult to get out of "Muskoka Chair." The pool and hot tub are not accessible (no zero entry.) The balconies are a step up out of the room. They do have "accessible" units though - not sure if they feature an accessible balcony. This hotel was very understaffed for the number of guests that were there however, when we did track staff down they were very helpful; especially the shuttle driver and the wait staff. Management bears the responsibility for the poor service - the staff were doing the best they could. Looking back at the reviews it seems that these issues have been known to management for some time. While I appreciate the challenges faced by the travel industry during covid I have to ask if this hotel should even be operating if they can't deliver the "5 star" service that we paid for. I felt that this stay was very poor value overall. A final note: all the balcony rooms are directly over the patio dining/pool/seating area. It was nice and quiet in September but we expect that in summer it would be deafening with partiers and motorized watercraft.
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Date of stay: September 2021
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Room Tip: For a good view get a lake view on a higher floor, for good value, go elsewhere.
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Response from Sarah Tauro, Marketing at JW Marriott The Rosseau Muskoka Resort & Spa
Responded 2 weeks ago
Ruby Redress, thank you for choosing to stay with us this. I am sorry that your experience at the resort was not what it should have been. I trust that you are in touch with a leader at the resort to personally address all your concerns. Your feedback helps us improve our service and amenities for all future guests. We hope you will visit us again and give us a chance to showcase the warm and authentic JW Marriott service to you.
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PRICE RANGE
USD 227 - USD 525 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the rosseau, a jw marriott hotel minett, the rosseau, a jw marriott resort and spa, jw marriott rosseau, jw marriott minett
FORMERLY KNOWN AS
The Rosseau, A JW Marriott Resort & Spa
LOCATION
CanadaOntarioMuskoka DistrictMuskoka LakesMinett
NUMBER OF ROOMS
221
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Frequently Asked Questions about JW Marriott The Rosseau Muskoka Resort & Spa
Which popular attractions are close to JW Marriott The Rosseau Muskoka Resort & Spa?
Nearby attractions include The Port Carling Wall (7.0 km), Muskoka Lakes Museum (7.3 km), and Red Canoe Gallery (7.2 km).
What are some of the property amenities at JW Marriott The Rosseau Muskoka Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at JW Marriott The Rosseau Muskoka Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott The Rosseau Muskoka Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott The Rosseau Muskoka Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott The Rosseau Muskoka Resort & Spa?
Conveniently located restaurants include Sherwood Inn, Abbey's Bakehouse, and York & Mason.
Are there opportunities to exercise at JW Marriott The Rosseau Muskoka Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott The Rosseau Muskoka Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott The Rosseau Muskoka Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JW Marriott The Rosseau Muskoka Resort & Spa?
The staff speaks multiple languages, including English, French, and Hindi.