Cap Tremblant Mountain Resort
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Cap Tremblant Mountain Resort

400, du Mont-Plaisant, Mont Tremblant, Quebec J8E 1L2 Canada
Traveller (473)
Guest Room
Room & Suite (320)
Pool picture
Pool & Beach (42)

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About

3.5
#3 of 3 resorts in Mont Tremblant
4.0 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Everyone needs a place to lay their weary head. For travelers visiting Mont Tremblant, Cap Tremblant Mountain Resort is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Cap Tremblant Mountain Resort makes it easy to enjoy the best of Mont Tremblant. Free wifi is offered to guests, and rooms at Mont Tremblant offer a flat screen TV and a kitchenette. During your stay, take advantage of some of the amenities offered, including baggage storage and express check-in and check-out. Guests of Cap Tremblant Mountain Resort are also welcome to enjoy a pool and an on-site restaurant. For travelers arriving by car, free parking is available. Close to Domaine Saint-Bernard (2.7 mi), a popular Mont Tremblant landmark, Cap Tremblant Mountain Resort is a great destination for tourists. While you’re here, be sure to check out some of the steakhouses, including La Forge and Bullseye - Saloon & Grillades, all of which are a short distance from Cap Tremblant Mountain Hotel. If you’re looking for things to do, you can check out Circuit Mont Tremblant (0.7 mi), which is a popular attraction amongst tourists, and it is within walking distance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Game room
Shuttle bus service
Parking
Wifi
Sauna
Hot bath
Outdoor pool
Heated pool
Restaurant
Kids' meals
Hiking
Skiing
Tennis court
Billiards
Spa
Massage
BBQ facilities
Baggage storage
Non-smoking hotel
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Room features
Soundproof rooms
Private balcony
Safe
Seating area
Sofa
Kitchenette
Dishwasher
Flatscreen TV
Microwave
Refrigerator
Kitchenware
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Lake View
Languages Spoken
English, French

Location

400, du Mont-Plaisant, Mont Tremblant, Quebec J8E 1L2 Canada
618Reviews19Q+A100Room tips

Reviews
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Detailed Reviews
Amber wrote a review June 2020
Montreal, Canada
+1
3.0 of 5 bubbles
I’ve been coming to cap tremblant for many years and love it ever time. The apartment is great and comfy. The only issues I ever have is I’ve never got to Experience the other pools they’re either closed, Reno’s, to early in season or to late in season. Very sad to see as this spot used to be really bumping 10 years ago and now not as much. Hot tubs should be on as Estel resort had everything up and running on June 19th. I would love to try this water slide that my
Boyfriend speaks highly of and try the other hot tubs one day hopefully this is the lucky year I get to. There’s still nothing opened up around here activities wise.

Another thing we noticed every time we come there’s this older brunette reception who has 0 customer service skills. I will stand there waiting 10 minutes while she talks on the phone just ask where to put a towel or to ask which direction to go... the polite thing to do would be to tell the person one moment on the phone and then just tell me what I need to know quickly. Usually I wouldn’t care but it’s happened 3 times on 3 separate occasion and frankly it takes away from the experience. Saturday and Sunday was fine as a younger blonde girl was working and she is quick polite and explains what we need to know.

Pool rules: no more than 30 in the pool ? The place never has more then 5 maybe. You have to call to book ahead of time for a 45 minute slot but if nobody is there you can stay. The brunette lady was pretty much telling us that we come last compared to people who are renting from the website vs from a friend. Found that to be rude. It was something along the lines that you will need to get out of the pool for someone else as they are more important. Then the blonde girl on the weekend said no such thing and the young man who asked us our names when we entered the pool was a sweet heart as well did a great job.

I do wanna come back and I usually come spend 3 nights after camping in July so hoping that the other pools are finally open after waiting 5 years to try it.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond Fortin, Owner at Cap Tremblant Mountain Resort
Responded 31 July 2020
Thank you for sharing your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandon K wrote a review Jan 2020
Montreal, Canada
4.0 of 5 bubbles
1st time staying at this little resort. Had an amazing time here as the weather was beautiful and we got to enjoy all the amenities they had to offer. My Wife and Daughter had a blast at the pool with the slide and hot tubs. The Condo itself was clean for my arrival and spacious. We had a great experience as a few deer would come up and get real close wanting some food.
Everyone gets their own parking spot and access to everything offered there. Great clay Tennis courts, small park with swings and 3 different pools that offer a different vibe. Depending if you are with kids or just wanna be at an adult pool that you can drink alcohol.
I'll definitely be back again!!
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Date of stay: August 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond F, General Manager at Cap Tremblant Mountain Resort
Responded 14 Jan 2020
Thank you very much for writing this review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vangaro wrote a review Aug 2021
3.0 of 5 bubbles
The room overall is great. The place is a little outdated, but it is clean and has everything that you need for a relaxing stay.
Having said that, they should mention the fact that there is NO AC in any of the rooms! It's the month of August, and of course a heatwave has just descended on the area. I understand that 9-10 months out of the year AC isn't necessary, but when you're booking in July or August, they should mention the lack of AC.
The unit is a 2 floor condo, and it's on the second floor, so the bedrooms are in fact on the third floor. When taking into account the fact that heat rises (and factoring in that it's 30 degrees Celsius outside), the bedrooms are at 29 degrees Celsius.
Needless to say, it's unbearably hot, and sleep is next to impossible.
It's unfortunate that not mentioning this simple fact spoiled what is otherwise a nice place to stay.
If the reverse situation were to happen (no heating in winter), it would be considered unacceptable, but severe heat is just as unpleasant and potentially dangerous as extreme cold.
They should simply mention the lack of AC at the time of booking and the let the guests decide whether or not they want to stay there.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Miggy B wrote a review July 2020
Saint-Ubalde, Canada
1.0 of 5 bubbles
Reserved May 28 2020 for July 24-26 as a Birthday Gift weekend getaway for my boyfriend.
Through the site of trip advisory when I saw the pictures It was a perfect view same thing as their own website. Upon arriving to check in so far all is good until we arrived to our condo 240 room 4
The room is hot I was excited to see the view at the balcony turns out it was not as beautiful coz we are lower and the mountain view is covered by trees . The condo's we had I think is the oldest coz the roofs are not in a good condition anymore the room is clean just hot and the view is disappointing. So we decided to go back to the front desk to ask for a transfer for a better view but all they say is impossible coz they are full I'm not so sure about that parking are not full lots of new buildings the beautiful one's with beautiful Mountain Views ! The money I paid was not worth it the swimming pool that is open is so small and shallow so we didn't go. The front desk worker could of look and see if any availability with new condo's with beautiful view even if I have to pay extra to get that view I wouldn't mind but No No service. Wouldn't go back because of the place coz after all The mountain View is nice but it's the No service to client to make them feel comfortable.

From Québec
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond Fortin, Owner at Cap Tremblant Mountain Resort
Responded 31 July 2020
Because of COVID restrictions, we must keep the units empty for one night in between each stay for the protection of our guests and cleaning crew. So the available inventory is almost cut in half. Safety first for the benefit of every one.
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Kaja wrote a review Mar 2020
Gatineau, Canada
2.0 of 5 bubbles
We have visited Cap Tremblant since it was under Windham, which was many years ago. We love the condos and the fact that they are located in nice place. The service since last few years got so much worst.
I called the hotel week before check in to see if I can get the condo with bunk bed as I am travelling with my child. Front desk lady said no before she checked availability. Then her supervisor Chantale called, I asked her if she can give us upstairs unit with the front view. I also asked if they can give me cot for the little one. She said she can’t guarantee anything. Instead of saying we will try our best! They have no cot so I asked is I can have mattress so I can have my daughter sleep in the bedroom with us . She said she will see if she can find one. Long story short, we checked in at around 6pm, the condo is a middle unit not upstairs, it doesn’t have mountain view and you guest it right , there was no mattress . In fact, the bedroom is so small that you couldn’t possibly put a mattress on the floor . So my husband slept in the living room and me and my daughter in the bedroom.
Plus there were garbage and dirty linens outside of the unit door upon check in .
Thanks for the “comfortable “ stay and maybe to be little more considerate with your guests.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond F, General Manager at Cap Tremblant Mountain Resort
Responded 10 Mar 2020
In high season, we do our best to accommodate special requests but cannot guarantee it as this was correctly reported to you. There are 23 buildings on the Resort and the dirty linen bags and garbage are removed regularly during the day. Usually, they are removed prior to 5PM. I appreciate that you are a regular guest at our Resort and I invite you to reach me directly for a future reservation.
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K2Travellers wrote a review Aug 2021
Ottawa, ON
2.0 of 5 bubbles
This was our second time staying at Cap Tremblant, and we booked without looking at other places because of our previous experience. We were especially looking forward to the water slide. Unfortunately, the slide and another pool are being renovated but this is not listed on the website. Quite the contrary, the image carousel shows a nice picture of that slide. According to front desk staff, this is because those pools belong to the condo syndicate and they won't allow mentioning it to vacationers. Perhaps legally true but entirely unacceptable from a customer's perspective.

There is another pool that is open and located near the main building (front desk/restaurant). It's more like a wading pool for kids and a nearby hot tub. COVID precautions are not really being taken anymore, despite signs that say reservations are needed (we went one evening and the hot tub was packed nearly shoulder to shoulder).

Our unit (1 bed plus den) was great for our family and well taken care of. Newer appliances, hardwood floors, king size bed (supposed to be queen), dining room table for 8, 3 flat screen TV, BBQ in great shape. One sofa was slightly torn but it didn't bother us. Our friends stayed in the same type of accommodation, but there's was not kept as well. There was a mild musty smell throughout, perhaps due to the old carpet, and the appliances seemed original from 20+ years ago (2 TVs are tube TVs with built-in VCR). In other words, luck of the draw if you end up in a condo that the owner has taken care of or not.

As others have noted, there is NO AC. While we did not find this to be an issue for the 2 bedrooms (both have balconies and ceiling fans), there is no window in the den so it was 26.5C when we arrived and never went below 25C. Combination of ceiling fan and a pedestal fan helped to cool down the room a bit. Overall wasn't an issue for us since we were only 2 adults / 2 kids and we had one of the kids sleeping in the den. The other sofa bed is on the main floor which got significantly cooler.

We did not try the restaurant (really expensive like everything else in Tremblant).

Overall we had a good time. However given the risk of obtaining a substandard condo or amenities being unavailable without notice (who knows what else belongs to the condo syndicate), we will stay elsewhere in the future.
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Date of stay: July 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher D wrote a review Mar 2020
Bowmanville, Canada
2.0 of 5 bubbles
Due to Covid 19 we tried to contact Expedia and couldn't get through to cancel. Also couldn't cancel on line. We contacted Cap Tremblant and asked them if we could change date due to Covid 19 since they already had our deposit. They said no that if we didn't show up we would be charged the whole amount. I told them that all restaurants, ski hills and were closed and they also closed all hot tubes on their promises. It is terrible that they have taken advantage of customers. They have forced customers to go to their condos. We were suppose to go for 4days but left after 3 days since no restaurants were open and nothing was open due to the virus. We were not asking for cancellation only a credit for a future date. What a disappointment
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond Fortin, Owner at Cap Tremblant Mountain Resort
Responded 27 Mar 2020
Sorry for the misunderstanding. You may have arrived prior to the rapid closing of most activities. Please call me back when the pandemic is over and we will welcome you free of charge upon availability.
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Mike P wrote a review Feb 2020
Ottawa, Canada
+1
5.0 of 5 bubbles
Summer vacation is always a hit when you visit Mont Tremblant and spend a week in the mountains surrounded by incredible views and family fun.

Cap Tremblant is located only 5 min drive (they offer a shuttle also) form the main Village that is full of incredible family activities, restaurants and shopping.

From check in to check out our stay was amazing! We had rented the 2 bedroom that came with bunk beds and a King Bed, full kitchen living room BBQ and more. our location was perfect over looking the actual ski hill. ( please see our website for our video)

Pools were perfect (busy but this is expected) we loved the life guard and all the staff. If you are looking for something to do in the Summer I would suggest this resort
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Date of stay: July 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Building 5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guymond Fortin, Owner at Cap Tremblant Mountain Resort
Responded 21 Feb 2020
Thank you very much and see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zachary C wrote a review Sept 2024
+1
1.0 of 5 bubbles
NIGHTMARE!

I called the resort last week to inquire about a booking for my wife and me. I was greeted on the phone by Manager Karine Noury. We wanted to book a one-night stay, but Karine explained that the minimum booking was two nights. However, she agreed to make an exception for us. She informed us that check-in was at 16:00 and checkout was at 11:00. She also mentioned that the pool, spa, gym, and tennis facilities were open from 10:00 to 16:45.

Naturally, I asked if this meant we could only use the facilities for a short 45 minutes between 16:00 and 16:45 on the day of our arrival, or if we could perhaps arrive earlier and relax by the pool until our room was ready. I also inquired if we could use the pool after 11:00 on the day of checkout. Karine immediately became passive-aggressive. She said if we wanted to use the pool for longer hours, we should book another night. After pleading with her for a few minutes, she reluctantly agreed.

When we arrived at the hotel, we noticed that the room was $298.00 — $125 more than the same room listed on their website for $175.00 (see photos). When I asked her about this, she explained that the extra charge was due to the exception she made for us to accommodate a one-night stay instead of two. Not really an exception, if you're charging almost double. 🙄

The rooms: They were okay but dated, with a horrible mattress and NO AC. The temperature in the condo went up to 27°C.

The next day, when we checked out, we asked if we could go for a swim. To our amazement, when we arrived at the pool, it was half empty and being drained. We went back to the lobby to ask what was going on and were met by Karine. Now, I’m not one for conspiracy theories, but I’d bet my life she emptied the pool just to mess with us. She informed us that the pool wouldn’t be reopened until the next day and that we had to leave.

We asked to speak to the General Manager, Guymond Fortin. They had us wait for 25 minutes in the lobby. When I finally got into his office to explain the situation, I was met with the same passive-aggressive attitude. At that point, I decided to leave.

They also falsely advertise a large pool with a waterslide, and sauna (see photos), but this pool is reserved for condo owners only.

Never again. 😳
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Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Stay away
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inkamalinka wrote a review Feb 2024
Toronto, Canada
4.0 of 5 bubbles
Great location! 15 minutes drive to the lifts. Well appointed 5 bedrooms. Slept 12 people comfortably. Good sound proofing - we didn’t hear neighbours. Would have been nice to have more than 2 parking spots for that many people. Overflow parking is uphill and was full. Bring your own pans - the ones there are badly scratched up. There was NO shuttle, as was advertised - that’s a pretty important missing piece, given the parking lots by the mountain are full by 8 am on weekends.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: Check that everything works. Finicky fireplace. Be very careful with flood monitors. Bring own pans.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Melissa S asked a question July 2021
Hamilton, Canada17 contributions38 helpful votes
Is there a/c in the rooms ?
Answer from asbrossard
Brossard, Canada430 contributions66 helpful votes
It should. However, when making the reservation, you could ask to be located in the building next to the hot tub, otherwise you will need to take car. Ideally, a conversation with reception desk will make things smoother. They are really nice. Happy Holidays!
Answer from Guymond F
2 contributions
There is a paved trail called Piste Multifonctionnelle between the Old Village (where is Cap Tremblant) and the Mont-Tremblant ski Resort (15 minutes by bike, 45 minutes walking) where you will find mountain bike trails.. There is also another paved trail called Le P'tit Train du Nord that will bring you to St-Jovite. Yo will need to keep your bikes attached to your own rack.
Answer from Guymond F
2 contributions
Yes.
Zachary C wrote a tip Sept 2024
6 contributions
1.0 of 5 bubbles
"Stay away"
Read full review
Inkamalinka wrote a tip Feb 2024
Toronto, Canada117 contributions81 helpful votes
4.0 of 5 bubbles
"Check that everything works. Finicky fireplace. Be very careful with flood monitors. Bring own pans."
Read full review
A F wrote a tip Feb 2022
1 contribution
2.0 of 5 bubbles
"We asked for views of the ski hill and didn’t receive that either even though the place is low occupancy"
Read full review
Mike P wrote a tip Feb 2020
Ottawa, Canada289 contributions86 helpful votes
5.0 of 5 bubbles
"Building 5"
Read full review
Chris D wrote a tip Dec 2019
3 contributions1 helpful vote
5.0 of 5 bubbles
"All units have awesome views, the resort is on a mountain."
Read full review
…
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PRICE RANGE
AU$290 - AU$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cap tremblant mountain hotel mont tremblant, wyndham hotel mont tremblant, wyndham mont tremblant, mont tremblant wyndham
LOCATION
CanadaQuebecMont Tremblant
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CAP TREMBLANT MOUNTAIN RESORT (AU$290) - 2024 Prices & Reviews (Mont Tremblant, Quebec) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Cap Tremblant Mountain Resort
Which popular attractions are close to Cap Tremblant Mountain Resort?
Nearby attractions include Skyline Luge Mont-Tremblant (4.4 km), Tremblant (5.9 km), and Domaine Saint Bernard (5.0 km).
What are some of the property amenities at Cap Tremblant Mountain Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cap Tremblant Mountain Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Cap Tremblant Mountain Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Cap Tremblant Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cap Tremblant Mountain Resort?
Conveniently located restaurants include Le Bistro at Bel Air Tremblant, Ekki Sushi Tremblant, and Restaurant La Petite Cachee.
Are there opportunities to exercise at Cap Tremblant Mountain Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Cap Tremblant Mountain Resort?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cap Tremblant Mountain Resort?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Cap Tremblant Mountain Resort?
Many travellers enjoy visiting La Maison du Pisciculteur de St-Faustin (12.5 km).
Does Cap Tremblant Mountain Resort have any great views?
Yes, guests often enjoy the mountain view available here.
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