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Hilton Lac-Leamy

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Hilton Lac-Leamy
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1,066 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Lac-Leamy
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Showing 768: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2015

This hotel was extremely overpriced for the quality of room and service. The information I received during the booking process (through Hilton, not directly with the hotel) was inaccurate. I clearly stated I needed a room for 4 and then when received the confirmation it was for 1. When I called back to change the price of the room went... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Farah B
Wayne D, Manager at Hilton Lac-Leamy, responded to this review

Dear Farah B, I appreciate your review of your recent experience at the Hilton Lac-Leamy. I'm very sorry you had a disappointing experience. As we are constantly monitoring the performance of our hotel against high service and quality standards, comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on... More 

Ottawa, Canada
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 13 June 2015

this is the second time i posted my review, i guess the truth hurts. we made the mistake of not checking out our room thoroughly, instead we chose to eat and go to the casino.to make it short.. ….. our bed reeked of someones perfume, and when i took a bath to rid myself of this smell, i realized the... More 

Helpful?
1 Thank 358sam
Wayne D, Manager at Hilton Lac-Leamy, responded to this review

Dear 358sam, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments and we hope we can welcome you... More 

Ontario
Level Contributor
232 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 2 June 2015

The front desk clerk, Simon, was gracious enough to provide my girlfriend and I with a newly renovated room on the top floor of the Hilton. He said that the room had two queen beds (not the normal double beds). We entered and said WOW...the new decor was great, clean and modern and the beds were over the top great,... More 

Helpful?
2 Thank Helper_One
Montreal, Canada
Level Contributor
222 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 1 June 2015 via mobile

I was pleasantly surprised with the Hilton Lac Leamy. My expectations were low since I had never stayed before. When I walked in to the lobby, I quickly understood that this is a real luxury hotel. This is as further reinforced when I walked in my room. Marble floors, huge walk-in shower and a great view made my experience very... More 

Helpful?
Thank 333FrequentTraveller
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2015

Read a lot of good reviews to book this hotel and perhaps it was my expectation. Pros - Large Room size, Good pools (both of them) Cons - Restaurant, housekeeping We stayed for 4 nights over the long weekend to visit Ottawa. Good view of river (however the window need some serious cleaning). The pools are a hit with the... More 

Helpful?
2 Thank JacJac0710
Atlantic City, New Jersey
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2015

My wife and I stayed at the Hilton Lac Leamy four days in early May. We originally had booked for two days, but we so enjoyed the hotel and adjacent casino, that we extended our stay. The hotel itself is beautiful. The moment I stepped into the lobby, I felt that I had walked into a serene, relaxing atmosphere. The... More 

Helpful?
1 Thank Joe B
Halifax, Canada
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2015

I was very much surprised by the wonderful room with the great view over Lac Leamy. The room was well-equipped and very comfortable with a huge bathroom including a large bathtub and a spacious standalone shower stall. My encounters with staff at the front desk, concierge, bell desk and housekeeping were all very warm and friendly - and well beyond... More 

Helpful?
Thank Bruce Z
canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2015

The recent renovations to the rooms on the top 3 floors as well as Conrad's Lounge are lovely -- modern and fresh. The hotel staff continues to provide excellent service and always make you feel welcome. The hotel location situated between a quarry and a lake overlooking the cities of Gatineau and Ottawa as well as the Gatineau hills provides... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank flamingokate
Montreal, Canada
2 reviews
Reviewed 25 May 2015

I have been staying at this hotel several times per year since the casino opened, and will continue to do so because of it's location, and the quality of our stay each time. It is consistently a great experience.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Roy M
Massachusetts
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 May 2015

Spent three nights here while on a tour of Ottawa. It's a beautiful facility, the staff was very friendly, the rooms were large, clean, and had wonderful views. The breakfast buffet was well-stocked and the salad/soup bar at dinner was enough so you didn't even need an entrée. It was also fun to have a casino on the property.

Helpful?
Thank RuthIMassachusetts

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting

Additional Information about Hilton Lac-Leamy

Address: 3 Boulevard du Casino, Gatineau, Quebec J8Y 6X4, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $257 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Lac-Leamy 4*
Number of rooms: 349
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Odigeo, Hotels.com, HotelTravel.com, Expedia, Priceline, Travelocity and TravelClick so you can book your Hilton Lac-Leamy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lac-Leamy Hotel Gatineau
Hilton Hotel Gatineau
Hilton Gatineau
Gatineau Hilton Lac Leamy
Hotel Style:
#1 Green Hotel in Gatineau
#1 Business Hotel in Gatineau
#1 Spa Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lac-Leamy staff and other travellers.
12 questions
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Canada
4 months ago
over a year ago

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Questions? Get answers from Hilton Lac-Leamy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room that overlooks the lake”
 of 5 bubbles Zotique, 1 Dec 2016 | Read review
“The view of Lac-Leamy is gorgeous”
 of 5 bubbles DenyseWarsaw_Poland, 14 Nov 2016 | Read review
“Make sure to ask for a non-smoking room if you are a non-smoker as they offer the possibility of smoking (hard to believe!).”
 of 5 bubbles AnneMarieLovesIt, 14 Nov 2016 | Read review
“Ask for a room facing the lake, its beautiful!”
 of 5 bubbles jenniferlR1191XH, 13 Nov 2016 | Read review
“Ask for a higher floor on river side.”
 of 5 bubbles GeraldineLady, 28 Oct 2016 | Read review
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