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Ramada Plaza Gatineau/Manoir du Casino

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Ramada Plaza Gatineau\/Manoir du Casino
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1,065 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Montreal, Canada
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 days ago NEW

I visited this hotel on many occasions in the past years. However, years ago they did not impress me by reserving the room on the wrong date and the impolite person at the reception. The hotel is still the same as it was years ago when we used to visit a few times a year. Our room was upgraded to... More 

Review collected in partnership with Ramada

Helpful?
Thank Brasstess
Level Contributor
3 reviews
Reviewed 1 week ago

The Ramada Plaza was a dream, the hotel side was amazing. The hospitality, desire of my stay will and always will be unforgettable. I stayed there for three days this past month and i will gladly go again. However, the restaurant wasn't spectacular. Since, im a vegetarian i lacked in choices and had the same dishes over and over again.That... More 

Helpful?
Thank Raymond K
Milton, Canada
1 review
Reviewed 2 weeks ago

The staff was great. The food/service in the restaurant for appetizers was good. The breakfast buffet was NOT worth the $13/person they charge, the food was mediocre at best. The rooms are NOT soundproof. I could hear every footstep from the floor above (at all hours) and the kids running up and down the hallway outside were NOT conducive to... More 

Review collected in partnership with Ramada

Helpful?
Thank denisek65
Ramada-info, Directeur général at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for your feedback regarding your recent stay at the Ramada Plaza Gatineau. I am disappointed to hear about your recent stay and I sincerely apologize for any inconvenience experienced. I have passed your comments on to our team members and I will be reviewing and discussing this with them. It is true that the Bistro Pub Le Chien... More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This is our go to place to stay in Gatineau. Love the hotel, staff, restaurant - and everything about it. We've stayed here about 4 or 5 times now and for a few nights at a time each visit. The restaurant has a hearty breakfast and the dinner menu is amazing. All amenities are very close and they have a... More 

Review collected in partnership with Ramada

Helpful?
Thank Barbara B
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for choosing the Ramada Plaza Gatineau and for taking the time to post your review. We are delighted to hear that you enjoyed your stay, our guestroom and location. We also appreciate you sharing your comments about our staff. We will be sure to share your note with our team members. We all look forward to your return... More 

Ontario, Canada
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 October 2016 via mobile

I recently went to this hotel but when I arrived they said that my booking confirmation code was actually for a different date. They said that I had to show the confirmation EMAIL to prove the booked date! Eventually after arguing with multiple staff I was able to get to honour the rate and provide me with a room BUT... More 

Helpful?
Thank DMcDonell
Ramada-info, Directeur général at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for taking the time to share your impressions following your recent stay with us. Please accept our most sincere apology if you were left feeling anything less than totally satisfied with the Ramada Plaza. Please know that we do take all our feedback seriously and your comments will be brought to the attention of the appropriate department managers... More 

Peterborough, Canada
1 review
Reviewed 23 October 2016

Great rate....for a mini break... clean room...fireplace and whirlpool tub a nice extra....staff very friendly and helpful....would recommend!

Review collected in partnership with Ramada

Helpful?
Thank Theresa Wilkes C
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for choosing the Ramada Plaza Gatineau for your recent stay. I am pleased that our convenient location was beneficial and that you enjoyed your getaway with us. Your satisfaction is of utmost importance, and I appreciate your complimentary review. We will look forward to seeing you again! Best Regards, Christine Cadieux General Manager More 

Fort Saskatchewan, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016

The hotel is in great shape, rooms are clean, and well kept. We had a problem with extreme heat the first night and the window handle was broken so couldn't open it. When I called the following morning they had a service person to the room quickly to resolve the problem, and shortly after someone to fix the window. To... More 

Review collected in partnership with Ramada

Helpful?
Thank NancyDon
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

MERCI for staying at the Ramada Plaza Gatineau and thank you for your Tripadvisor review. We appreciate the feedback very much. I hope you will return to see us soon. Your comments will be shared with all team members. Warm regards, Christine Cadieux General Manager More 

Smiths Falls, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2016

My husband and I stayed at the Ramada for our Anniversary. We had a King room with fireplace and jacuzzi tub in bathroom. Room was spacious and modern. Bed and pillows were comfortable. Big screen tv in the room. Right across the street from Lac Leamy Casino. Climate control was quiet and easy to use. Only small complaint was check... More 

Helpful?
Thank Lori D
Ramada-info, General Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review

Thank you for taking the time to provide your feedback. I am happy you enjoyed your stay with us. At the Ramada Plaza, we pride ourselves on providing genuine personalized service that comes from the heart. I will share your great comments with our team members. Thank you for choosing the Ramada Plaza Gatineau! Looking forward to your next visit... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Ramada Plaza Manoir du Casino, a very good place to beDirectly across from the Casino du Lac-Leamy & minutes from Canada's National Capital attractions. The hotel offers, 174 guestrooms/suites all equipped with a double air jet bathtub and an electrical fireplace. Enjoy the warm atmosphere of our new Italian Restaurant-Bar Risotto, pates et grillades. As a very professional and client oriented team, our goal is to use innovative ways of ensuring our client's complete satisfaction. ... more   less 

Additional Information about Ramada Plaza Gatineau/Manoir du Casino

Address: 75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $150 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada Plaza Gatineau/Manoir du Casino 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Ramada Plaza Manoir Du Hotel Gatineau
Ramada Gatineau
Gatineau Ramada
Hotel Style:
#2 Spa Hotel in Gatineau
#2 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Gatineau/Manoir du Casino staff and other travellers.
4 questions
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Questions? Get answers from Ramada Plaza Gatineau/Manoir du Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the end of the corridor”
 of 5 bubbles IGF, 15 Oct 2016 | Read review
“Get the bi-level suites if at all possible. Gorgeous and spacious and perfect for families.”
  • LOVED the spaciousness of this suite
  • Sitting area in our room
 of 5 bubbles 238paulas, 8 Sep 2016 | Read review
“If you go to the casino, which we did not, that is really the only entertainment. However, it is right across the street”
 of 5 bubbles rosalee613, 1 Aug 2016 | Read review
“Any of the rooms in this Hotel are usually quiet - away from the elevator is always better.”
 of 5 bubbles Minniepoohtoo, 4 Jun 2016 | Read review
“clean,quiet hotel with friendly staff”
 of 5 bubbles 876gracep, 12 May 2016 | Read review
5 of 5
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