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BEST WESTERN PLUS Gatineau-Ottawa

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BEST WESTERN PLUS Gatineau-Ottawa
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525 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Gatineau-Ottawa
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Showing 369: English reviews
North Bay, Canada
Reviewed 11 April 2016

Hotel room was clean, excellent service from hotel staff. Internet was slow in the morning. Great location, easy to find, fairly close to amenities and downtown Ottawa. I will choose to stay at this hotel again in the future when I am back in the Ottawa area.

Review collected in partnership with Best Western
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Helpful?
Thank Valerie M
Montreal, Canada
Reviewed 10 April 2016

Nice place to stay, close to different interest points in Ottawa; Byward market, museums, historical monuments. Great view to the river and to city, even in wither with specific room. Great staff and services. Regret not enough time to stay more but probably going back to this hotel in upcoming opportunity.

Review collected in partnership with Best Western
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Thank Trung T
Montréal, Canada
Reviewed 5 April 2016

Family meeting up in Ottawa - the staff was very friendly and the rooms have been well refurbished + nice lobby. We enjoyed our stay. I would also recommend this Hotel for people that have business to attend to in Ottawa - simply in walking distance over the bridge. Great location and a bit less expensive than Ottawa.

Review collected in partnership with Best Western
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Thank Lise G
Toronto, Canada
Reviewed 31 March 2016

Helpful staff and very good location to visit the capital. You can walk to Wellington street, where the main attraction places are. Prefer the river view rooms for amazing city sight. We asked the staff for recommendations about restaurants, cafe and things to do, and they were really helpful. Thank you!

Review collected in partnership with Best Western
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Thank Edvin V
Odess, Canada
Reviewed 21 March 2016

The hotel rooms were ok, but I found a hair in my bathroom. There were no towels by the pool and only one changing room. The beds were comfortable and the staff were pleasant. The pool hours were very reduced for weekdays but there was a lifeguard available.

Review collected in partnership with Best Western
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Helpful?
Thank Amber P
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Amber P, Thank you for taking the time to share your experiences at our hotel, with the Trip Advisor community. I was sorry to read that you encountered and issue with room cleanliness. As well as that we ran out of clean towels at the pool. Please let me assure you that I have followed up with the departments involved...

Gatineau, Canada
Reviewed 21 March 2016

The receptionist made us stay at lowest level and with other guests that slammed the door at 3 or 4am. I made a call at 3AM to the front desk and there was no answer. The second time I called the guy was kind enough to come up and notify the guests to keep it down. Overall my experience was...

Review collected in partnership with Best Western
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Helpful?
Thank Annie C
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Annie C, Thank you for taking the time to share your experiences at our hotel, with the Trip Advisor community. I was sorry to read that you experienced an unfortunate noise related issue during your stay. Our hotel takes client safety and satisfaction extremely seriously, and would like to assure you that these matters have been followed up on and...

Blainville, Canada
Reviewed 19 March 2016 via mobile

Stayed here overnight for a competition. Ok room convenient but really prices are quite high for the type of place and season. Neighborhood is a tad scarry. All is there but way overpriced. View from our room is cool but room neighbors are super noisy banging doors and yelling in hall. Not hotels fault i agree but noise travels quite...

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Helpful?
Thank pragmatique01
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Pagmatique01, I was extremely disappointed to read and am truly sorry that you and your family did not get the opportunity to experience our hotel in the manner that is truly representing of our value and quality. Should you decide to give our hotel another chance to make a 1st impression, I would welcome you to contact me directly at...

Vaudreuil-Dorion, Canada
Reviewed 17 March 2016

The indoor pool was the big attraction. We had our daughter and grand daughter with us and it was a good place to spend some time together. We thought the rates at this hotel was right on. If possible, I would recommend that guests be notified in case the restaurant is left closed.

Review collected in partnership with Best Western
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Helpful?
Thank Gerald B
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Gerald B, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. I was so pleased to read that your daughter and grand daughter too advantage of our indoor heated salt water swimming pool. It is definitely a favourite of most of our travellers. We value all comments...

Ontario
Reviewed 13 March 2016

Visiting Daughter at University of Ottawa. Used 20,000 points per night plus $11 per night parking. Had to park in lot one block away as front parking lot full and pick up truck too tall for underground lot. Don't believe they have complimentary breakfast. Room was on 7th floor facing the city of Ottawa and the Ottawa River. View was...

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Thank LarryMcd
North Hatley, Canada
Reviewed 9 March 2016

We stayed one night on the 4th floor in a lovely room looking out over a park, the river and the parliament buildings and downtown Ottawa. The reception was quick and efficient and the employees responded to our request for directions to the TD place (the Brier was on) with cheerful enthusiasm, printing out maps and instructions. The room was...

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Helpful?
Thank rackwick1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $132 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gatineau-Ottawa 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

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Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good view of the Gatineau hills)”
 of 5 bubbles melc676, 15 Feb 2017 | Read review
“If there are large groups in the hotel, perhaps the higher floors might have less noise”
 of 5 bubbles 801BrianK, 14 Feb 2017 | Read review
“As for a room overlooking the river”
 of 5 bubbles JHB296, 24 Jan 2017 | Read review
“Ask for river view!”
 of 5 bubbles 675angelaw, 11 Dec 2016 | Read review
“River view is excellent with the Parliament buildings in clear view”
 of 5 bubbles GBCaper, 30 Aug 2016 | Read review
5 of 5