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131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (68)
Room & Suite (38)
Pool & Beach (6)
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09/04/2017 10/04/2017
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    • Excellent26%
    • Very good36%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “the river” (54 reviews)
    “byward market” (28 reviews)
    Free Wifi
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Gatineau-Ottawa
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    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    All reviews the river byward market across the bridge parliament hill jacques cartier park quick walk national gallery bw ottawa balconies
    Reviewed 3 days ago

    Terrible service room was not clean pillow was fussy no water in the room watch was under bed no body notice the clearness I ha ea picture of the room when we enter . No body show the way or drop on the room

    Review collected in partnership with Best Western
    Hotel's Favourite
    Reviewed 29 August 2016

    We have stayed at this hotel several times and is our #1 choice when going to Ottawa. Right across the river from Parliament Hill, it is a short walk across the Alexandra Bridge. Rooms are very clean. Staff is wonderful. No free breakfast but you...More

    Reviewed 5 days ago

    The hotel itself isn't bad, clean room, nice pool. I hate places where I have to pay for parking, especially when I'm paying $450 for a suite for two nights. I booked, through booking.com, a jr suite which is a bed and sitting room, but...More

    Response from Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa

    Hi primavoce72 On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...More

    Reviewed 1 week ago

    Friendly and helpful staff, beautiful view on higher floors facing Ottawa. Quieter than a Hotel in busy downtown Ottawa but just as accessible. Good breakfast. Recommend you just pay for Hotel parking and not deal with frustrating Gatineau parking regulations.More

    Response from Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa

    Hi Benjamin221, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. Our location is quite advantageous...More

    Reviewed 1 week ago via mobile

    Spent a couple of nights here while visiting family in the area. The staff are fully bilingual and extremely helpful. The rooms are comfortable with an unexpected surprise of having a balcony. We had breakfast in the restaurant and I had the best Texas style...More

    Response from Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa

    Hi Janet, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and on site restaurant. My team and I take personal pride, in...More

    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Meeting Rooms
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Traveller (68)
    Room & Suite (38)
    Pool & Beach (6)
    Dining (2)
    Nearby Restaurants
    Rotisserie St-Hubert
    69 reviews
    .24 km away
    Bistro Boreal
    43 reviews
    .41 km away
    20 reviews
    .50 km away
    Maison Samorn
    31 reviews
    .65 km away
    Nearby Attractions
    Canadian Museum of History
    1,441 reviews
    .42 km away
    Parliament Hill and Buildings
    5,386 reviews
    1.30 km away
    Canadian Children's Museum
    285 reviews
    .41 km away
    National Gallery of Canada
    1,958 reviews
    .96 km away
    Questions & AnswersAsk a question
    Does the hotel provide a shuttle to the Lac leamy casino?
    7 September 2016|
    Response from Adelia V | Reviewed this property |
    Hello, I am so sorry, I haven't been on TripAdvisor for a while and just saw your question. I never inquired about that because we had our own vehicle. I'm sure if you were to call them, they'd be able to tell you.
    Armond K
    does this hotel provide morning breakfast?
    14 September 2015|
    Response from Annie-Claude2 | Property representative |
    Thank you for your question, the answer is that the Best Western Plus Gatineau-Ottawa does not include breakfast as we have a full service restaurant on site. The majority of Best Western Hotel's that include breakfast are... More
    Hi, I am wondering if there is a tour bus that goes near this hotel? How far is this hotel from the airport?
    6 September 2014|
    Response from BestWesternHotels | Property representative |
    Hi, we are approximately 24 kilometers from Ottawa International Airport and 16 kilometers from Gatineau Airport. Please call us at 819-770-8550 with any additional questions. Thank you.
    Room Tips
    "Ask if they are booking a hockey tournament!"
    primavoce72, 5 days agoRead review
    "Ask for room facing river"
    benjamin221, 10 days agoRead review
    "To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good..."
    Mel C, 1 month agoRead review
    "If there are large groups in the hotel, perhaps the higher floors might have less noise"
    Brian K, 1 month agoRead review
    "As for a room overlooking the river"
    JHB296, 2 months agoRead review
    "Ask for river view!"
    Angela W, 3 months agoRead review
    "River view is excellent with the Parliament buildings in clear view"
    GBCaper, 6 months agoRead review
    "Ask for river view"
    Marcia O, 7 months agoRead review
    "ask for river view -- beautiful"
    OakvilleCubalover, 7 months agoRead review
    "As for the king size bed on a higher floor - rooms that end in pair numbers face the river!"
    mamarica, 8 months agoRead review
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