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BEST WESTERN PLUS Gatineau-Ottawa

Booking.comUSD 103*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 103*
USD 103*
USD 103*
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BEST WESTERN PLUS Gatineau-Ottawa
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561 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Simcoe, Canada
Reviewed yesterday NEW

No free parking, second night they halfway cleaned our room, they left the pillows on the night stand and dresser and didn't empty the garbage. People in the next room were noisy and forget about using the elevator unless you want to wait 15 mins.

Review collected in partnership with Best Western
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Helpful?
Thank Bella Rose L
Toronto
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I have stayed at BW Plus several times and always love the super comfy beds and the fact that most have an indoor pool. This one came with s plus in that I got a room facing the river with views to Parliament Hill. I booked an hour before I came and since all King rooms facing that way were...

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Helpful?
1Thank HellenaToronto
About Hotel's Favourite Review
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi HellenaToronto, Thank you for taking the time to write about your recent experience at our hotel. We are delighted to hear you enjoyed your stay and took full advantage of our amenities and location. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms! We are glad to...

Amherstview, Canada
Reviewed 5 days ago NEW

We were given a room with a wonderful view of the Ottawa River overlooking the Parliament Buildings. Easy walking distance to the Canadian Museum of History. Most important, we were treated like kings! Thanks Pierre B. for being so patient and helpful. We will definitely return in the Summer.

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Helpful?
Thank Steve G
Long Sault, Canada
Reviewed 1 week ago NEW

We stayed at this hotel because of a hockey tournament. When checking in the staff was very friendly, and professional. He also provided me with the option of express checkout. Even when leaving the hotel, I walked out with a staff member who in street clothes, still struck up a conversation and was very friendly. The hotel was very accomadating....

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Helpful?
1Thank h0ckeym0m3
Toronto, Canada
Reviewed 1 week ago

Room was large and comfortably furnished. Comfortable beds and pillows. Very clean room and public areas. Pool was clean and a comfortable temperature. Staff very friendly, welcoming and informative. The hotel was within 5 minutes of Museum of Civilization close to Alexandria bridge, with a 20 minute walk across bridge to the Bytown Market, and easy walking distance to Parlaiment...

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Helpful?
Thank Jim121212
Toronto, Canada
Reviewed 2 weeks ago

Really good value. Right across the bridge from the National Gallery and the Market. Nice views of the river. Easy check in and out and parking. Rooms are nice, comfortable, clean. Its my second stay here and I will come back.

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Helpful?
Thank rgoldchain
Great Neck, New York
Reviewed 2 weeks ago

Bestwestern hotel in downtown Gatineau oubec Canada I check in to hotel on sat April 8, 2017 at 7:00 a.m. the morning at front desk people was nice there 2 men where working the day they where nice no ploblem with them at all he got me check in to hotel up my room the morning that day the room...

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Helpful?
1Thank Chuck D
ON
Reviewed 2 weeks ago

My daughter and I have stayed here over several times over the last few years and have not been disappointed. As usual, on our last visit our room was comfy and spotless, and the staff was warm, welcoming and efficient, and friendly in both official languages.

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Helpful?
Thank percyfitzgerald
Reviewed 3 weeks ago via mobile

We had such a great time staying here! The room was perfect, we had a great view of parliament and a balcony. The staff and Pierre the front office manager went above and beyond to accommodate us and make sure we were valued. I will be back! I promise!

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Helpful?
Thank Nikki S
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Nikki S Thank you for taking the time to write about your recent stay with us. My colleagues and I take personal pride, in delivering superior customer care, and we are glad to hear that it has not gone unnoticed. We look forward to seeing you soon! Sincerely, Annie-Claude

Vaughan, Canada
Reviewed 3 weeks ago

Front desk staff Pierre was lovely. Other front desk staff could not provide a place to eat -only a street name, and relied on other guests (the location did not have food) which led us stranded and walking around downtown in an unfamiliar area late at night. Hotel restaurant was closed by 10 p.m. on a Friday night. Boston Pizza...

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Helpful?
Thank _tgandhi84
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi _tgandhi84 Thank you for taking the time to write about your recent stay with us. On behalf of our entire team, I would like to apologize for the issues you encountered in finding a restaurant in the area. This is unacceptable and we will deal with the matter directly with our staff. Your satisfaction is important to us and...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $136 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travellers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview on the South side.”
333steveg, 26 Apr 2017 | Read review
“Ask for a river view room. View of Parlaiment Hill is breathtaking from this side.”
Jim121212, 21 Apr 2017 | Read review
“Choose a room with view to the river, and higher up. IMHO”
rgoldchain, 14 Apr 2017 | Read review
“Good hotel”
172chuckd, 13 Apr 2017 | Read review
“If one likes the beautiful river view onlooking the Parliament Hill, Ottawa, then take the east facing rooms.”
rqbanu, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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