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Crowne Plaza Gatineau-Ottawa

PricelineUSD 133*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 133*
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USD 135*
USD 135*
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Crowne Plaza Gatineau-Ottawa
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Gatineau-Ottawa
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Showing 301: English reviews
Montreal, Canada
Reviewed 25 January 2017

I debated between a 3 star or 4 star rating. The reason I put a 4 star is because the gentleman at the front desk listened to my needs. I got everything I wanted to make my stay nice. It was my first time staying at this hotel. I have been coming on business in this area for over 20...

1Thank Nancy L
Nathalie T, Sales department at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Nancy L, Thank you for your recent stay with us and reviewing our property. We are so delighted that you enjoyed your stay and how we were able to help you achieve your goals. Your comments about our room modernity will be shared with our team in order to achieve complete guest satisfaction. Thank you for your comments and...

Toronto, Canada
Reviewed 1 January 2017 via mobile

The hotel was quite nice, close to the park and not too far from Ottawa. The room was regular, the beds were comfy with mini fridge inside. I requested a late checkout when checking in and was told that I could stay up to 1:30pm the next day. The next day, the housekeeping knocked and opened our door around 9am...

1Thank Silvi S
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Silvi S, Thank you for your feedback and for choosing our property for your family travels. We pride ourselves on our friendly staff and excellent facilities, and happy to hear the hotel location, bed and room amenities exceeded your expectation. Although, I am sorry that your experience with the housekeeping was less than satisfactory and I also apologize that...

Reviewed 29 December 2016

Decent hotel which I stayed multiple times for business in 2016. Great location close to all landmarks, safe area, some cafes are walking distance. Break fast buffet wasn't great, but pool and gym area were very clean as was the room. Not a fan of the carpet though

1Thank jtworldtravel
Los Angeles, California
Reviewed 14 December 2016 via mobile

We had a long day traveling at the east coast of Canada. We were visiting Quebec in the morning, and started traveling up north after lunch. We stopped by Montreal on the way to Ottawa. We were so tired when we arrived at Ottawa. After a great seafood dinner, we all wanted to rest at the hotel. The bed was...

Thank Rayling C
Ontario, Canada
Reviewed 1 December 2016

Event was planned for a very large group and breakfast snacks and hot beverages were barely available for half of the participants. Construction within earshot was very distracting, Customer service is basic and requires more attention by staff and hotel administration

Thank Jean F
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Jean F, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for falling short of your expectations regarding our service level and breakfast selection. Your feedback is troubling and will surely be looked into. Rest assured...

Reviewed 17 November 2016 via mobile

I stayed here for one night with my wife when we couldn't extend our stay in another hotel in Ottawa. The room we had was on a high floor so afforded a very nice view across the river to the city. We didn't use the restaurant, not even for breakfast so I can't comment on that. There are several restaurants...

1Thank emnjnee
Desenzano Del Garda, Italy
Reviewed 14 November 2016

Average hotel which needs some renovation. The toilet was old and consumed. The rooms where not too bad yet still could be better. However stayed in far worst places in Ottawa at the same Price. Not much to do in the evenings where the hotel was located.

Thank Mauro G
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Mauro G, Thank you for your feedback regarding your stay at Crowne Plaza Gatineau-Ottawa Plz Chaudiere - Gatineau. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room and bathroom condition. We will address these concerns. We take all reviews positive and negative...

Upland, California
Reviewed 30 October 2016

I stayed at this hotel with a group of friends for one night. The rooms were comfortable and the location is convenient, close to shopping. Things went fine until breakfast. One of the waitress named Brianna was very rude. She ignored our request for coffee mugs, coffee and salt. When she saw my friend asking to speak to the manager,...

Thank 2016Steph
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Steph, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay due to the restaurant service, that is not up to our normal standards. We will share your feedback with the restaurant manager. We hope you choose to stay with us again, so we can show you our true level of...

Reviewed 29 October 2016

The hotel room had a very comfortable bed and all the amenities you would expect (telephone, alarm clock, television, small refrigerator, etc.). The room was very clean and the wifi reception was good. Check in and out staff were friendly and proficient in english and french. The restroom amenities were of good quality. Towels and bedding in good condition. The...

Thank VanBCCanuck
Reviewed 28 October 2016 via mobile

Came for a one night stay for work. Loved that it was a quick walk across the bridge to downtown. $5-6 Uber if you don't want to walk. Staff was very friendly, room was great and the bar was convenient for a quiet drink after working. Parking is easy underground at a fee.

Thank Kim A

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Pour de l'information en Français, visitez: Crowne Plaza Gatineau-Ottawa Hotel. Welcome to a 4-Star Hotel in Gatineau, Quebec. The Crowne Plaza Gatineau-Ottawa hotel offers the perfect blend of leisure activities and business amenities in a convenient location just 2.4 kilometres (1.5 miles) from Parliament Hill. Guests of our Gatineau hotel appreciate the convenience of close proximity to attractions in both Quebec and Ontario. The Casino du Lac-Leamy, Rideau Canal and Byward Market are all less than six kilometers away. For outdoor enthusiasts, the Chaudiere Falls, Provincial bike path, La Route Verte are just out our door at the Parc des Portageurs. You can jog for miles right beside the Ottawa River. Business guests love the comfort of our riverside hotel near Ottawa, which includes a Business Centre and free high-speed Internet access. For meetings, we have more than 15,000 sq. ft. of flexible space. While staying at our hotel in Gatineau, just across the street from the Ottawa River, dine in our restaurant, La Jardiniere, enjoy a drink in Bar des Chutes, do a lap in our saltwater lap pool, sweat it in our Fitness Ctr, sauna or soak in our whirlpool. And of course, our rooms offer the most comfortable stay in the area. Discover the Nation's Capital with us. ... more   less 

Additional Information about Crowne Plaza Gatineau-Ottawa

Address: 2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
Region: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $162 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Gatineau-Ottawa 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Holiday Inn Gatineau
Gatineau Holiday Inn
Hotel Style:
#6 Business Hotel in Gatineau
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Gatineau-Ottawa staff and other travellers.
3 questions
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Liverpool, New York
London, Canada
over a year ago

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Questions? Get answers from Crowne Plaza Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“decent beds is about all i can say”
JayCl, 9 Feb 2017 | Read review
“No sufficient food or hot beverages so did not experience”
jeanf570, 1 Dec 2016 | Read review
“great view from higher floors on the front side”
932kaya, 18 Oct 2016 | Read review
“get to breakfast buffet before 8 if you want to eat”
chunkster152, 13 Oct 2016 | Read review
“try the executive kings”
Davax, 6 Oct 2016 | Read review
5 of 5
USD 133* /night
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