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Le St-Christophe - Hotel & Spa

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356 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Ottawa, Canada
Reviewed 5 December 2015

Had to visit the area due to an event I needed to attend. The front desk representative was organized and helpful. The room was as expected, nice, clean and cozy. Had a good night sleep and a good breakfast. Thanks

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3Thank FCRRanch
HotelStChristophe, Responsable relations clients at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for taking the time to wirte your review on TripAdvisor. We know that our corporate guest doesnt have much time, and it makes us even more happy to read you! I hope we will have the chance to welcome you back when you are in the area. Have a nice day. Kind regards, M. massé

Quebec, Canada
Reviewed 16 October 2015

First of all the room was not clean. There were gross spider webs on the ceiling and even a squashed spider. The mattress was on a base that was two sizes too small and there was NOTHING remotely romantic about the room including the view of the parking lot. The supper cost me more than indicated on the menu....the cheesecake...

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1Thank Scram1945
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for taking the time to provide your comment about your stay. We are aware of the situation of the breakfast on monday October 12th 2015. That was a very exceptionnal week-end regarding the customer service. It will certainly not happens again. I'm sorry and make sure that the customer service manager will call you to make up this...

Reviewed 25 September 2015

We stayed here on our way to Montreal,and the room was lovely and very clean with a small balcony. We enjoyed a few drinks in the bar,and the staff was very friendly. The outdoor pool looked lovely,but we didnt have a chance to try it.The children found the indoor pool a little bit spooky,so maybe it needs more light in...

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Thank Cirkeline74
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your review. We are currently working on improving our breakfast team and service. We knew we had a little issue with this service. But everything is under control now! We hope to see you soon. Thanks again!

Sugar Hill, New Hampshire
Reviewed 11 September 2015

For an overnight or weekend visit to the Granby Zoo, the Le St-Christophe Hotel and Spa is nice, and is perhaps the best place to stay in town. Situated on a beautiful lake with a fantastic circumferential bike/walking path, the property boasts a welcome respite to the surrounding balconied condos complete with half clad elderly gentlemen overlooking the parking lot....

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Thank SkiFlyDoc
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Dear customer, Thank you for your poetic review. I appreciate our guest that take time to comment their stay with us. We try our best to renew our product and to provide the best service to our people and feedback helps us to get on top of it! I wish we will have the chance to see you again when...

Ottawa, Canada
Reviewed 26 August 2015

Nice hotel but stay far away from the restaurant. Had an 8 pm seating with two tired children. Got our bottle of wine and the girls drinks and then sat there for an hour and 20 minutes with no contact from our waiter, no bread no nothing. Apparently the hotel was short staffed and were catering a party downstairs. Finally...

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Thank danomite1
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for your feedback. I am very sorry that your stay was not like you expected. We try our best to hire people that will represent our passion to the hospitality, but as i can see, sometimes we have some issue with the service. I wish that wont give you a bad memory about us. I know we can...

Ottawa, Canada
Reviewed 14 August 2015

The hotel was lovely. We had a room at the rear overlooking the lake and fountain. The atmosphere was great. Our mistake was to order from the hotel restaurant. While the menu for dinner sounded amazing, the product was one of the worst meals we ever had at a hotel. Now, for me to say that is quite something as...

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1Thank 11Claude
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your comments. I am sorry that our meal was not to your expectation, we usually get good feedback for our food, I wish this incident wont make you not to come back. I know we can do better, and i hope we will have the chance to show you next time. Kind regards, M.Massé

Reviewed 11 August 2015

I recently hosted my parents’ 50th Wedding Anniversary at this hotel and I have nothing but positive comments to make! Firstly, the event coordinator M. Masse was easy to contact and very accommodating. Gina, who helped finalize the details was reassuring and very friendly. Upon our arrival, we were greeted by our servers who were first-rate. The food was delicious...

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Thank Karen G
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much Karen for this great review! Im so happy that your family enjoyed their meal. Gina is joining me to say thanks again for this wonderful comment. Hope to see you again, M.Masse

Ottawa, Canada
Reviewed 9 August 2015

My husband and I along with our 2 little ones just stayed here on a visit to Granby Zoo. The hotel was beautiful, reminded me of the Fairmont Chateau style. It was super clean and wonderfully classic. The furniture was older and solid. Even the pull out sofa was quite sturdy. We had dinner and breakfast at the hotel restaurant....

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1Thank Divette15
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you Divette! As the customer service director, I read all the note that customer leave to us, to help us and to encourage us, and I will never be grateful enough to all those one that take the time to write good review regardind our establishment. It is really appreicate! We will be glad to welcome you again! M.Masse

Reviewed 5 August 2015 via mobile

We stayed 1 night while visiting Granby, hotel was very nice, food was excellent!! Actually very impressed with all the different types of tapas and wine selection. Excellent place to relax and enjoy a few days. Management was very accommodating and welcoming.

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Thank PhilipS32
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you Phillips for those nice words! Like you say we got planty of wine selection and a big variety of plates. We want to satisfy all the type of customer! We wish to give you a similar experience next time :) Have a wonderful time!

Ottawa, Canada
Reviewed 5 August 2015

I had a great time in Grandby zoo. The hotel is in excellent condition. All staff are very accommodating except one receptionist name Laura from the front desk that unfortunately speaks both French and English but gives very inconsistent information. She is rude and stubborn. She has very poor customer service and poor customer relations doesn't validate your opinions, or...

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Thank Sherly70
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for your comment. We will have a talk with Laura to make sure this situation doesnt happen again. I'm glad that the rest of your stay was worth it. I hope we will give a better experience next time :) Have a nice day,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in a magnificent setting on the shores of a lake in the Eastern Townships, The St-Christophe Hotel-boutique & Spa will fulfill all your dreams with its geographic situation and its castle looks. The hotel is just a few minutes from Bromont and the Granby Zoo! It's a short walk from the town center with its boutiques, restaurants and theater. For outdoor enthusiasts, the hotel offers direct access to the scenic Green Route pedestrian and bike trail along the banks of the lake and through the National Yamaska Park, the Interpretation Centre of the nature of Lake Boivin, and through small villages and picturesque sites of the Eastern Townships. In addition, the hotel is close to the Wine Route, Ski centers, golf courses and offers attractive packages for all these activities. ... more   less 

Additional Information about Le St-Christophe - Hotel & Spa

Address: 255 Denison East, Granby, Quebec J2H 2R4, Canada
Region: Canada > Quebec > Granby
Price Range: $139 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le St-Christophe - Hotel & Spa 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Le St-Christophe Hotel Granby
Le St-Christophe - Hotel And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Le St-Christophe - Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere, avoid at all cost.”
galarnixl, 7 Feb 2017 | Read review
“Try to get a room overlooking the lake.”
BettinaGagne, 23 Dec 2016 | Read review
“Not sure the in-room jacuzzi was worth the upgrade”
FCRRanch, 14 Nov 2016 | Read review
“Ask for room in the third or fourth floor, as good view of the lake.”
asbjorno, 10 Oct 2016 | Read review
“Ask for a balcony”
marcias297, 11 Aug 2016 | Read review
5 of 5