Had another great stay at this property. All staff are always excellent and make you feel like family. Rooms are always clean and comfortable. We held a meeting on site and it was catered by the in house restaurant .The service and food were excellent. I would highly recommend this property.
Stayed for one night on a trip through to Nottawasaga. The hotel is showing its age a little bit in places but it was so clean and well kept! Front desk at check in and check out was friendly and helpful. Absolutely no problem getting a cot, which I am told by my teenage son was comfortable. Lots of towels in the room. Blow dryer worked well. Pool was big and clean. Sadly hot tub and sauna not open due to COVID. I would certainly stay again. The bagged breakfast was a great on the go item. Water, juice box, granola bar, orange, croissant and cookies.
Have stayed here before, conveniently located, reasonably priced, decent size rooms, clean, comfortable. This time there were 4 small problems, each of which would not be worth mentioning but added together were rather irritating. The microwave was not plugged in and the outlet was behind an immovable dresser so I had to pull it out and plug into an outlet by the floor, rather awkward. The TV remote didn’t work, the shampoo bottle was empty (which I discovered while showering) and I found a long black hair in the tub - definitely not mine or my spouse’s. I intended to speak to the front desk person but she was involved with a customer issue that seemed to be taking a long time. I did phone the hotel later but just got voicemail and I detailed the issues in the customer survey that they send but have heard nothing back. These issues are easily resolved and I would stay here again. …
This hotel matches its description of 3,5 stars. Rooms are nice and spacious. Hotel itself is quite outdated though. Pool was quite dirty as people do not wash themselves before entering it and I could see tons of sand all over the button. Water is quite cold too. Jacuzzi and sauna are not working now due to COVID restrictions and no breakfast either.
Pool was too cold and clumps of disgusting feeling sand that looked like peeling paint and felt awfull decided not to use pool and went back to room bifold closet did not close correctly and rubbed on carpet one adjustable light that was supposed to shine in only small location like for feading a bookin bed did not work
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