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SunSquare Montecasino

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SunSquare Montecasino
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685 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Greater Johannesburg, South Africa
1 review
Reviewed 6 September 2016

As a smoker I had requested a smoking room which was clear on the booking confirmation, upon check in we were put in a non-smoking room above the main entrance to the hotel. On requesting to be moved to a smoking room the receptionist advised me that I had NEVER booked smoking and that there were no more available. I... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 802rosemaryh
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you for taking the time to write a review on TripAdvisor. Constructive criticism is vital for us to learn from and improve our standards as we are committed to offering great service to all our guests. Our apologies for not delivering on your room type request and the manner in which this was dealt with. We... More 

Durban, South Africa
1 review
Reviewed 5 September 2016

we had a wonderful stay . everything was really beautiful l n relaxing.. will definately book here again tranquil n peaceful ...bird park was enjoyable n staff were really friendly n helpful. love this place

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 50anushad
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing the SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am pleased to hear that you enjoyed your stay with us. We do indeed look forward to welcoming you back to the hotel soon. Warm wishes Paul Gibson Deputy General Manager More 

Pretoria, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2016 via mobile

We spent 1 night out for business. The hotel was clean and the staff were friendly. Restaurant had lovely food, with overpriced liqour, even though thats what you expect in a hotel. For the price of the room i would expect the upkeep of the hotel to be a little better. Our room 426 had a flickering light, the shower... More 

Helpful?
Thank MandyReichert
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you for taking the time to share your review TripAdvisor. We find your feedback valuable as it gives us the opportunity to improve our service to both you and our future Guests. I am pleased to advise you that we are in the process of refurbishing all our rooms, with a new fresh look and feel.... More 

Hartbeespoort, South Africa
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 August 2016

We were pleasantly surprised with the stay easy. Always used the southern sun with the children. Rooms are well decorated and pleasant for a one night stay. Breakfast was awesome and very friendly staff. Compliments to all of them.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Eishhh
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am delighted to hear that you enjoyed your time with us, particularly our breakfast and friendly staff. We look forward to welcoming you back to the hotel soon. Kind regards, Paul Gibson Deputy General... More 

Rustenburg, South Africa
1 review
Reviewed 29 August 2016

Excellent Hotel, would recommend it to anyone who would like a weekend out and just kick out your shoes and relax. food is out of the books. Staff are very helpful and humble from the beginning of our stay till the end.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank jeanpierrev394
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing the SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the not too distant future . Warm wishes Paul Gibson Deputy... More 

Cape Town Central, South Africa
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2016

My wife and I have stayed at this hotel twice a year at least since has opened and we have always found the staff charming and helpful. The breakfast is not as good as it used to be because I suppose as everything else it was abused.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank muttas
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing the SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am delighted to hear that you enjoyed your time with us. We look forward to welcoming you back to the hotel in the not too distant future . Warm wishes Paul Gibson Deputy... More 

Pretoria
1 review
Reviewed 22 August 2016

Staff were efficient and friendly and breakfast enjoyable. However, purely from a wheelchair person and helper's point of view, it was awful! It took 20 minutes to find someone to "unlock" the wheelchair parking when we arrived. Was told it was a wheelchair friendly room upon booking; completely misleading advertising. My daughter is 25 years old, weighs 70kgs and completely... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Z5697WOlindaf
Cape Town, South Africa
1 review
Reviewed 22 August 2016

Overall a nice looking Hotel, just not a 100% clean, bedding was dirty, TV very poor quality, Staff very friendly especially restaurant staff. Breakfast was amazing. Location very good close to all amenities.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 123wernert
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you for taking the time to write a review on TripAdvisor. Constructive criticism is vital for us to learn from and improve our standards as we are committed to offering professional service. Our apologies for the bedding and TV quality not being up to standard. We have addressed both matters to improve our service to both... More 

Prague, Czech Republic
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2016

I spent very nice week at SunSquare Hotel at MonteCasino Complex during my business trip. It is based in very good location, well protected with high security, lot of possibilities to spend evenings around (restaurants, entertainment, couple of shops at MonteCasino), Clean, small room for reasonable price, very good breakfast. Friendly staff, always helpful and smiling, I would return next... More 

Helpful?
Thank lenkaestevez
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am delighted to hear that you enjoyed your time with us, particularly our friendly staff and great location. We look forward to welcoming you back to the hotel soon. Kind regards, Paul Gibson Deputy... More 

Centurion, South Africa
2 reviews
Reviewed 16 August 2016

Exquisite room. Clean, tidy and welcoming. The look of the place is stunning and has excellent finishes. Very friendly staff. Excellent variety at breakfast and service that met every expectation. Recommend Sun Square to anyone, You won't go wrong!!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank rushil782
Paul G, Manager at SunSquare Montecasino, responded to this review

Dear Valued Guest Thank you so much for choosing SunSquare Montecasino for your stay and for taking the time to share your feedback on TripAdvisor. I am delighted to hear that you enjoyed your time with us, particularly the wonderful staff and great breakfast . I will share your comments with the team, who will be thrilled to hear that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fourways, north of Johannesburg and only 20 minutes from Sandton, is home to the famous Montecasino Entertainment Complex offering a variety of entertainment options including theatres, movies, shopping, restaurants, ten-pin bowling and a world class casino. Integral to this entertainment mecca is the contemporary SunSquare hotel. Each of the 179 rooms sports a funky design and all the modern conveniences that today’s travellers could possibly need. An Italian-style piazza and restaurant adds that extra something special to the hotel which is the only place to stay for those wanting to be at the centre of all the action. ... more   less 

Additional Information about SunSquare Montecasino

Address: Montecasino Boulevard | Sandton, Fourways 2055, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $237 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SunSquare Montecasino 3*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your SunSquare Montecasino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunsquare Montecasino Hotel Fourways
Sunsquare Montecasino Johannesburg
Sunsquare Montecasino Hotel Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from SunSquare Montecasino staff and other travellers.
3 questions
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Springfield, Ohio
over a year ago

See all questions (3)

Questions? Get answers from SunSquare Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the third floor”
 of 5 bubbles 921patg, 31 Oct 2016 | Read review
“High Up Floors don't have food smells from restaurant and square facing has nice view of Montecasino Piazza”
 of 5 bubbles SinclairNVanessaL, 13 Sep 2016 | Read review
“higher floor are nicer”
 of 5 bubbles Pieter62_15, 12 Sep 2016 | Read review
“The hotel is situated at the end of the plaza, making it close to all the offerings of the casino, while not being noisy of too busy.”
 of 5 bubbles elismari_hamman, 13 Jul 2016 | Read review
“Good for a business trip stay!”
 of 5 bubbles Larry7591, 10 Jun 2016 | Read review
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