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I was disgusted with this hotel, the rooms are nothing like they show on the website, our room was filthy, the bathtub tap ran constantly, toilet was filthy, dirt and dust everywhere. And to top it off we found BUGS IN THE BED! The front...More
2 Thank choopstar
Response from HeritageInn_11, General Manager at Heritage Inn Hotel & Convention CentreResponded 18 January 2013
Thank you for taking the time to provide us with feedback regarding your stay with us. I would like to apologize for how this situation was handled and the unfortunate circumstances that occurred with your stay. I am disturbed to hear about the...More
The Heritage Inn was a great place to stay. The staff was efficient upon check-in and check-out. The suite we had on the top floor was large and comfortable. The main room had a comfortable couch, two arm chairs plus a queen size bed. The...More
Response from HeritageInn_11, General Manager at Heritage Inn Hotel & Convention CentreResponded 8 November 2012
Many thanks for the wonderful review of our Heritage Inn & Suites, our boutique hotel in Brooks. I was very pleased that you enjoyed your stay with us. It is always a pleasure to hear from our customers about their experiences and their...More
Not bad for the price... Needs a little updating. The front reception area & the hallways are nicely updated. The rooms are a different story. The rate ($89 a night) includes a hot breakfast, the staff was very friendly! The only downfall was that you...More
Response from HeritageInn_11, General Manager at Heritage Inn Hotel & Convention CentreResponded 10 November 2012
Many thanks for taking the time to reflect on your stay with us at the Heritage Inn Hotel & Convention Centre. It is our goal to provide both value and comfort to all our guests. I am glad that you enjoyed dealing with...More
This hotel was not too bad but I was a little shocked to find no amenities in the room. There was no coffee pot, no blow dryer and no iron. I found out that you had to go to the front desk to get all...More
Response from HeritageInn_11, General Manager at Heritage Inn Hotel & Convention CentreResponded 12 January 2012
Thank you for taking the time to comment on your recent stay with our property. Your feedback is important to us as we continually strive to meet our customer’s needs and to improve the quality and service we provide. I have noted your comments regarding...More
My husband was working in the area and I met up with him here as a quick overnight getaway. Found this hotel on the internet & read the reviews - some were good & others poor, so I wasn't sure what to expect. Location was...More
USD 73 - USD 92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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