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Nothing spectacular here; just a pleasant hotel, reasonably clean, with only queen-size beds unless you upgrade to the king-bedded suites. The receptionist I have dealt with, Danielle, is super-friendly and efficient. The hotel is near the T-Can highway, but not far from downtown. Brekkie is...More
1 Thank Professional-Pilgrim
Response from HeritageInn_11, Manager at Heritage Inn & SuitesResponded 22 April 2018
Thank you for sharing feedback about your stay, we really appreciate your comments. We hope we can show you an exceptional experience on your next visit to the Brooks area.
Heritage Inn & Suites
Spent a wonderful 2 night at the Heritage Inn for an Alberta Culture and Tourism conference and awards event. My colleague and I shared a double room which was clean and spacious, our room overlooked the central atrium filled with greenery, a hot tub and...More
Thank Melissa W
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 4 October 2017
We are thrilled to hear that you had a great stay at the Heritage Inn Hotel & Convention Centre, our sister property across the parking lot. Thank you for your compliments on the atrium and the amenities we offer to each guest in...More
Find myself in Brooks Alberta on occasion. Decided to have an early afternoon beer and wings with family member.
This lounge is in a hotel in the city. Typical small lounge. Early on a Saturday I would expect at least some customers..... besides us. There...More
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 19 September 2017
Thank you for taking the time to tell us about your experience in Heritage Lounge at the Heritage Inn Hotel & Convention Centre. We are very sorry that you did not have an enjoyable time. It is unfortunate that the time you joined...More
We stayed here two nights while visiting Dinosaur Provincial Park. It is a little confusing because there are 2 separate buildings. There are side by side though so not too much of a hassle if you pull up to the wrong building. We were originally...More
Thank Chrissy O
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 14 August 2017
Thank you for submitting this review. We are glad to hear that you had a nice stay with us. It is great that you enjoyed your breakfast and that it was a convenient option before starting your day. We appreciate the note on...More
There were some great things about this hotel. The rooms are clean, modern, and a good size. The beds are comfortable with great bedding. There service once we checked in was wonderful! There are certainly little things that can improve the service. The pool is...More
1 Thank kateb33
Response from HeritageInn_11, Hotel Management at Heritage Inn & SuitesResponded 26 July 2017
We appreciate that you took the time to tell us about the things you enjoyed during your stay, and what we can do better. It is very nice to know that you really enjoyed the rooms and that they made for a comfortable...More
Response from HeritageInn_11 | Property representative |
Hi. Thanks for reaching out to us. Our check in time is anytime after 4:00 pm and the check out is 11:00 am. If you require an early check in or late check out you can contact the front desk on the day and they will let... More
Hi. Thanks for reaching out to us. Our check in time is anytime after 4:00 pm and the check out is 11:00 am. If you require an early check in or late check out you can contact the front desk on the day and they will let you know if this is possible.
We look forward to welcoming you.
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"Choose this hotel for events and conferences - service and amenities as well as location was very good"