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The Kanata by BCMInns

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The Kanata by BCMInns
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Reviewed 30 December 2013

We spent 3 nights at the Kanata Inn in Fort Saskatchewan. On checking in on Christmas Eve we were told there would be no breakfast on Christmas morning (although they advertise the breakfast as part of the booking), and that there would be no housekeeping on Christmas Day - so no towels, etc. Okay, we could live with that. On...

1Thank 442annie
Andrew M, General Manager at The Kanata by BCMInns, responded to this review

Thank you very much for taking the time to let us know about your recent stay with us in Fort Saskatchewan. I want to first of all apologize for the experience you had with us. At the Kanata Inn we always strive to make sure our guests feel welcome and valued. Any concern that you have is something that we...

Calgary, Canada
Reviewed 24 December 2013

The staff seemed indifferent that I'm there. It's not like it's busy times and they don't need one more guest, the hotel was pretty much empty. Internet didn't work for 2 out of the 6 nights I was there. Reported to front desk staff and she couldn't care less. Would not stay here again.

Thank chunerrrr
Andrew M, General Manager at The Kanata by BCMInns, responded to this review

Thank you very much for taking the time to let us know about your stay with us at the Kanata Inn. I sincerely thank you for the insight and apologize if one of our associates left you feeling the way you did. I assure you that at the Kanata Inn we absolutely value all of our guests and their feedback...

Calgary, Canada
Reviewed 23 November 2013

I have stayed in this hotel when it was the Hospitality Inn and it was wonderful. This last trip in August my son and I were there for 8 night and I was very disappointed. The facilities are still good quality and the rooms are beautiful and large.It was the service that I had a problem with, it has gone...

Thank JoAnnJ142
MusgravesHospInns, General Manager at The Kanata by BCMInns, responded to this review

Thank you very much for taking the time to let us know about your experience while staying with us in Fort Saskatchewan. I truly appreciate the feedback that you have provided us. As the new General Manager at the Kanata Inns in Fort Saskatchewan, I absolutely assure you that giving all of our guests a quality experience, both in the...

Reviewed 11 November 2013

I loved my stay at this hotel. The accommodations were comfortable! The room was very nicely decorated and the breakfast was great. The only change that I would make is to give more privacy to the exercise room. I desperately wanted to work out, but work colleagues were at the hotel. As a female, I didn't want my colleagues watching...

Thank treedlaneway
Andrew M, General Manager at The Kanata by BCMInns, responded to this review

Thank you very much for taking the time to let us know about your previous stay with us in Fort Saskatchewan. I am very happy to hear that you enjoyed our guest rooms and that the full breakfast in the morning was a good way to start your day. Thank you as well for the feedback in regards to our...

Edmonton, Canada
Reviewed 20 September 2013

I only stayed for one night, though I wish I would have had more time! I stayed in a Jacuzzi suite and it was wonderful. The main room was big and has a separate bedroom. The bed was very comfortable and it was a pretty quiet stay. There was some noise from what I assume was a jacuzzi above, or...

Thank 15M-H
Andrew M, General Manager at The Kanata by BCMInns, responded to this review

Thank you very much for taking the time to let us know about your stay with us. It is absolutely great to hear that you enjoyed the Jacuzzi room in our hotel. We definitely do pride ourselves in the size and overall cleanliness of our hotel, as well as the amenities that we offer in our rooms. Thank you again...

Fort Saskatchewan, Canada
Reviewed 15 June 2013

Nice service and staff!!!!!! Very quite and very comfortable to stay with. I love the set ups of the rooms and its very relaxing to look to. Very affordable price and love the amenities. Its clean sorroundings makes me feel very comfortable and relaxed.

Thank Darme Grace L
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this review

Thank you for taking the time to let us know about your experience. Our Jacuzzi suites are a favourite with our guests, and it’s not hard to see why. Designed for comfort, they contain a kitchen area with a breakfast bar, a living room and a separate bedroom with a king sized bed. And of course we can’t forget the...

Reviewed 24 May 2013

We stayed here en route to Fort McMurray because of Tripadvisor reviews. Staff greeted us with genuine warmth and enthusiasm for our plan to tour the oil sands. The hotel was very new and the room, comfortable. The highlight was the free breakfast. Usually when hotels offer a free breakfast, one gets what one pays for: bagels, toast, yogurt and...

1Thank selmer
MusgravesHospInns, Guest Services Representative at The Kanata by BCMInns, responded to this review

Thanks for taking the time to tell us about your experience. We love to hear back from our guests, especially those who’ve visited us because of our Tripadvisor reviews! One of the great things about being an independently owned hotel is that we have a little more freedom to make our guests stays unique. One of the things our owners...

Edmonton, Canada
Reviewed 22 May 2013

From the moment we were greeted at the front desk to when we checked out, we were made to feel like we mattered. The hotel is new (three years, I think), very clean, tastefully appointed, and the beds and bedding were top notch. Comfortable with soft bedding! Breakfast was included and what a lovely spread. Fruit, pastries, breads, eggs, quiche,...

1Thank Martine R
Jaclyn H, Guest Services at The Kanata by BCMInns, responded to this review

Thank you so much for reviewing our hotel and sharing your pleasant stay. Our hotel has only been opened for 4 years. We take pride in our housekeeping standards which has awarded us a 3 year winning streak for the AHLA Housekeeping Award. We love hearing how much guests enjoy our beds and because of this we offer a program...

Fort Saskatchewan, Alberta, Canada
Reviewed 6 April 2013

The hotel is lovely, clean and well located. Near all amenities and services. and a minute walk to a plethora of restaurants and stores including most big box stores. It has friendly staff, but the food left a lot to be desired. Billed as a buffet it had some selection, but it was missing the flavour and appeal of most...

Thank Lori B
JanaRowe, General Manager at The Kanata by BCMInns, responded to this review

Thank you for your feedback. We are revaluating our current breakfast program. At the moment it is designed to allow our guests a hearty breakfast to start his/her day. While we are not a restaurant, we welcome locals who wish to join us in the morning. Our breakfast is included in the room cost for guests staying with us. We...

Fort McMurray, Canada
Reviewed 11 March 2013

The staff here are exceptional. Friendly and professional. Our stay is always the best and we always chat up this "home away from home" to other travellers. Clean comfortable rooms, nice decor, we love reading the history facts and looking at the pictures in our rooms, comfy beds and great location. Thank you to the chef for going out of...

Thank ftmacholiday
JanaRowe, General Manager at The Kanata by BCMInns, responded to this review

‘(Our) Home in the Heartland’ is how we often refer to our hotel. All of the staff enjoy making each guest feel like a family. The historical pictures of the Fort Saskatchewan area, that adorn the walls, are just a snap shot of the history in this area. The reconstructed Fort is the newest addition to the river valley and...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our guest suites have been designed with spacious and unique layouts to meet the needs of traveling families, business guests and large groups or sports teams. For the comfort of our guests Simmons Beauty Rest World Class Bouveat Island Plush Pillow Top Mattresses(C) accompanied by a 42" LCD flat screen TV's furnish all the rooms. Our "Hot & Hearty Heartland Breakfast" is complementary to our guest's every morning. We offer a variety of amenities including: business center, fitness room, whirlpool tub, banquet and meeting facilities, guest laundry services, and quality in-room amenities. With our "Yes, we can!" attitude, you will be impressed at the Kanata by BCMInns. We are a unique blend of Heartland Hospitality and 21st century technology. Our guest will enjoy impeccable style, spectacular service and detail-oriented amenities. ... more   less 

Additional Information about The Kanata by BCMInns

Address: 9820 86 Avenue, Fort Saskatchewan, Alberta T8L 4P4, Canada
Region: Canada > Alberta > Fort Saskatchewan
Price Range: $112 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kanata by BCMInns 3*
Number of rooms: 99
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Also Known As:
Hospitality Inns Hotel Fort Saskatchewan
Hospitality Inns And Suites
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Questions & Answers

Here's what travellers have asked, with answers from The Kanata by BCMInns staff and other travellers.
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Questions? Get answers from The Kanata by BCMInns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side is quiet”
 of 5 bubbles fehrkevin, 10 Oct 2016 | Read review
“The keep people with dogs on the first floor, super convenient.”
 of 5 bubbles StephanieM318, 13 Aug 2016 | Read review
“If you have an animal the first floor is perfect.”
 of 5 bubbles JLTraveler2014, 3 Aug 2016 | Read review
“Just let the staff know your requests, they will do whatever they can to help you out.”
 of 5 bubbles ftmacholiday, 4 Jul 2016 | Read review
“We had nice room, didn't see others.”
 of 5 bubbles SuzySue18, 1 Feb 2016 | Read review
5 of 5