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Hilton Vancouver Metrotown

1,556 reviews
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Traveller (298)
Room & Suite (157)
Dining (32)
Overview
  • Excellent45%
  • Very good37%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“lap pool”(35 reviews)
“sky train”(143 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,556)Write a Review
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Show reviews that mention
All reviewsthe executive loungelap poolsky traincrystal mallfood courtacross the streetasian marketself parkinghuge mallshopping mallmetro townchinese foodunderground parkingpublic transportationone bedroom suiteconvenient locationmetrotown
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301 - 305 of 1,470 reviews
Reviewed 4 November 2016

Very nice and friendly staff. Very clean hotel. Love staying here. Will use this hotel again in the future. Very nice room. Very comfortable bed. Recommend also to Checkin on line. It's easy and As soon as you arrive, everything is ready for you.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Myrna E
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 13 November 2016

Dear Myrna E, Thank you so much for your wonderful feedback. We are glad to read that your stay with us was an enjoyable one and that the comfort and cleanliness of the guestroom along with the expedited check in made for an overall positive...More

Reviewed 2 November 2016

Perfect spot to get a good night sleep while in the city for a 2 day course. Close to the skytrain, shopping and many restaurants. Very comfy bed, Clean bathroom. Just ask them to turn up the hot tub before you go in!

Review collected in partnership with Hilton Hotels & Resorts
1  Thank misstm2014
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 13 November 2016

Dear misstm2014, Thank you for such wonderful feedback. We are very grateful to read that your overall experience with us was such a positive one. We look forward to welcoming you back soon. Best regards, Chris Director of Rooms

Reviewed 2 November 2016

We stayed in Vancouver Metrotown Hilton over the Halloween weekend. It is an 90's dated hotel that could use an update to keep up with its surroundings. We checked in at noon with no early check in hassles which was nice . Being a HH...More

Thank Mdeanseattle
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 13 November 2016

Dear Mdeanseattle, Thank you for taking the opportunity to provide feedback on your most recent stay at our property. It is with a great deal of disappointment that I read your review as our goal is to provide 100% guest satisfaction. That being said, however,...More

Reviewed 2 November 2016

We stayed here because it was close to the mall by we were there for a BC children's visit, the cab was waiting outside and the hospital was approximately a $35.00 cab ride which wasn't bad at all for what we got at the hotel...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank teresamY7876LY
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 13 November 2016

Dear teresamY7876LY, THank you for taking this opportunity to provide feedback on your recent stay at our hotel. We are glad to read that you chose our location as it was convenient for you to get to and from your appointment at BC Children's HOspital....More

Reviewed 29 October 2016

We booked the Executive King Suite for the space and the access to the Opal Lounge. The suite was nice, what I would expect for a $200+ room in Vancouver but a little small and dated. As for executive, the only thing that seemed above...More

1  Thank r0adtripjunkie
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 13 November 2016

Dear r0adtripjunkie, Thank you for providing us with such great feedback on your recent stay and that your overall enjoyment with our property; especially that of the service of our associates made for such a great experience. I will ensure to forward this information onto...More

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15960616263294
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 127 - USD 357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 127 - USD 357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (298)
Room & Suite (157)
Dining (32)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jongmin L
1 November 2017|
AnswerShow all 4 answers
Response from Elizabeth P | Property representative |
Hi Jongmin L, We do have an outdoor lap pool which is open during winter. The temperature of the pool is around 83 degrees Fahrenheit which is warm enough to utilize the pool during the winter months. We also have a hot... More
0
Votes
Mike S
17 July 2017|
AnswerShow all 6 answers
Response from Elizabeth P | Property representative |
Hi Mike S, The closest car rental is Avis. Its about a 5 minute walk from the hotel. Warmest Regards, Elizabeth
0
Votes
papason100
10 May 2017|
AnswerShow all 4 answers
Response from Elizabeth P | Property representative |
The hotel is located close to the Metrotown Skytrain Station. It is about a 5 minute walk. The train will take you downtown in under 20 minutes.
2
Votes
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Room Tips
"Executive Floor is worth the upgrade."
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"Ask for a room on opposite side of construction zone across the street."
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"You want to be a HHonors member for sure. Build up points and also pick your own room."
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"Ask for room with mountain view."
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