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Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
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1,304 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
Plymouth, Minnesota
Reviewed 2 weeks ago

Spent two night at the Hilton Vancouver Metrotown and it was perfect for business. They have a very attentive staff, and I hardly had to slow down walking out of the hotel right into a waiting cab. The Opal Lounge on the 18th floor for frequent HH stayers makes a perfect spot for breakfast and happy hour without having to...

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Helpful?
1Thank Jay H
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Jay H, Thank you for taking the time in providing feedback on your most recent visit at our hotel. We are glad to read that your overall experience with us was such a rewarding experience and we look forward to having the opportunity of welcoming you back again soon! All the very best. Best regards, Chris Executive Assistant Manager

North Vancouver, Canada
Reviewed 3 weeks ago

The location is fantastic for shopping at Metrotown Mall and there are many great restaurants around the area. THe hotel Restaurant Reflect has great food and service, the Chef even comes out to speak to you, now where do you find that. Housekeeping never walked past us without a greeting and warm smile. I attended a meeting there and the...

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Helpful?
1Thank miltoncrook
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear miltoncrook, Thank you very much for such wonderful feedback on your most recent stay at our hotel. We are so glad to read that your overall experience with the hotel and our team was such an enjoyable one and look forward to welcoming you back very soon! Best regards, Chris Executive Assistant Manager

Richmond Hill, Canada
Reviewed 3 weeks ago

I am frequently in BC and based on availability - thought I'd try something new. I was booked into this location and was pleasantly surprised when I arrived. I was upgraded to their club floor - with access to the club room. What a great place to unwind with a glass of wine and the chance to meet some other...

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Helpful?
1Thank Gerry S
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Gerry S, Thank you for such a warm and positive review on your stay at our hotel. We are absolutely thrilled to read that your stay with us was such a relaxing and enjoyable one! We look forward to welcoming you back very soon. Best regards, Chris Executive Assistant Manager

Duncan, Canada
Reviewed 3 weeks ago

I have stayed at this Hilton a fair amount of time the staff are Friendly Place is clean Rooms are very well keep The Bar Staff remembered what I liked and accommodated what I needed with the food I was Nice

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank robertfF7124XZ
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear robertfF7124XZ, Thank you for the wonderful feedback you provided on your recent stay at our hotel. We value the feedback you provided us and are truly grateful to you for sharing your experience with the bar team - I am very glad to read that they took such great care of you! Thank you once again and we look...

Pemberton, Canada
Reviewed 3 weeks ago via mobile

Great team, good location, well maintained facilities. A number of frontline staff have been here for a while, an indication of a good culture. Highly recommend this location for this part of vancouver. Gym/fitness center is ok, however there is access to an offsite facility close by if you require more substantial equipment.

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Helpful?
1Thank robbies281
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear robbies281, We really do appreciate the wonderful feedback on your recent visit to our hotel. We are so glad to read that your stay with us was such a great experience; and that our central location and long-tenured team members made for such a memorable stay! We do hope to continue welcoming you back in the years ahead! Best...

Terrace, Canada
Reviewed 3 weeks ago

Great stay with good food services. The staff were very helpful and the location is easy to access by skytrain or vehicle. Located right at a major shopping centre and multiple eating establishments near by

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Jeannette A
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Jeannette A, Thank you so much for the great feedback on your recent visit at our hotel. We are very fortunate to read that your overall experience was a positive one and that our team and central location to shopping and entertainment were contributing factors to such a great time! We hope to see you again very soon. Best...

Vernon, Canada
Reviewed 4 weeks ago

Professional staff and clean guest rooms and common areas are the highlight of this Hilton. The staff were very helpful with local attractions, restaurants, etc. The location near the Metrotown Mall was perfect for shopping, as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank K6795IDmikee
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear K6795IDmikee, Thank you so much for the wonderful feedback you gave us on your recent stay at our hotel. We value your time in providing us this feedback and are very content to read that your overall stay with us was an enjoyable one! We look forward to welcoming you back to our hotel again in the very near...

Toronto, Canada
Reviewed 4 weeks ago

Overall great stay. hotel is well situated. Upgraded my room upon arrival. Clean room. Quiet and secure. Breakfast was good in their restaurant although I had to wait a bit to get seated as they were short on staff for breakfast. I have stayed here many times and that was the first time it happened so maybe it was a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y755NEmarkl
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Y755NEmarkl, Thank you for taking the opportunity in providing feedback on your most recent visit to our property. We value your feedback as we use it to continually improve on the level of services and products that we provide to our most valued guests. I am very sorry to read about your experience in the restaurant. This is definitely...

Granite Bay, California
Reviewed 20 January 2017

The hotel is Clean and close to restaurants and shopping. I came in at night. We were hungry and there's a bunch of Asian food around the area that were open late at night. Best buy across the street and I think the hotel was attached to a shopping place. I didn't really check it out, but I saw it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dawuy
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear dawuy, Thank you for your feedback on your recent stay at our hotel. We are super excited to read that your overall experience with us was positive one and that the location of the hotel made it such. We look forward to welcoming you back soon! Best regards, Chris Executive Assistant Manager

Miami
Reviewed 19 January 2017

Very enjoyable stay at this property. Hotel property was modern and clean. Very spacious rooms with excellent view of the city. The staff we encountered were amazing and couldn't have been nicer or more helpful 5 Stars to the employees (with the exception of valet). Multiple options within walking distance for food, drink, shopping and so on. The feel of...

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Helpful?
1Thank Euroboyz
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Euroboyz, Thank you for taking the opportunity of providing us with detail on your most recent experience at our hotel. Although I am glad to see that for the most part your stay with us was an enjoyable one I am very concerned about your experience with the parking garage and the valet team. As for the parking garage,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: Canadian, American, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Avenue, Burnaby, British Columbia V5H2W7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $154 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, HotelsforEveryone, Travelocity, Hilton Hotels Direct and Hotels.com so you can book your Hilton Vancouver Metrotown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Metrotown staff and other travellers.
11 questions
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Questions? Get answers from Hilton Vancouver Metrotown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go out and visit the Sushi Garden for dinner. Worth it!”
 of 5 bubbles Tytusmk, 22 Feb 2017 | Read review
“The view facing the city and mountains from higher rooms is absolutely gorgeous”
 of 5 bubbles Craig_Tapper, 12 Feb 2017 | Read review
“All rooms were nice sized, from standard to suites.”
 of 5 bubbles 315jayh, 5 Feb 2017 | Read review
“Upgrade to a corner room they have great views.”
 of 5 bubbles miltoncrook, 2 Feb 2017 | Read review
“great location away from downtown core, with walking access to shopping and good restaurants.”
 of 5 bubbles 918gerrys, 1 Feb 2017 | Read review
5 of 5