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The New 401 Hotel

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1 room 2 adults 0 children
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The New 401 Hotel
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81 Reviews from our TripAdvisor Community

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There are newer reviews for The New 401 Hotel
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Showing 76: English reviews
Vancouver, BC
Reviewed 10 April 2016

Having stayed at the 401 Inn for a month and a half, I am so happy to have the opportunity to help others chose the 401 Inn. We were looking for something that would accept animals and we needed to stay for a longer term (since we didn’t want to lease an apartment). Most important was to find something that...

3Thank Biggerstaff
Innisfail, Canada
Reviewed 9 April 2016

The room sucked. The beds were hard as rock. They said they controlled mattresses...lies My body still aches. There was no breakfast offered. No coffee pots in rooms. Minimal towels and wash cloths. Wifi was terrible. I won't go back. cheap prices for rooms, but you get what you pay for.

1Thank Tracy A
Edmonton, Alberta
Reviewed 10 February 2016

I love going to this place every visit to BC. Its a solid price with great location. Staff is always helpful if you need, rarely had any issues with anything anyway. Balconies if you want to smoke. Mountain views. Everything is local so if you need something to eat or drink or gamble its all right close. These guys are...

Thank jwR4455ZA
Reviewed 5 January 2016

Comfortable, quiet, clean, and close to my destination and appointments in Burnaby. Great value for the price, but convenience stores are your only nearby dining option before lunch. Was given a room the size of a small bowling alley -- really too large for my needs. The drawback was the WiFi signal couldn't reach very far into the room, let...

Thank David K
Sechelt, Canada
Reviewed 10 November 2015

Recently stayed several nights. There was traffic noise as motel located on a busy intersection. No surprises there, I had checked location prior to booking so understood that concern prior to booking accommodation. I was looking for economical accommodation, as I was not in the room except to sleep, and night traffic did not keep me awake. This is an...

1Thank SakiSue
Reviewed 4 November 2015

I was in between moves and needed a place that was both affordable and pet friendly. I called and booked a room at 401 inn to move in the next day. Upon arrival I was greeted with a smile and then directed to my room. Room wasn't as clean as I pleased but all I had to do was to...

Review collected in partnership with this hotel
1Thank 950pgh
Williams Lake B.C.
Reviewed 3 November 2015

The desk staff was very helpful in giving us directions around the city and helped us when needed. The cleaning staff kept our room very neat and tidy. And in general we would recommend staying there. Thank you again 401 for a most enjoyable stay.

Review collected in partnership with this hotel
Thank R3332PPshirleym
Edmonton, Alberta
Reviewed 31 October 2015

This place is amazing, I stay here almost every time I come through BC. Its right next to everything you would need and you have a mountain view everyday to wake up to. The staff is super friendly and very willing to solve any problems you have if not move you rooms so your satisfied(provided they have space). Anyway, I...

Review collected in partnership with Easytobook.com
2Thank jwR4455ZA
Montreal, Canada
Reviewed 15 October 2015

Affordable hotel in a city where hotels are expensive.We stayed for 4 days in this hotel which is in a walking distance of Walmart ,restaurants,gas station,groceries store, Skytrain. Bus station in front of the hotel.Looks more like an motel. Normal rooms with fridge and two beds, clean bathrooms and fresh free coffee every day at front desk. Cleaning might improve...

Thank Ric B
TheNew401Hotel, Manager at The New 401 Hotel, responded to this review

Thank you for your review. We definitely pride ourselves on being an affordable hotel in what can be quite an expensive city. We appreciate you noticing that. Also, thank you so much for your comments about our location - we are located right in the heart of the Lower Mainland, with easy access to the highway system taking you to...

Kelowna, Canada
Reviewed 23 September 2015

This place is the worst I have ever stayed at. The pillow case had blood stains, the bedding was paper thin. The comforter had cigarette burn. No carpeting. Wouldn't stay here again if I had to sleep in my car.

2Thank fancynancy28
TheNew401Hotel, Manager at The New 401 Hotel, responded to this review

Thank you for your comments. With respect to your comment about "No carpeting" - many of our rooms have been upgraded with hardwood floors. This is for cleanliness and to avoid dust being trapped in the room. With regard to your experience, I am really sorry to read this. If your experience is less than satisfactory, please reach out to...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Burnaby hotel is within 5 minutes' drive from the Pacific National Exhibition and Playland amusement park. Free parking is included. A balcony is featured in each room. Guest rooms at the 401 feature cable TV and free local calls. Free Wi-Fi is provided. Some rooms boast views of the North Shore Mountains and downtown Vancouver. Downtown Vancouver is within 15 minutes' drive from the hotel. The Skytrain Station is less than 5 minutes' drive from the property. BCIT campus is 2 km away. Metrotown Shopping Mall and Deer Lake State Park are 5 km away. ... more   less 

Additional Information about The New 401 Hotel

Address: 2950 Boundary Rd, Burnaby, British Columbia V5M 3Z9, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $93 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The New 401 Hotel 2*
Number of rooms: 31
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Also Known As:
401 Motor Hotel Burnaby
401 Motor Inn
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Questions & Answers

Here's what travellers have asked, with answers from The New 401 Hotel staff and other travellers.
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over a year ago

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Questions? Get answers from The New 401 Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“main room 3”
 of 5 bubbles lorne28, 30 Nov 2016 | Read review
“Choose a room in another hotel.”
 of 5 bubbles heathercoaster, 8 Sep 2016 | Read review
“Try to book on the side with no traffic otherwise you'll be more sorry than the usual 'sorry'....either way....you'll be sorry.”
  • Delightful walls and cable
  • The floors...so unique with characteristic markings.
  • Kitchenette.
  • Vintage TV that was working 'most' of the time.
  • The walls. Basically all the same. Holes, patches.
  • Rooms were always patched with some bad work.
  • Bathroom.
  • Room.
 of 5 bubbles Biggerstaff, 9 Apr 2016 | Read review
“the road noise was loud. Rooms were not soundproof”
 of 5 bubbles tracya471, 8 Apr 2016 | Read review
“Ask for a room away from traffic if you are sensitive to noise.”
 of 5 bubbles jwR4455ZA, 9 Feb 2016 | Read review
5 of 5